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Operations

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Events Executive

• Supporting the Fundraising Manager – Operations you will work across the Fundraising team to develop and implement a programme of events which fulfils outreach requirements, inspires and engages supporters, and showcases our charity and the activity we undertake to protect Scotlands’ heritage.
• Taking a proactive approach, nurturing strong relationships internally and externally to deliver events to a high standard.
• Work closely and collaboratively with other members of the Fundraising team to ensure a coordinated and consistent approach to capital campaigns and fundraising activity.
• Work with colleagues to ensure fundraising and cultivation events deliver the fundraising strategy and provide appropriate opportunities to showcase our work and engage support
• Provide the Fundraising Manager – Operations with accurate information for planning, budget preparation, forecasting, phasing and monitoring expenditure

• Develop positive and productive working relationships with fundraisers, senior leadership and other relevant internal stakeholders.
• Maintain and enhance your personal knowledge, skills and networks by playing an active role in the appropriate professional bodies and internal organisational groups.
• You’ll be flexible, with a willingness to work non-traditional hours and be available to travel in the UK.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
The above outlines the key skills the job holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:

Essential skills
• Results oriented self-starter
• Team player, able to both respect and work across boundaries.
• Outstanding interpersonal and communication skills including active listening, negotiating, high levels of tact and significant ability to influence beyond authority.
• Ability to adopt a strategic and creative approach to event planning and delivery.
• Analytical problem solver with ability to generate and encourage new ideas.
• Strategic thinker with ability to set a plan and see it through to delivery.
• Excellent organisational skills and the ability to resolve conflicting priorities.
• Ability to manage resources efficiently for maximum impact.
• An eye for detail and a rigorous approach to process.
• A lively interest in and understanding of the National Trust for Scotland, and a passionate belief in its mission.

JOB DESCRIPTION

Post Title: Schools Learning Officer

Location: Stirling Smith Art Gallery and Museum Type of Contract: Fixed term 18 Months

Reports to: Director Salary: £26,000
(pro rata)

Hours: 21
Purpose of Post:

 To develop and deliver exciting, engaging and innovative learning programmes for schools at The Smith Art Gallery and Museum

Key Responsibilities:

 Develop and deliver exciting and innovative learning programmes, activities and resources for early years, Primary and Secondary Schools and teachers

 Develop links with schools, and teacher training institutions and other learning organisations to develop partnership projects

 Manage freelance staff and/or volunteers in the development and delivery of learning programmes and events

 Liaise with other staff members to ensure programmes and events are developed and marketed effectively to target audiences

 Contribute to the development of appropriate online and digital content as part of Digital Media strategies

 To be committed to good health and safety and access practice and ensure familiarity with relevant museum policies, procedures and guidelines.

 Meet and seek to exceed quantitative and qualitative measures for participation, and to monitor and evaluate programmes and events

Expected Outcomes:

 An exciting and engaging schools programme linked to the Curriculum for Excellence

 Production and delivery of the schools’ programme, working closely with exhibitions and collections colleagues

 Increased numbers of schools participating in learning programmes in accordance with Key Performance Indicators and identified targets

 Develop content for digital and web-based programmes and resources.
Facts and Figures:

Budget management: limited to budget allocated for school’s programme.

Staff Managed: Facilitators, volunteers

Other: External freelancers, specialist suppliers

Communication and Contact:

Internal:

 Exhibition, Collections, Front of House colleagues, and Admin colleagues

External:

 Stirling Council staff across a wide range of departments, including Libraries, Learning, Marketing & Economic Development

 Visitors and potential visitors including representatives of target audiences through consultation and evaluation

 Freelancers involved in the delivery of learning programmes

 Representatives of learning organisations including Education Scotland, Scottish Qualifications Authority, teacher training institutions

Other Requirements e.g. Multi-site Working, On Call, etc:

 The post will be based at The Stirling Smith Art Gallery and Museum

 The postholder will be required to travel occasionally to surrounding areas.

Thank you for your interest in the post of Driver/Labourer with Historic Environment Scotland, based at Dumfries Depot. This is a permanent and pensionable appointment.

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland in the South West and the surrounding areas.

We are the lead body for Scotland’s historic environment; a charity dedicated to the advancement of heritage, culture, education and environmental protection. We’re at the forefront of researching and understanding the historic environment, and addressing the impact of climate change on its future. We investigate and record architectural and archaeological sites and landscapes across Scotland and care for more than 300 properties of national importance. We have a People Strategy, which is an overarching strategy to ensure we support and develop staff within the organisation.

Thank you for your interest in the post of Stonemason with Historic Environment Scotland. This post is based at our Perth Depot and is a permanent and pensionable appointment.

