Operations

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work with partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to looking after our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Marine Engineer Operations Manager to join our Falkirk Hire Boats team at the Falkirk Wheel. You will manage the FHB Marine Technician and FHB Operatives, ensuring continuity of customer service is maintained to highest degree. The ability to diagnose and resolve diesel engine, electrical and plumbing problems within the Holiday Boat hire fleet is fundamental to this role.

The role is offered on a permanent basis, and with a starting salary of £34,165 (Band D). Working hours 35 hours per week, on a rota which may include weekends and bank holidays as well as providing additional standby and call out cover.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Lead and motivate a team of Bankside Operations Staff. To include recruitment and selection, performance and development reviews, training and development planning, succession management, absence management, rota management, leading toolbox talks, ensure effective communication of relevant business issues. adhere to set budgets and associated processes. Raise purchase orders in line with organisational processes.
Responsible for maintaining the high standards established for fleet maintenance and inspection, following handover procedures, and keeping the general safety, cleanliness, security, and customer care standards at Bankside in good order.
The role requires to be available for “call outs” to attend the hire fleet in the event of a breakdown.
Meeting the requirements on Planned Preventative Maintenance (PPM). Manage and deliver the winter works programme for the fleet.
Manage the use and maintenance of commercial vehicles, floating plant, and equipment to the required standards.
Minimising disruption to customers by adhering to relevant stoppage programmes and procedures.
Lead by example, encourage the team to take responsibility for the health and safety of colleagues, volunteers, themselves, and customers. Complying with Scottish Canals Health & Safety policy and defined standards. Undertake risk assessments, investigate, and report incidents, accidents and near misses. Ensure safe use of appropriate equipment, prepare / review Risk Assessments and Method Statements ensuring contents are understood and acted upon through appropriate record keeping system and regular staff meetings.
Ensure compliance with all relevant legislation.
Deliver on franchise agreements.
Organising winter maintenance program of works and boat safety inspections.
Qualifications and knowledge required:

Full UK driving licence
Qualified engineer/technician. HNC/HND/City & Guilds or equivalent qualification in Mechanical, Electrical or Marine Engineering
Narrowboat or canal knowledge

Skills and experience required:
Essential

Diesel engine knowledge
Diagnose faults and repair, working unsupervised, carry out repair efficiently & effectively.
Hydraulic system knowledge
Good communication skills
Excellent customer care skills
Steering & propulsion systems
Eberspacher hydronic heating system
12volt & 240volt system experience
Welding experience
Plumbing knowledge and fault-finding skills
Painting experience.

Desirable

Narrowboat handling skills
Boat master/Helmsman license
Heritage awareness relevant to environment e.g. awareness of effects of invasive vegetation​​​​​​​

Qualities & abilities required:

Work in a clean, tidy and organised manner
Team player
Self-motivated, work on own initiative
Follow procedures and maintain systems
Flexible working / weekend working. On call cover. Holiday cover

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Join our team as an Operations Duty Manager at The Real Mary King’s Close

Trip advisors No1 Attraction in the UK 2024.

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.

We are currently looking for a full time Operations Duty Manager to join our team. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.

You will work on a rota which includes mornings, evenings and weekends and you must have a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times.

We’re looking for an individual who has team management experience (supporting a team over 10 team members), duty management experience in a guest facing role and has a friendly attitude towards colleagues and guests.

In return, we will invest in your career. We offer:

Mental health first aiders on site as well as access to 24/7 Employee assistance program
Free breakfast club
Wellness committee – monthly wellness events for team
Continued training for personal development
ASVA passes
Plus additional benefits as part of the Continuum Attractions team…

Contract: 40 hours per week available. Permanent Contract. Weekends & Bank Holidays included.

Salary: £28,000 per annum

A full Job Description can be downloaded from our website.

Join our team as a Guest Services Team Member at the Loch Ness Centre!

Join us as we walk guests through 500 million years of Loch Ness history. Our guests will be delving deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As a member of our guest services team, you will deliver outstanding experiences for our guests ensuring their time with us is a memorable one. Using your vibrant personality, you will greet and host our guests giving them the warmest of welcomes and a reason to return.

As part of our guest experience you will deliver a short piece of scripted content to our guests. You should have experience of engaging with an audience, providing outstanding guest service and proficient use of till systems.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

Cash back on your medical costs
An additional day off for your birthday
Shopping discounts and much more…

Contract: Permanent Contract

Hours: You will be available to work 40 hours in our peak season and we will have between 20-30 hours of work available out of peak. Weekends & Bank Holidays included.

