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Operations

JOB PURPOSE
This role enables the delivery of high priority projects which, together, deliver the Seabird and Island Biosecurity actions in NTS’s ‘Plan for Nature’. These projects are the prioritised list of work for which NTS has identified a critical need to conserve its seabirds and garner wider societal support while we do so. The role fills both skill and capacity gaps in our current workforce by providing a flexible mobile team to carry out operational, research and communication work across our seabird places.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The post-holder will:
• Carry out a list of high priority research, operational work and communications projects to progress NTS’s seabird conservation actions across its seabird sites. These include our work to recover seabirds affected by avian influenza, research to understand how to manage visitor pressure on seabirds, citizen science methods to monitor seabirds, developing new technology to improve biosecurity on seabird islands, and specific work such as biologging on NTS’s identified priority species: Leach’s storm petrel, Fulmar, Puffin, Razorbill, European storm petrel and Great Skua.
• Present work in clear, accurate, scientifically robust, engaging and timely ways so that conservation evidence can be fast-tracked for use in managing our sites and garnering wider societal support for seabird conservation.
• Liaise frequently with the wider seabird ‘community of interest’ at NTS (The senior seabird officer, nature conservation team, rangers, operations managers, marine policy colleagues, communication and fundraising staff) to share information about your work and capture their input into it.
• Demonstrate the highest standards of welfare for wild seabird populations while collecting data to inform their conservation.
• Work to agreed standard operating procedures while working in island and clifftop environments.

We’re looking for a professional, hard-working and well presented housekeeper to join our wonderful team. The purpose of this role is to assist with housekeeping and cleaning duties in all areas of Blair Castle. As frequent contact with our visitors is part of the daily routine, a smart appearance and a high standard of customer care are expected.

Main duties:

· To assist with general housekeeping and cleaning duties, including vacuuming and dusting, working with extra care around antique and museum items in the castle.

· Cleaning of all public areas including the castle exhibition.

· Daily cleaning and daily maintenance cleaning of visitor toilets.

· Cleaning staff room areas and toilets.

· Assistance and support to other teams within the Castle enterprise as required.

· Comply with health & safety directives and organisational policy, including regular fire drills.

· Comply with organisational policy for green tourism and recycling policies.

· Attend team meetings and training sessions as required.

· Deep cleaning every artefact in the castle over winter.

About you:

· You should have a keen attention to detail and take pride in maintaining the cleanliness and care that a historic house demands.

· Ability to work efficiently both independently and as part of a team.

· Initiative, enthusiasm, and strong communication skills.

· An understanding of Health & Safety and COSHH is a bonus.

Benefits:

· Attractive, competitive salary, supported by an excellent company pension scheme that includes life cover.

· Annual leave scheme.

· Great staff events such as a summer BBQ, bonfire night and Christmas meal.

· Other benefits include free tickets to: Atholl Gathering and Highland Games and Blair Castle and Gardens. Discounts off: The Larder, Castle Gift Shop, Restaurant, holiday accommodation, fishing and more.

· Work in a beautiful castle surrounded by historic woodland, acres of green space and the serene Hercules Garden, perfect for lunchtime walks.

If you are passionate about maintaining high standards of cleanliness and creating a welcoming environment for our visitors, we would love to hear from you. Apply now to be part of our dedicated housekeeping team.

Please email your CV and covering letter to niallg@atholl-estates.co.uk.

We’re looking for a professional, hard-working and well presented housekeeper to join our wonderful team. The purpose of this role is to assist with housekeeping and cleaning duties in all areas of Blair Castle. As frequent contact with our visitors is part of the daily routine, a smart appearance and a high standard of customer care are expected.

Main duties:

· To assist with general housekeeping and cleaning duties, including vacuuming and dusting, working with extra care around antique and museum items in the castle.

· Cleaning of all public areas including the castle exhibition.

· Daily cleaning and daily maintenance cleaning of visitor toilets.

· Cleaning staff room areas and toilets.

· Assistance and support to other teams within the Castle enterprise as required.

· Comply with health & safety directives and organisational policy, including regular fire drills.

· Comply with organisational policy for green tourism and recycling policies.

· Attend team meetings and training sessions as required.