You will be part of one of nine Monument Conservation Units based throughout Central & West Scotland, tasked with the conservation, maintenance and presentation works at monuments within their areas including Stirling Castle, Doune Castle, St Andrews Cathedral, Dunkeld Cathedral, Arbroath Abbey and Iona Abbey

The Monument Conservation Units (MCU) are based throughout Central Scotland and consist of stonemasons, joiners, painters, gardeners, labourers and apprentices of varying trades. The teams are headed by Works Managers who have direct line management responsibilities for the whole team. As a Stonemason in our Perth Depot, you will have responsibility for the on-going conservation and maintenance and preservation of masonry at Historic Environment Scotland monuments within your area which include Dunkeld Cathedral, Stanley Mills, Elcho Castle and Huntingtower Castle. You will help train and instruct apprentices in all aspects of the trade and provide information and instruction to support staff as required. You may also be asked to be involved in showing masonry skills at open days.

You will be expected to work at any location as directed by the Works Manager within the depot area – official transport is provided to and from the various sites within the Depot areas. Individuals are however expected to make their own way to the MCU Depot.

You will also be asked to travel using HES transport to other remote sites out with your depot area which may include overnight stays.

Working Hours

The normal weekly hours of work will vary according to the working season in the working year. The working year will cover the calendar year 1 April to 31 March.

Currently the working year is divided into 2 working seasons – namely a longer working hours season (summer) and a shorter working hour season (winter). The length of each working season will be fixed by local management after discussion with the MCU and not later than 1 April of that working year.

The normal working week for the long season will cover a 5-day working week, Monday to Friday inclusive. The normal working week in the short season will also be agreed between MCU and local management and will normally include a 4-day week, normally Monday to Thursday but not exclusively so.

You will carry out conservation and routine maintenance works to HES monuments in the various depot areas. This involves all forms of traditional masonry including:

• Stone cutting/hewing of various architectural mouldings/stones for the Depot sites and monuments in other depot areas as required.
• Traditional building/repairs/indenting of stonework.
• Raking out and pointing defective joints and beds.
• Promote traditional methods of conservation and masonry techniques to carry out challenging and diverse conservation projects/works.
• Operate hand tools in addition to powered machinery such as disc saws, mortar mixers, compressors hoists etc to facilitate the work when trained to do so.
• The winter season may consist of work out with the normal duties associated with stonemasonry consisting of lime washing, grounds works and cobbles/slabs repair as well as general presentation works.
• Provide training and mentoring for apprentice stonemasons in traditional conservation skills when required.
• Comply with and promote HES Health and Safety Policy

Thank you for your interest in the post of Driver/Labourer with Historic Environment
Scotland, based at Glenluce Depot. This is a permanent and pensionable appointment.
You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland in the South West and the surrounding areas.
We are the lead body for Scotland’s historic environment; a charity dedicated to the
advancement of heritage, culture, education and environmental protection. We’re at the forefront of researching and understanding the historic environment, and addressing the impact of climate change on its future. We investigate and record
architectural and archaeological sites and landscapes across Scotland and care for more than 300 properties of national importance. We have a People Strategy, which is an overarching strategy to ensure we support and develop staff within the organisation.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates.  Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking, and wheeling to living and playing and improving what the canals have to offer to our visitors and communities.  We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener, and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future. 

We currently have an exciting opportunity for a Marine Technician to join our Destinations team in Falkirk. You will report to the FHB Marine Mechanic/Operations Manager. Ensuring continuity of customer service is maintained to highest degree.  Fundamental to this role is the ability to diagnose and resolve diesel engine, electrical and plumbing problems within the Holiday Boat hire fleet.

The role is offered on a permanent post based in Falkirk at The Falkirk Wheel.  You will work on a rota which will include weekends and bank holidays as well as providing additional standby and call out cover.  With a starting salary of £30,069 (Band C) with a variable hours allowance of 11.25% and outdoor working allowance £850 per anum.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Work closely alongside the FHB Marine Mechanic/Operations Manager, supporting them and motivating a team of Bankside Operations Staff.  Leading toolbox talks, ensure effective communication of relevant business issues, adhere to set budgets and associated processes. 
Responsible for maintaining the high standards established for fleet maintenance and inspection, following handover procedures, and keeping the general safety, cleanliness, security, and customer care standards at Bankside in good order.
The role requires to be available for “call outs” to attend the hire fleet in the event of a breakdown.
Support FHB Marine Mechanic/Operations Manager with delivery of the winter works programme for the fleet.
Minimising disruption to customers by adhering to relevant stoppage programmes and procedures.
Lead by example, encourage the team to take responsibility for the health and safety of colleagues, volunteers, themselves, and customers.
Support with delivering on franchise agreements.
Assist organising winter maintenance program of works and boat safety inspections.

Qualifications and knowledge required:

Full UK driving licence.
Qualified engineer/technician. HNC/HND/City & Guilds or equivalent qualification in Mechanical, electrical, or marine engineering.
Diesel engine knowledge.
Diagnose faults and repair, working unsupervised, carry out repair efficiently & effectively.
Follow procedures and maintain systems.
Painting experience.
12volt & 240volt system experience.
Plumbing Knowledge and fault-finding skills, preferred.
Hydraulic system knowledge, preferred.
Steering & propulsion systems, preferred.