Salary: £12.60 per hour

Additional Opportunity – Duty Manager Shifts: If you have previous management experience please state so on your application – we are looking for a Designate Duty Manager. This is an additional responsibility to the Guest Services role. You would be trained as a Duty Manager and on the shifts you are Duty Manager you will be paid an enhanced rate of £13.60 per hour.

We look forward to reviewing your application!

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking, and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener, and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Marine Engineer to join our Destinations team in Falkirk. You will report to the FHB Marine Mechanic/Operations Manager. Ensuring continuity of customer service is maintained to highest degree. Fundamental to this role is the ability to diagnose and resolve diesel engine, electrical and plumbing problems within the Holiday Boat hire fleet.

The role is offered on a permanent post based in Falkirk at The Falkirk Wheel. You will work on a rota which will include weekends and bank holidays as well as providing additional standby and call out cover. With a starting salary of £30,069 (Band C) with a variable hours allowance of 11.25% and outdoor working allowance £850 per annum.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Work closely alongside the FHB Marine Mechanic/Operations Manager, supporting them and motivating a team of Bankside Operations Staff. Leading toolbox talks, ensure effective communication of relevant business issues, adhere to set budgets and associated processes.
Responsible for maintaining the high standards established for fleet maintenance and inspection, following handover procedures, and keeping the general safety, cleanliness, security, and customer care standards at Bankside in good order.
The role requires to be available for “call outs” to attend the hire fleet in the event of a breakdown.
Support FHB Marine Mechanic/Operations Manager with delivery of the winter works programme for the fleet.
Minimising disruption to customers by adhering to relevant stoppage programmes and procedures.
Lead by example, encourage the team to take responsibility for the health and safety of colleagues, volunteers, themselves, and customers.
Support with delivering on franchise agreements.
Assist organising winter maintenance program of works and boat safety inspections.

Qualifications and knowledge required:

Full UK driving licence.
Qualified engineer/technician. HNC/HND/City & Guilds or equivalent qualification in Mechanical, electrical, or marine engineering.
Diesel engine knowledge.
Diagnose faults and repair, working unsupervised, carry out repair efficiently & effectively.
Follow procedures and maintain systems.
Painting experience.
12volt & 240volt system experience.
Plumbing Knowledge and fault-finding skills, preferred.
Hydraulic system knowledge, preferred.
Steering & propulsion systems, preferred.

Skills and experience required:

Self-motivated, work on own initiative
Team player, good communication skills
Excellent customer care skills.

Qualities & abilities required:

Flexible working / weekend working. On call cover. Holiday cover
Work in a clean, tidy, and organised manner.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

JOB PURPOSE
The collections and interiors held by the National Trust for Scotland are historically significant and an important part of the visitor experience at many properties. The Regional Conservator North East will provide leadership and support for operational teams to ensure the consistent care and management of collection and interiors across the region. They will support remedial conservation projects, including ‘conservation in action’, loan in and out, temporary displays and exhibitions and will maintain information on all aspects of conservation through the Axiell Collections Management & Conservation System. The job holder will collaborate with colleagues from across the Trust to ensure the preservation of, and access to, collections & interiors; the creation of conservation information for collections on display and in storage and support the delivery of engagement activities. The role holder will also be expected to lead on Trust-wide conservation activities relating to either Environmental Monitoring or Training and Standards.
The post covers thirteen sites across Aberdeenshire and Angus housing important collections and interiors. These include castles, mansion houses, birthplace properties, garden properties with significant outdoor collections and a working mill.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Develop, lead, and manage preventive conservation regimes and collection care practices (IPM, Environmental Monitoring, Object Handling & Moving, Storage and Collections & Interiors Cleaning), including providing training for collections care staff at properties in the North East
• Work closely with Project Conservators in the region to provide targeted and meaningful support for major projects at properties
• Lead the on the prioritisation and delivery of remedial conservation projects for collections and interiors in the region commissioning external consultants and contractors as required.
• Uphold the Trust’s conservation and collection management framework & policies and promote the wider work of the collections team to regionally based colleagues, by signposting to centrally based colleagues and resources where appropriate
• Maintain personal awareness of sector best practice and ensure high professional standards in Collections & Interiors Conservation are delivered and maintained at properties
• Collaborate to develop and facilitate innovative visitor experiences and engagement activities with Collections & Interiors at properties and provide conservation knowledge to interpretation and learning activities, exhibitions, and publications.
• Develop and manage improvements to Environmental Conditions & Systems within properties in collaboration with relevant stakeholders and support properties by ensuring Collections Incident Response Plans and equipment are in place and up to date, and that staff are trained appropriately
• Lead on the strategic development of a core theme of collections care across the whole Trust, as part of the Collections Conservation and Management Team, and work with Conservator colleagues to implement this (either Environmental Monitoring and Control or Training and Standards).
• Provide annual strategic budget requirements to regional Operations Managers for discussion with Business Managers and Regional Directors and central conservation budget requirements to the Head of Collections.
• Promote and develop NTS conservation activities through collaboration with other organisations such as ICON, National Trust, Universities, Emergency Planning Group, HES, and other heritage organisations