· Deep cleaning every artefact in the castle over winter.

About you:

· You should have a keen attention to detail and take pride in maintaining the cleanliness and care that a historic house demands.

· Ability to work efficiently both independently and as part of a team.

· Initiative, enthusiasm, and strong communication skills.

· An understanding of Health & Safety and COSHH is a bonus.

Benefits:

· Attractive, competitive salary, supported by an excellent company pension scheme that includes life cover.

· Annual leave scheme.

· Great staff events such as a summer BBQ, bonfire night and Christmas meal.

· Other benefits include free tickets to: Atholl Gathering and Highland Games and Blair Castle and Gardens. Discounts off: The Larder, Castle Gift Shop, Restaurant, holiday accommodation, fishing and more.

· Work in a beautiful castle surrounded by historic woodland, acres of green space and the serene Hercules Garden, perfect for lunchtime walks.

If you are passionate about maintaining high standards of cleanliness and creating a welcoming environment for our visitors, we would love to hear from you. Apply now to be part of our dedicated housekeeping team.

Please email your CV and covering letter to niallg@atholl-estates.co.uk.

The role:

To carry out, to completion, property maintenance related tasks (multi trade) to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (trade specific) in managing the build and maintenance of all buildings, facilities and infrastructure owned by the RZSS.

Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.?

Some of the things you’ll do:

Work under the direction of more senior tradesperson to;

take the day to day lead on designated activities (trade specific) to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget.

provide reactive labouring and driving tasks to agreed H&S and quality standards.

Undertake all forms of general labouring works, e.g. planning general works and multi trade repairs (that don’t require an experienced tradesperson to complete) and repairs under the direction of appropriately qualified tradesperson.

Support the construction and maintenance of new buildings, facilities and infrastructure to agreed standards, budgets and deadlines, including smaller multi trade repairs or works, e.g plant, equipment and labouring tasks.

Ensure own machinery is cleaned, inspected, maintained and user logbook updated daily to agreed transport policy standards and procedures.

Operate heavy plant on a regular basis and ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures.

Assist in the ordering of supplies and services required for the team.

Ensure all pre-start check sheets are completed as required.

Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required.

Recommend to your manager cost-effective opportunities to minimise the impact of your department and RZSS’ operations on the environment.

Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.

Engage with the Society’s appraisal system, and demonstrate commitment to our values, behaviours and your continuous personal development.

Perform other reasonable duties and projects as directed by your manager

What you’ll need:

Relevant construction qualification, or minimal 2 years’ experience of working on a hands on construction/maintenance role.

Full driving licence.

Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.

What you’ll get in return:

Starting salary between £23,868 – £24,378 (offer based on experience) with future salary progression up to £24,888 per annum
37.5hr working week
34 days annual leave
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits
Please see the role profile for further information on what the role involves and essential/desirable criteria.

Join Our Five Star Housekeeping Cleaning Team!

Hopetoun House is regarded as Scotland’s finest Stately Home. We welcome around 50,000 visitors each year and are proud to be graded as a 5-star Visitor Attraction by Visit Scotland.

Permanent Cleaner/Housekeeper(s)
Hopetoun House is looking for Housekeeper Cleaner to work as part of our dedicated Housekeeping Team, assisting the Head Housekeeper in the cleaning and upkeep of the publicly accessible areas of Hopetoun House. (Please note that this does NOT include the family/resident areas, bedrooms or catering kitchens).

Hours of Work and Rate
There are 25 hours per week available.
Rate of pay is £12.60 from April 2025

25 Hours Position
During the Closed season (October to Easter)
Working hours are 07:00 to 12:00
5 hours per day, Monday to Friday. There is occasional weekend work during our closed season, depending on the needs of our events business.

During Visitor Attraction Season (Easter to end September)
Working hours are 06:00 to 11:00
5 hours per day, 5 days per week (days variable)
Weekend work is required during our Visitor Attraction season, typically working Saturday and Sunday every second weekend.

