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Admin, Finance & IT

Full-time and Fixed Term (to 31 March 2027)
Hybrid / flexible working

About the role

How do you make a world-class art collection easier to discover, share and use?

Do you have experience using a Digital Asset Management system with excellent data management skills? Do you have a strong eye for detail and a good understanding of copyright, image permissions, and GDPR? If you’re interested in helping one of the UK’s leading art collections make the most of its digital assets, we’d love to hear from you.

As our Digital Asset Management Assistant, you’ll be instrumental in managing and improving the data and processes behind our collection of images, videos, and other digital assets. You’ll make sure our digital assets are meticulously organised, accurately described and easily accessible, while helping to develop the systems and processes that enable them to be used and shared effectively. This is a hands-on role where accuracy really matters, and where your work will help improve the quality, consistency, and accessibility of our digital collections.

You’ll need to be confident working with Digital Asset Management and Collections Management systems, managing and processing data, and working carefully with metadata. You’ll also bring a practical understanding of copyright, and images permissions, with the ability to research rights, identify potential issues and support copyright clearance.

You’ll work closely with colleagues across the National Galleries of Scotland, including project teams and collections colleagues, so strong communication and organisational skills are just as important as your technical knowledge. You’ll be comfortable managing competing priorities, working independently when needed and contributing collaboratively to shared projects.

If you enjoy bringing order to complex information, solving problems and finding ways to improve how things work, this is an opportunity to use your digital asset management, data and copyright skills in a cultural heritage environment – helping more people connect with Scotland’s national collection.

Please apply through our website.

The closing date for completed applications is 12 noon on Monday, 12 October 2026.

JOB PURPOSE
As part of the Information Governance Programme and in support of the Trust’s aim to improve its Records Management and Information Governance Processes, the Lead SharePoint Developer is responsible for collaborating with teams to design the SharePoint environment in line with the Trust’s Information Governance Policy and associated procedures. The Lead SharePoint Developer will provide support, training and documentation to NTS colleagues, troubleshoot issues and collaborate with the wider Information Governance Programme team in the introduction of best practice when managing and sharing Trust Data.
The post holder is responsible for advising colleagues in the use of best practice data management controls including naming conventions, retention schedules, and version control, and deploying these in the SharePoint environment. This role will ensure the platform effectively supports the collaboration and content management needs of teams working to protect the Trust’s heritage. With the wider Data Protection team, the post holder will work closely with the Infrastructure team to deliver intuitive, well-governed SharePoint sites that enhance knowledge sharing across the Trust, in support of the Trust’s vision and strategy.
The role requires a blend of technical expertise, communication skills and an understanding of data protection and security requirements, ensuring the platform functions effectively for users across the organisation.
This fixed term post offers an exciting opportunity to work with teams across the Trust, delivering in person training to colleagues, leading to skills development in the use of SharePoint so that colleagues can take responsibility for their own sites once established.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Lead the planning of file migration from network drives to the Trust’s SharePoint environment, with particular focus on records management best practice for digital records.
• Analyse reports on teams’ current storage environments (size, duplications, data quality, access) .
• Collaborate with business teams on a 1:1 basis to gather requirements and design SharePoint solutions tailored to project, departmental or organisational needs.
• Implement and maintain data governance controls in line with internal data protection standards and industry best practice.
• Review existing SharePoint sites and Teams channels with a view to removing them if they are no longer required or restructuring them in line with best practice.
• Develop and implement successful retention policies and labels, using Microsoft Purview, in collaboration with the Data Protection team.
• Support and train staff in using SharePoint effectively, including supporting the development of user guides and delivering workshops.
• Support teams in their preparation for content migration and develop/suggest structural improvements, in line with records management and data protection best practice, to ensure compliance and ease of use.
• Work closely with the IG Programme team to ensure user understanding across Teams, OneDrive and other services.
• Work with the Infrastructure team to ensure the relevant security policies are applied to sites and teams.
• Monitor user experience and support the Infrastructure team in troubleshooting issues where necessary.
• Liaise with the Internal Comms team if information is to be saved to the intranet rather than a private SharePoint site.
• Stay current with new SharePoint features and recommend relevant updates to ensure continuous improvement.

Who we are:

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Our 2030 strategy includes three ambitious pledges: to reverse the decline of 50 species; to create deeper connections with nature for more than one million people; and to enable more than 100 communities to better connect with nature.

How you’ll contribute to our mission

Play a key role in the successful implementation, transition and development of new ticketing and retail EPOS systems at Edinburgh Zoo and Highland Wildlife Park.

Working across Commercial, Retail, Finance, IT and other key teams, coordinate the practical delivery of the project, ensuring that systems, processes and people are ready for implementation

Some of the things you’ll do:

Coordinate the implementation of new ticketing and retail EPOS systems across Edinburgh Zoo and Highland Wildlife Park.
Act as the key link between RZSS teams, consultants, suppliers and external system providers.
Gather and document operational, commercial and system requirements.
Manage project plans, timelines, actions, risks, issues and key milestones.
Lead and coordinate system testing and User Acceptance Testing (UAT).
Ensure ticketing, events, membership and retail payments and reporting processes are fully tested and operational.
Develop and coordinate training across both sites, ensuring the team are confident for launch.
Coordinate go-live planning and provide hands-on support during implementation.
Support the development of reporting and data requirements.
Identify opportunities to improve operational efficiency in visitor experience and commercial performance.
Assist in the development of project management systems such as project budgets, project schedules, scope statements and project plans.
Degree or equivalent experience in Project Management, ePos system management, visitor operations management
Understanding of Access Gamma ePos system
Understanding of basic principles of project management
Working knowledge of retail systems (e.g. Shopify, Lightspeed)
Good working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
Ability to understand and work within budgets
Excellent analytical skills, with the ability to interpret complex financial and performance information
Ability to appreciate and manage broad objectives, aspirations and financial constraints
Strong organisational and multitasking skills.
Ability to understand briefs, including preparing, annotating and altering proposals
Please see the role profile for further information on what the role involves and essential/desirable criteria.

What you’ll get in return:

Starting salary of £29,131 – £29,859 (full time) pro rata salary to be offered on 20 hours per week (£15,537 – £15,925 based on experience)
34 days annual leave (annual will be prorated for part time hours worked)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Please see the role profile for further information on what the role involves and essential/desirable criteria.