Other duties which may arise, including managing national conservation projects, ensuring that any work produced under the umbrella of the Conservation & Policy Directorate is outcome led, focused on delivery, and supports the needs of properties while aligning to NTS Sustainable practices.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• A recognised qualification in remedial or preventive conservation or equivalent experience

 Driving Licence, valid for driving within the UK, and a willingness to travel

Desirable
 A strong commitment to continuous professional development, including ICON Accreditation status

Experience

Essential
• Substantial and relevant post-qualifying experience of delivering preventive and/or remedial conservation of collections and interiors
• A demonstrable level of technical expertise and sound professional judgment
• Excellent communication, influencing and advocacy skills, including the ability to communicate complex scientific concepts in an accessible way, combined with demonstrable experience of building and maintaining relationships across teams and within organisations
• An eye for detail, accuracy, and ability to analyse and present data in engaging ways for advocacy purposes
• Ability to travel and work out with contracted hours and/or nights away in more distant parts of the country as necessary
• A flexible attitude with an ability to prioritise and re-prioritise workload in the face of changing demands and in the context of a developing and changing organisational environment
• Experience of collections management and conservation systems and procedures (Axiell or similar)
• Competent user of Microsoft Office products
• A full driving licence, current for driving within the United Kingdom, own car, and willingness to travel across Scotland and on occasion abroad.

Desirable
• Experience of commissioning contractors, managing projects, and overseeing budgetary spend
• Strong professional networks and contacts within the sector
• Experience of leading training programmes, system development and business change projects
• Demonstrable experience of creating and enabling interpretive and audience-visitor experience solutions and promoting these through presentations, research publishing and the use of social media

DIMENSIONS AND SCOPE OF JOB

Scale
• Provision of preventive and remedial conservation to collections and interiors to properties within the Region
• Dotted Line Reporting to Regional Director and Operations Managers within the region
• Dotted Line management of Collections Care staff in the region

People Management
• There are currently no permanent roles reporting to this post, but the post-holder will be expected to line manage temporary project staff, interns and volunteers as needed
• Management of contractors
• Close working relationships with property-based staff
• Pro-actively and routinely liaise internally with Collections Conservation & Management Team members, curatorial colleagues, surveyors, and central teams

Finance Management
• Not a budget holder but will contribute to budget management by identifying appropriate levels of prioritised budget for preventive and remedial conservation in properties with Regional Business Managers and Collections Manager
• Prioritised spend of centralised Remedial Conservation budget
• Work with fundraising team on grant applications and support for fundraising activities

Tools / equipment / systems
 Knowledge and skills in the use of preventive conservation equipment and chemicals (COSHH), working at height equipment (PASMA)
 Actively promotes and leads a safe working environment including the use of PPE
 Axiell Collections Management System

Example key performance indicators and targets
 Environmental conditions KPI
 Collections Care Index (CCI)

KEY PURPOSE

The Facilities Officer will be responsible for the day-to-day maintenance, repair and minor reactive works as directed by the Facilities Manager to ensure the good condition of buildings, equipment and infrastructure at Culzean Castle and Country Park. The post holder will ensure that Culzean Castle and Country Park has suitable working and built environments for visitors, volunteers, tenants, staff, and students, and will use best business practice to improve efficiency, by reducing operating costs wherever possible, while increasing productivity.