Typical duties include the following:
• Vacuuming, floor polishing and dusting
• Cleaning WCs and maintaining adequate supplies of toiletries in WCs
• Before and after cleaning of any rooms used for Hopetoun events
• Finer conservation detailed cleaning of historic rooms and furniture in winter (full training is given)
• Some high-level cleaning using ladders
• Use of Buffers/polishers etc is required (full training is given)
• Anything else within reason that the Head Housekeeper requires to maintain the proper upkeep of Hopetoun House

The post-holder should be confident and friendly, being able to work both under direction and on own initiative. Previous corporate cleaning or housekeeping experience is an advantage. An interest in heritage/visitor attractions would also be an advantage although not essential. Full training will be given.

IMPORTANT: There is no public transport near Hopetoun so own transport is an advantage, although transport to and from South Queensferry can be arranged.

To apply, please email and tell us a bit about yourself, why you’d like this job and why you’re suitable, please also attach your CV.

Email: info@hopetoun.co.uk
The Hopetoun House Preservation Trust is a registered Scottish Charity No SC009760

Supply Chain Opportunity

Are you looking for a hands-on supply chain role, working in a successful family-run whisky and spirits business, in a role where you can bring to the table fresh thinking and pragmatic commercial solutions to help deliver excellence and evolve our processes…

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Setting the Scene

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable, and respected, family business’

We are Ian Macleod Distillers (IMD), a fourth-generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… not only are we producers of exquisite brands, but we are also distributors and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are now expanding our B2C offering and continuing to invest in each of our brand homes as our brands continue to evolve and grow.

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Our Opportunity

This is your opportunity to join a business where you are always ‘In Good Company’. As we step confidently into the future, we’re now on the lookout for a dynamic, forward-thinking Supply Chain team member to join our team. This role will suit someone who thrives on process excellence, someone who can influence and bring fresh ideas to the table with sensitivity and through a strong pragmatic and commercial lens, and someone who is excited by the possibilities of innovation and AI in helping evolve how supply chains and processes run.

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About the Role

This is a pivotal role where you will be responsible for ensuring the smooth, accurate, and efficient flow of materials and products, from concept to delivery and across a wide range of customer segments. You will play a critical part in maintaining optimal stock availability, driving continuous improvement, and fostering effective support and collaboration within and across departments.

This role is not just about keeping things moving. It is about moving things forward in the right manner and style. A progressive mindset, exploring how efficiencies and smart systems combined with relevant AI technologies can also enhance forecasting, streamline operations, and elevate our overall supply chain performance would be useful skills and experiences to bring to the table.

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Key Responsibilities

Specification Management
• Develop and maintain accurate, detailed specifications for all components and finished goods.
• Ensure specifications meet internal standards and customer expectations.

Material Requirements Planning (MRP)
• Oversee the planning and replenishment of all dry and cased goods.
• Monitor stock levels in line with customer demand, safety stock policies, and seasonal planning.

New Product Development (NPD)
• Coordinate closely with cross-functional teams to ensure products launch on time.
• Track progress and quickly resolve any delays or blockers.

Supplier Liaison & Procurement
• Communicate effectively with suppliers to align on specification changes or new requirements.
• Place and manage orders for all required materials, ensuring delivery timelines are met.

Purchase Order (PO) Generation
• Accurately raise POs, ensuring all costings and terms are current and correct.

Stock Write-Off Management
• Actively monitor and reduce write-offs of components and finished goods.
• Implement smarter planning strategies to reduce waste.

Production Alignment
• Work closely with the bottling and production teams to ensure material availability aligns with production schedules.

Data Integrity
• Uphold a high level of data accuracy across all systems.
• Regularly audit supply chain data and ensure process compliance.

Collaboration & Team Support
• Support the wider supply chain team and collaborate with colleagues across departments.
• Play a key role in fostering a culture of continuous improvement.

Innovation & AI Exploration
• Identify and lead opportunities to enhance supply chain performance through AI tools and digital technologies.
• Stay curious and proactive in adopting new ways of working.

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What We Are Looking For

Skills & Experience

• Significant experience in a supply chain management role, ideally within a manufacturing or FMCG environment.
• Strong understanding of MRP systems and supply chain software.
• A natural collaborator with an appetite for innovation, improvement, and exploring the future of supply chain opportunities.
• High level of arithmetic and commercial proficiency with excellent data handling accuracy.
• Skilled in supplier relationship management and confident in negotiations.
• Excellent communication skills, with the ability to engage and influence across all levels of the business.
• Detail-oriented and highly organised, with a problem-solving stakeholder focussed mindset.
• Experience leading, coaching and mentoring would also be an advantage.
• Project management experience would be desirable.
• A relevant qualification in a related field would be an advantage

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Why Join Us?

