We are looking for an enthusiastic, customer-focused Food and Beverage Supervisor to lead the front of house Food and Beverage team, ensuring exceptional service delivery and maintaining operational excellence.
The role is full time over the summer months April to September, and 31.25 hours per week over winter October to March. Shifts will be scheduled across the week, Monday-Saturday.
The Calanais Visitor Centre is undergoing an ambitious £10.1 million redevelopment and will reopen in Spring 2026 as a world-class, 5-star visitor attraction and a thriving community hub. This is a unique and exciting opportunity for a Food & Beverage Supervisor to join our team!
To apply, please visit https://careers.calanais.org/roles
Hospitality and Catering
We are seeking a proactive and hands-on Facilities Manager to support the smooth and efficient operation of our buildings and grounds. The successful candidate will play a key role in maintaining safe, functional, and welcoming facilities for staff, visitors, and stakeholders.
The Calanais Visitor Centre is undergoing an ambitious £10.1 million redevelopment and will reopen in Spring 2026 as a world-class, 5-star visitor attraction and a thriving community hub. This is a unique and exciting opportunity for a Facilities Manager to work within a state-of-the-art facility, driving excellence in the maintenance and presentation of the site, contributing to the creation of a five-star visitor attraction.
This role is 30 hours per week, likely to be across 5 days. There will be a requirement to work flexibly, including evenings, early mornings and across the week (Monday-Saturday).
To apply, please visit https://careers.calanais.org/roles
Visiting our Café is an essential part of the visitor experience for those coming to Newhailes House and Gardens the role of the Visitor Service Assistant – Food & Beverage is to make it a positive and memorable part of a visitor’s day with us. Our café is a busy operation, and the ideal candidate should be experienced in a high volume, fast-paced environment. Barista experience would be beneficial for this role however training will be given.
Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have full weekend availability, hours will be issued on a rota basis.
We pride ourselves on creating a team work ethic here at Newhailes House so you may be required for additional support with other areas of the property such as Admissions, Retail, and Events activities to meet the business needs.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To always provide a consistently high standard of visitor care.
Welcoming all visitors to the site and process their catering purchase in a friendly, efficient, and knowledgeable manner, supporting visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.
Answering visitors’ queries about the catering offer, deals, seating, and allergens.
Checking on how visitors are enjoying their experience of catering and enquiring whether all their needs are met.
Opening and closing procedures.
To always maintain excellent standards of site and personal presentation.
The general ongoing operational cleaning of all areas as necessary.
Wearing correct uniform, name badges, or PPE as required.
Customer Service
Regular interaction with members of the public of all ages and abilities.
Teamwork
Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation.
Sales, stock and financial processes
Help achieve sales targets and membership recruitment targets.
Operate tills and share end-of-day cash reconciliation duties, as appointed by Visitor Services Supervisor.
Regularly assist in ordering all necessary food and dry goods.
Tools/equipment and cleaning chemicals
Occasional user of cleaning chemicals.
EPOS tills and chip and pin machines.
Fully equipped commercial catering kitchens.
Expected to become familiar with and comply with the property’s Health and Safety policies’.
JOB PURPOSE
Working alongside the kitchen team to complete daily kitchen activities, including measuring and preparing ingredients for the Chef de Partie or Head Chef. To support the kitchen team with basic food preparation, ensuring food quality and freshness, and dealing with deliveries and stock rotation. To maintain standards of food hygiene and ensuring that the section is clean and tidy and appropriately set up for service.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Ability to prioritise and manage own time.
• Basic food prep and ability to follow instructions.
• compliance with H&S legislation.
• completion of all relevant issued training.
• Maintaining high standards of hygiene.
• Preparing the ingredients for a Chef De Partie or Head Chef.
• Measuring dish ingredients and portion sizes accurately.
• Dealing with deliveries and stock rotation.
• Section working; ensuring that the section is clean and tidy and appropriately set up for service.
• Ability to follow instructions and spec sheets.
• Adhering to all allergen control practices.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
• Professional Food Qualification or relevant experience
Experience
Essential
• Basic culinary skills, such as knife skills, and knowledge of different ingredients, cooking equipment and kitchen procedures.
• Ability to follow spec sheets.
• Basic food preparation and ability to follow instructions.
Desirable
• 1 years’ experience in a restaurant or food outlet preferred.
JOB PURPOSE
As a member of our Visitor Services team your job is to give visitors from across the globe a warm welcome to Culross and help generate the income that enables us to care for The Royal Burgh of Culross.
Visiting Bessies Cafe is an essential part of the visitor experience and the role of the Visitor Service Assistant – Catering is to make it a positive and memorable part of a visitor’s day with us.
You’ll help us maximise sales through excellent customer service and product knowledge, taking pride in presentation and effective behind-the-scenes processes.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
§ To provide a consistently high standard of visitor care at all times when:
§ Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner.
§ Assist in food preparation and stock management.
§ Answering visitors’ queries about the catering offer, deals, seating, and ingredients.
§ Checking on how visitors are enjoying their experience of catering at Bessies Café and enquiring whether all their needs are met.
§ Promoting the National Trust for Scotland and the benefits of membership of it.
§ To maintain excellent standards of site and personal presentation at all times
§ The general ongoing operational cleaning of all areas as necessary
§ Wearing correct uniform, name badges, or PPE as required.
§ Support day to day catering operation including the preparation and cooking of soups and baked goods.