The Facilities Officer supervises the facilities of Culzean Castle and Country Park to a high standard of operation and safety and to ensure that facilities are maintained to excellent standards of presentation, safety and security. The Facilities Officer will be expected to deputise for the Facilities Manager in their absence, including call-outs on weekends/out of hours and supervision of volunteers, suppliers and contractors.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

• Assisting with, along with the Facilities Manager and NTS Building Surveyors, the specification and procurement of planned preventive and reactive maintenance contract work at Culzean Castle and Country Park.
• Inspection of non-visited/vacant properties.
• To undertake ad-hoc minor maintenance/repair across the site which may include plumbing, joinery, painting, and decoration.
• Carry out various compliance related inspections such as Fire Routes, Fire Extinguisher Inspections etc.
• Carry out testing of various systems such as Fire Alarms, Emergency Lighting, Legionella related testing etc
• Ensuring the maintenance and upkeep of various building areas
• Painting, decorating, and making good in buildings as required.
• Assisting with regular planned maintenance and repairs and carrying out and/or supervising regular routine maintenance of all areas; including, but not limited to, septic tanks, water treatment plants, PAT testing, gutter clearance, roof checks, drainage clearance, etc.
• To provide emergency support for the Facility Manager through understanding the operation of the property systems e.g. heating/lighting, CCTV, fire and security, water, and sewage.
• Providing support to other departments as required, including support at property events throughout the year.
• Vehicle and Machinery Checks and Maintenance
• Participation in Culzean Castle and Country Park’s emergency call out protocol. The post holder will act as an out of hours responder for the buildings on site, responding to alarms and emergencies on a rota basis.
• Documents and uploads to facilities management systems defects, actions, monitoring and compliance testing/inspections as part of the daily duties.
• Contributes to the compliance tasks associated with each building and facility at Culzean, and ensures all records are kept up to date.

SCOPE OF JOB

Technical
• The job is very much practically focused, with the post holder assisting and providing front-line maintenance for the site, alongside the Facilities Manager, appointed contractors and specialist suppliers as required. It is expected that the post holder will take a proactive approach to technical issues and, where necessary, liaise with other Trust staff, external contractors, and specialists to identify the most effective strategies for ensuring consistent standards.
• The post holder will report directly to the Facilities Manager. The post holder will be expected to work under their own initiative to plan, prioritize and program maintenance to best deliver the Trust’s high standards of quality and conservation.
• The post holder will have access to a workspace within Culzean Castle and Country Park.

Resource Management & People Management
• The post holder is not a budget holder.
• Is not a line manager but will work closely with all departments. Whilst not a visitor facing role, the post holder must be well presented and an effective communicator.
• Liaise with appointed contractors in the delivery of all planned preventative and reactive maintenance at the property.
• Ensure accurate and up to date records are maintained for all statutory repairs, compliance works and maintenance.
• The post holder will be responsible for managing a suitable stock and materials necessary for day-to-day maintenance alongside the Facilities Manager.
Tools/equipment
• The post holder will be expected to use a wide range of hand-tools with a reasonable degree of proficiency.
• The post holder will have access to a shared vehicle.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
The above outlines the key skills the post-holder will need to possess and exercise. In addition, knowledge of or experience in the following is required:

Essential
• Experience of working in the safe and effective operation of buildings and facilities in a busy operational context.
• Experience of carrying out ad-hoc minor maintenance and repair works within buildings with a working knowledge of one or more of the following trades: plumbing, joinery, painting, decorating.
• Experience of risk assessment and management.
• Ability to read and understand building plans and drawings and evidence of good record-keeping skills.
• ICT skills including use of email; internet; general office applications.
• Ability to work under own initiative.
• Ability to cope with the physical demands of the job: capable of working at height and lifting/carrying tools and materials.
• Willingness to develop new skills and knowledge in relevant fields.
• Valid driving license.
Desirable
• Experience of working with environmental and/or building management systems
• Building related qualification in one or more trades e.g. NVQs, City and Guilds etc.

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

JOB PURPOSE

As part of the Ranger team which cares for Glencoe National Nature Reserve, the Stalker plays a crucial role in delivering our conservation ambitions for this iconic and ecologically significant mountainous landscape, which has been in the care of the National Trust for Scotland since the 1930s.

You will focus on all aspects of deer management within this 14,000-acre estate, working closely with our neighbours and other local partners to achieve optimum grazing conditions for our protected habitats to regenerate and flourish. You’ll also get involved in the management of livestock for conservation grazing in species-rich grassland and as part of our woodland regeneration activities.

Alongside deer management, you’ll work on your own and with ranger colleagues on a variety of complementary practical conservation tasks, including site condition monitoring and herbivore impact assessments, species surveys, fencing and estate infrastructure maintenance, invasive species removal, tree planting, volunteer supervision and public engagement.