• A people-first culture, with commerciality and pragmatism: In Good Company.
• Real impact: You will play a key role in shaping how we operate today and help evolve how and where we go tomorrow.
• Room to innovate: Our business is open-minded, forward-looking, and excited by what is next.
• Family business values: We care deeply about our people, our products, our brands and doing things the right way.

If you’re looking for a role where you can help shape, lead, innovate, and belong then this could be the role for you.

Apply today and be part of a business where you’re truly In Good Company.

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Next steps…
If after reading through, this opportunity really excites you, then we would love to hear from you! To apply for this opportunity, click the apply now button to create your own recruitment account with us and submit your application and CV. Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for. This is your opportunity to make yourself stand out from the crowd!
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out! In addition, we can only accept applications for this role from candidates who currently already have eligibility to live and work in the U.K.

***No Agency Contact***

Proudly supporting the #OpenToWork movement.
Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

Do you have a passion for cleanliness, presentation and maintaining high standards, with a desire to be part of a friendly and engaging team? This could be the perfect opportunity for you…

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Our Story…

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. We have been consistently rated on Tripadvisor as one of Scotland’s top tourist attractions through an offering of innovative and engaging experiences. Not one for resting on our laurels, we have just recently opened the door of our brand-new, state-of-the-art distillery nestled in the heart of Edinburgh’s Old Town at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh’s skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.

As we embark on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time…

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Our Opportunity…

As we have now opened the doors and are showcasing our brand-new Distillery to visitors from across the globe, we are looking for Housekeepers to join our team.

We are very proud of our brand-new Edinburgh Gin Distillery located in the iconic ‘Arches’ and are committed to providing exceptional visitor experiences. Our Housekeeping team play a vital role in our offering by ensuring our Distillery is immaculately clean and well presented at all times.

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Who We Are Looking For…

In this key role, we are looking for someone who is efficient, can use their own initiative whilst also working as part of a team to achieve common goals, has a positive work attitude, displays strong attention to detail and dedication. In addition, a warm and friendly personality will fit in well amongst the team.

Our Distillery will be open 7 days per week, therefore we are looking for candidates who can be flexible in their approach. At present, we anticipate our Housekeepers will be scheduled 6.30am-12.30pm to ensure the distillery is clean and ready to welcome visitors for the day ahead. As working shifts will be dependent on the needs of the business, hours may fluctuate in line with consumer demand, this could be subject to change. Working hours and patterns will be discussed further at interview.

In terms of the day to day role activities, our Housekeeping team are responsible for maintaining the cleanliness and presentation across our site including our visitor and production areas, retail shop, tasting rooms, meeting rooms, back office areas and kitchens, as well as staff and visitor toilet facilities.

Due to the nature of our roles, candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.

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What We Will Provide You…

This is rewarding role as you will become part of our friendly and engaging Edinburgh Gin team on a permanent basis, receiving an hourly rate of £12.60. These roles are offered on an annualised hours contract meaning you will receive a guaranteed monthly income. In addition we offer generous benefits package including enhanced annual leave, company pension scheme and product discount to name but a few…

We currently have a mix of part-time contracts available on either a 2 or 3 days per week basis – please specify your preference as part of the application process.

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Next Steps…

Our Housekeepers are critical to our overall operation and visitor experience so… if this type sounds like the perfect match for your skills and experience, we would love to hear from you!

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

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Ian Macleod Distillers…

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Glengoyne, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Contract Type: Permanent
Grade: FC03
Salary: £23,783.40 – £24,890.91 per annum, pro-rata / £12.67 – £13.26 per hour (£16.89 – £17.68 per hour for weekday evenings after 8pm and anytime on weekends)
Hours: 14.5 hours per week (flexible)
Location: Rothes Halls
Job Reference: ON000562

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity for a Facilities Assistant to join our operations team. This is a permanent, part-time post for 14.5 hours a week.

Providing direct support to Venue Warden staff and Venue Management, you will undertake duties relating to the operation of buildings and surrounding grounds, ensuring minimal disruption to the daily activities for users and providing direct customer engagement and support. The role is mainly based at Rothes Halls, but you may be required to undertake duties at other locations.

You can view the full job spec on our current vacancies page on our website.

About You
We are looking for the successful candidate to be able to demonstrate working within organisational processes and procedures and have the ability to provide a high level of service and a positive, “can-do” attitude.

Time management skills and a willingness to undertake regular training are a must. Due to the nature of the business, a knowledge of security and overall health and safety is important and you must be flexible to participate in out-of-hours alarm call out rotas. A high level of customer care and service is required at all times.

A level of IT skills will be essential for this role.

How to Apply
If you would like to find out more information about this role before applying, please contact Jackie McKenzie, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Thursday 8th May 2025.

Interviews will take place week commencing 20th May 2025.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

OI PEASANTS! WE’RE RECRUITING…

Ever dreamed of being part of a thrilling journey through Edinburgh’s most perilous past? We’re assembling a league of extraordinary ride operators to keep the adrenaline pumping at The Edinburgh Dungeon!

As a Ride Operator, your mission is to deliver an unforgettable experience to our guests. Safety is our top priority, so you must be as sharp as a guillotine blade and physically fit to tackle the Edinburgh Dungeon Drop Ride.

Operating the Drop Ride and its systems safely and efficiently is your primary focus. You’ll immerse guests in character, ensuring each ride adheres to the Dungeon’s brand values. Your vigilance will uphold the highest standards of health and safety, protecting both our guests and your fellow team members.

You’ll take command of the Drop Ride operation, ensuring seamless experiences for our guests by communicating effectively with Performance Manager, Duty Managers and Technicians. You’ll also make the guest experience your obsession, taking ownership of ride signage and costume authenticity to enhance guest immersion.

These roles are seasonal offering both full-time and part-time hours. You’ll need to be flexible with working hours and days.

Qualifications & Experience
*18 years of age or older.
*Previous experience in customer service or guest-facing roles preferred.
*Strong characterisation skills and the ability to stay in character.
*Excellent communication skills.
*Physically fit and able to operate the Drop Ride safely.
*Flexible with working hours, including weekends and holidays.

Benefits
*Monthly Bonus based on customer satisfaction.
*25% discount in our retail shops and restaurants.
*40% off LEGO online.
*Merlin Magic Pass – free tickets to all our attractions worldwide for you, your family, and friends every year.
*Employee pricing up to 55% off cinema tickets.

Housekeeping Team Member (Seasonal and Permanent opportunities)

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, that has arrived next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons!

But it is the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role: Housekeeping Team Member
As a Housekeeping Team Member, you will be the heart of our resort’s cleanliness, ensuring our stunning buildings, bustling main thoroughfares, pristine toilets and changing areas, and cozy accommodation units are sparkling clean and welcoming every day. Join us and help create an unforgettable experience for our visitors!

What you will be doing:
– Carrying out reactive and preventative planned cleaning tasks at the Lost Shore Surf Resort, Edinburgh.
– Working as a Team Member of the Housekeeping Team, the role can involve out of hours work and at times, lone working.
– Accountable for delivering a world class Visitor experience in a safe, hygienic, and legally compliant manner.
– Reporting to the Housekeeping Manager and working with the Housekeeping Assistant Manager.

Additional Information:
As a Housekeeping Team Member, you will need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?
– Various shift patterns and working hours to give a well-balanced lifestyle
– A front-row seat to the opening of Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension, and lots more!

* Please note that we will be interviewing while the job advert remains live, please submit your application as early as possible to avoid disappointment *

Join Our Team: Night Security Team Member

40hr per week
Full Time contracts available

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland surfing pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role: Night Security Team Member
The Night Security Team play a critical part in determining our Visitor’s out of hours onsite experience, including responding to queries, dealing with incidents and resolving issues in an appropriate, safe and timely manner.