We’re looking for someone with a passion for biodiversity and the benefits it brings our community, who enjoys being outdoors in all weathers and working with animals. By sharing that enthusiasm with those who visit this world-famous nature reserve, you’ll help build awareness and support for our charity.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Deer management

• Work with the Senior Ranger and Nature Conservation Advisor to develop annual deer cull targets, informed by regular deer counts and habitat monitoring activities.
• Deliver a year-round deer cull, ensuring best practice in line with SQWV requirements, and coordinating the support of contract stalkers as required.
• Monitor herbivore impacts by carrying out regular habitat impact assessments along with other species surveying.
• Build collaborative relationships with neighbouring estates, as part of Black Mount Deer Management Group, to achieve landscape-scale habitat improvements.
• Ensure equipment, machinery and vehicles are maintained to the highest standards and arrange regular servicing of plant as required.

Other conservation and estate activities

• Perform a range of practical habitat conservation and improvement tasks, including seed harvesting, tree nursery care, planting out, and invasive-species management.
• Work with estate team colleagues and our tenant farmer to maximise the conservation grazing benefits of a small number of cattle and sheep within the reserve, including monitoring their activities, and supervising their feeding, movement and welfare.
• Achieve high standards of presentation and repair for estate infrastructure to achieve ecological, visitor service and safety outcomes, including fence, gate, path, wall and sign maintenance.
• Seek to minimize our environmental impact through sustainable working practices and sensitive use of power, equipment, transport, and other resources.

Public engagement

• Work with the Senior Ranger to pilot community stalking, offering opportunities for those living nearby to use or learn deer management skills.
• Support the Ranger team’s programme of engagement activities, including guided walks, talks, safaris or school learning events, sharing our nature conservation vision for Glencoe NNR and championing a “leave no trace” culture among those who visit us.

Working together

• Recruit, induct and supervise volunteers to help grow our team’s capacity, and assist with the leadership of group volunteering activities as required.
• Uphold a strong health & safety culture, complying with the property’s ‘Safe System of Work’, risk management and emergency procedures, to safeguard yourself, colleagues and the public.

Funding our future

• Liaise with game dealers to coordinate the pick-up of deer carcasses and to maximise the value of our venison sales.
• Support the delivery of grant funded projects to meet funder objectives and reporting requirements.
• Seek sustainable income opportunities to enable our charity’s conservation work, including promoting NTS membership and encouraging donations.
• While not a budget holder, be mindful of cost-effective use of Trust funds and resources.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential

• Deer Management Qualification DSC L1
• Holder of the appropriate certificates for the use of firearms in relation to this work.
• Full driving licence, valid for driving in the UK, plus appropriate requirements for driving with a trailer.
• Formal training in driving ATVs/Argo.
• Experience of practical land management and conservation work and of supervising others to conduct tasks.
• Knowledge of Scottish habitats and species, particularly upland flora and fauna, and ecological survey and monitoring techniques.
• Confidence in interacting with and influencing a wide range of staff, volunteers, visitors, educational groups and other stakeholders.
• The interpersonal skills to work in a team and the self-motivation to work alone with minimal supervision.
• Confident in hill-craft or working in a mountain environment.
• Sound IT skills, familiarity with Microsoft Office products and social media channels.
• Understanding of and belief in, the work of the National Trust for Scotland.

Desirable

• Deer Management Qualification DSC L2
• Trained to use equipment including chainsaw, brush-cutter, pesticides, woodchipper, and confident user of other relevant tools.
• Summer Mountain Leader Certificate.
• First Aid Certificate (or willingness to obtain one).

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

As a key part of the Inverness Castle Experience and Retail team, maintain a highly organised, safe, secure storage facility, communicating closely with retail team and transporting goods as needed with a clear quality and customer focus.

If you are looking for a varied role where no two days will be the same, then pop over to our website for full details and to apply, the vacancy closes on the 15th June, good luck!

Please go to the link below to learn more about the role, job description, and how to apply.

Inverness Castle Experience, part of High Life Highland, is a dynamic and exciting Charity to work for with our purpose being to make life better for everyone, including our employees. We strive to provide a family friendly work environment for all employees so that they find it easier to balance family and work obligations.