What you will be doing:
– Responding to issues and queries about the Resort, from both Visitors and 3rd parties, either in person or on the phone.
– Working as a Team Member of the Safety and Security Team, the role involves out of hours work and at times, lone working.
– Accountable for delivering a world class Visitor experience in a safe, appropriate and legally compliant manner.
– Reporting to the Health, Safety and Security Manager and working with and alongside other Management Team Members.

Visitor Experience: Utilise in-depth knowledge of resort offerings to understand visitor needs, communicate effectively with visitors and colleagues, gather feedback, and collaborate with the Visitor Experience Manager to help exceed targets for returning visitors, ensuring guest satisfaction and loyalty.

Working as a Team: Support the Safety and Security Manager to foster a positive work environment, maintain open communication channels, address challenges promptly, and ensure adherence to People Policies and Procedures, contributing to a cohesive and effective team dynamic.

Ways of Working: Work with the Safety and Security Manager to maintain legal compliance and uphold brand values, supporting the Management Teams in incident management and providing accurate records to ensure effective communication and resolution.

Qualifications, Skills and Experience
– A valid in date Frontline Door Supervision SIA Licence or the ability to be supported to achieve this.
– Demonstrated ability to handle issues independently and escalate when necessary, ensuring smooth operations.
– Strong commitment to customer satisfaction, maintaining high standards and building lasting relationships with stakeholders.
– Exceptional organisational, report writing and time-management skills, ensuring attention to detail and effective task prioritisation.
– Ethically minded with a dedication to equality, diversity, and inclusion, coupled with a calm demeanour in challenging situations.
– Available for overnight shifts, including periods of lone work, particularly during site closures.

Why join the Lost Shore Team?
– A front-row seat to Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!

*Please note, we will be carrying out interviews whilst this advert is live. Please submit your application as early as possible to avoid disappointment. *

Lost Shore is a pioneering surf resort on the outskirts of Edinburgh, home to Europe’s largest inland wave pool. With diverse activities and leisure offerings, we’re creating a destination that blends adventure and relaxation, drawing surfers, tourists, and locals alike.

The Role: Seasonal Surf Coach
As a Seasonal Surf Coach at Lost Shore Surf Resort (LSSR), you will be instrumental in delivering high-quality surf instruction to guests of all ages and abilities. Working alongside our Surf Operations and Lifeguard Teams, you’ll help ensure every visitor experiences the joy of surfing in a safe, fun, and encouraging environment.

Contract Details:
– Seasonal position: 1st June – 1st September (flexible start/finish dates)
– Pay: £13.38 per hour
– Hours: Flexible contracts available (18hrs, 21hrs, 28hrs or 35hrs per week)

Key Responsibilities:
– Deliver engaging, safe, and progressive surf lessons for beginner and improver surfers.
– Provide tailored coaching and feedback to support guest development and enjoyment.
– Ensure all sessions run efficiently and per the daily wave schedule.
– Maintain high standards of safety, professionalism, and customer service at all times.
– Assist in daily operational tasks such as equipment setup, storage, cleaning, and maintenance.
– Promote a positive surf culture and contribute to the wider guest experience at Lost Shore.
– Work closely with Lifeguards and the wider Surf Operations Team to ensure a cohesive and efficient operation.
– Accurately report and respond to any incidents or equipment issues.

Qualifications, Skills, and Experience
We are looking for candidates who:
– Hold a valid surf coaching qualification (e.g. ISA Level 1 or equivalent).
– Have current First Aid certification and a lifesaving qualification (or willingness to obtain).
– Are passionate about surfing and eager to share their knowledge and energy with others.
– Have strong communication, interpersonal, and group management skills.
– Demonstrate reliability, professionalism, and a team-focused attitude.
– Successfully complete a PVG check through Disclosure Scotland.

Additional Information
This role requires flexibility, as Lost Shore operates seven days a week, including early mornings, evenings, and weekends.

Why Join Lost Shore?
– Be part of a ground-breaking surf resort, home to Europe’s largest inland wave pool.
– Work in a dynamic, supportive team that shares a passion for surfing and the outdoors.
– Access staff discounts on surfing gear and apparel.
– Take advantage of staff surf sessions to hone your skills and enjoy the waves.

Apply now to inspire the next wave of surfers this summer!