JOB PURPOSE
The Mackintosh Illuminated Project comprises a major capital conservation project at the A Listed Hill House in Helensburgh and an ambitious programme to raise awareness and appreciation of the work of Charles Rennie Mackintosh and his artist designer wife, Margaret MacDonald to an international audience. The Project therefore spans oversight of construction works, project management, skills training, conservation, historical research, interpretation, engagement, and community relations. This post will work closely with the Project Director to assist in ensuring that this complex and exciting initiative will be managed and delivered effectively and to the highest standards.
This role is an integral part of the project team, which, working with the regional and property teams, will lead on the conservation, protection, monitoring, research, analysis, storage, decant, and re-instatement of the unique and varied collections and interiors at the Hill House. This includes, but is not limited to wall paintings, fixtures & fittings, carpets, upholstery, paintings, furniture, textiles, and stained glass.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Undertake and commission specialist conservators and contractors to accurately record, analyse, research, and assess the interiors, wall decoration and core collection items
• Develop, cost, and implement remedial treatment plans for the conservation of the collections and interiors, ensuring the use of appropriate conservation techniques and materials, and adherence to best practices and ethical standards.
• Working with the Regional Conservator and Curator, advise project team and contractors on best practice collections and interiors conservation, and ensure project work impacts are risk assessed and mitigated against. Oversee works on-site to ensure mitigations are effective and enact adaptations as required.
• Plan and cost for collections decant, storage, exhibition, and re-install as required throughout project works, bringing in specialist art handlers, as necessary. Ensure all collections stored within collection stores are appropriately packed, environments and location controls are maintained, and in-situ protection is installed for non-moveable interior fixtures and fittings.
• Plan and coordinate cleaning schedules to minimise effects of any dust and dirt ingress as a result of project works
• Maintain, research & develop collections and interior documentation, including condition assessments, treatment reports, object movement records and the Hill House Authenticity Report – a document which chronologically records the interventions conducted within the house throughout its history.
• Collaborate with the Regional Conservator, Surveyor and Project Team to assist with the development, planning, and installation of environmental systems throughout the property.
• Work closely with the Regional Conservator and Curator to determine and commission any re-decoration, design schemes and interpretation of the wall decorations using evidence from analysis, research and in consultation with internal and external stakeholders to ensure the most accurate and ethical approach is taken.
• Working with the relevant budget holders, purchase and manage conservation and packing supplies in consultation with the Regional Conservator.
• Recruit, train, and supervise volunteers and property staff to assist with the project works, as necessary.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
 A recognised qualification in remedial or preventive conservation or equivalent experience

Desirable
• A strong commitment to continuous professional development, including ICON Accreditation status
Experience
Essential
 A broad and demonstrable understanding of the conservation, care, treatment and analysis of historic collections and interiors with an emphasis on painted wall decorations and furniture.
 Demonstrable understanding of historic buildings, their structure, fabric, and environmental needs.
 Experience of working with a collections management database, and other collections documentation.
 Experience and an excellent understanding of working with environmental monitoring and control systems, conservation environmental parameters, and preventive conservation.
 Excellent organisational, administrative, and time-management skills with the ability to prioritise and re-prioritise workloads to meet changing demands.
 Experience of supervising consultants and contractors.
 The ability to think and act quickly in challenging circumstances.
 The ability to work on-site at height and to undertake physical work including climbing stairs, lifting and carrying objects and equipment
 Competent user of Microsoft Office software
 Practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes

Desirable
 Awareness of the work of Charles Rennie Mackintosh and the ‘Glasgow Style’
 Experience of working within an historic house context.
 Experience of managing the conservation for exhibition, including mounts, hanging, transport and packing.
 Experience of using social media in a workplace context

DIMENSIONS AND SCOPE OF JOB
Scale
 As part of the Mackintosh Illuminated Project, this role will be responsible for all conservation and collections care activities conducted on-site at the Hill House as part of the project.
 Dotted line reporting to Project Manager

People Management
 No direct line management responsibilities but supervision of contractors, other staff and volunteers will be required as part of the day-to-day activities of the project
 Will work as part of the on-site project team and will liaise closely with regional and national teams as required

Finance Management
 Not a budget holder but will contribute to good financial management of the project via robust reporting and planning

Tools / equipment / systems
 Regular use of Axiell Collections Management system
 Daily use of environmental monitoring and control systems
 Knowledge and skills in use of preventive conservation equipment and chemicals (COSHH), working at height equipment (PASMA)
 Actively promotes and leads a safe working environment including the use of PPE

Example key performance indicators and targets
 Contribute to key conservation measures such as maintaining environmental control, risk mitigation, collections protection, and work cooperatively as a key member of the project team to ensure the project aims are achieved.