Skills and experience required:

Self-motivated, work on own initiative
Team player, good communication skills
Excellent customer care skills.

Qualities & abilities required:

Flexible working / weekend working. On call cover. Holiday cover
Work in a clean, tidy, and organised manner.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Thank you for your interest in the post of Electrician with Historic Environment Scotland, based at Stirling Castle. This is a permanent and pensionable appointment.

You will be required to carry out planned preventative maintenance & corrective tasks along with project work within key sites mainly; Stirling Castle, Argylls Lodgings, Central Stores Depot & The Engine Shed Training Centre ensuring public safety and compliance with current regulations. This is a chance to join a busy and dedicated team of staff working in some of the highest profile scheduled ancient monuments in the country.
The Stirling Castle M&EE (Mechanical & Electrical Engineering) Team has responsibility for day-to-day maintenance of Stirling Castle, Argylls Lodgings, Central Stores Depot, Engine Shed and various other buildings in the Central Region in which you will be required at times to assist with support to the other depots in the region. Working with planned preventative maintenance systems involving regular and routine inspection of all electrical installations including the testing of fire alarms and emergency lighting. Fault finding, repair and renewal of light industrial distribution systems and switch gear, maintenance of public area small power and lighting in support of the visitor services and retail operations, and small projects when required.

Dundee Industrial Heritage Ltd

Role: Access Consultant to undertake an Access Audit of Discovery Point and RRS
Discovery and the planned capital redevelopment project ‘Discovery Point
Transformed’.

Estimated Fee: £10,000 inclusive of expenses, exclusive of VAT if applicable
Duration: 4 months

Timetable: Submission deadline 5pm on Tuesday 21st May 2024
Work commissioned early June 2024
Work complete September 2024

Location: Home or company based
Must be able to travel to Dundee to visit the site and for meetings and
consultations

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it’s part of everyday life and it’s everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognises its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

At V&A Dundee, we champion and value our role in engaging audiences with design through a varied programme of accessible, participatory and co designed projects and events that stretch thinking and encourage a curious mind. Key to this is how we co-design with and for our Young Peoples Collective membership, participants, and partners to make the museum enjoyable for everyone.

Role Profile:
The Young Peoples Producer plays a key role in ensuring that the museum is a welcoming, accessible, and inclusive space for a young people’s audience, locally. As well as our young people’s programme as an introduction to all that V&A Dundee has to offer, aimed at those who may otherwise not consider visiting.

With a strong emphasis on co-design, and inclusion this role will work towards engaging young people from a range of backgrounds. Key to our approach is our Young Peoples Programme – co-designed by our Young People’s Collective (YPC), a group of 14 to 24-year-olds from across Dundee. The programme offers diverse, forward-thinking, and relevant opportunities to young people, as well as a programme out with school and college hours specifically to help young people develop new design-related skills and increase confidence and resilience, raise aspirations, and be involved with the Museum.

This programme helps support equal access for all audiences and is a key driver in relation to social impact and contributes significantly to the museum’s civic responsibility.

As a member of the Programme team, the Young Peoples Producer contributes ideas to the wider Museum’s programme and ensures the voice of young people is heard and acted upon, liaising with other internal departments and key, strategic partners.

Duties and Responsibilities:
-Devise, coordinate and facilitate weekly YPC meetings and onboarding of new members

-Develop a bespoke, co designed programme of opportunities led by the needs and interests of YPC to ensure their voices are represented and implemented across the museums’ wider programme

-Maintain and strengthen relationships with key national partners and stakeholders e.g. Young Scot, Children in Scotland, LGBT Youth Scotland to ensure that V&A Dundee is relevant and valued to young people

-Seek out opportunities and encourage membership for young people including those identified as NEET with a range of external partners

-With support from the Learning Manager, work closely with the Philanthropy and Partnerships team on a range of funding proposals and reports as and when necessary

-Working closely with Audiences and Media team to prepare social media posts and author, commission and edit information relating to the programme (What’s On) – e.g. blogs, articles, press releases etc.

-Coordinate and support YPC to gain accreditation for their programme and contribution to the museum

-Undertake administration relating to the post, including compiling reports and proposals, statistics and KPIs, administering budgets, purchase orders, invoices, and event schedules, risk assessments and contracts

-Monitor and evaluate the young people’s programme to ensure that it continues to meet user needs efficiently and effectively

-In collaboration with YPC, engage and commission designers, artists, creative practitioners to contribute to the development and delivery of the programme including museum wide events e.g. Tay Late, Design Days etc

-Actively promote equality and diversity in all aspects of work by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and with dignity and respect, and actively contributing to developments that support the museum’s strategy for widening access, inclusion, and diversity

-Represent and promote the work of V&A Dundee outside the organisation and undertake any other duties as reasonably required.

Person specification
Essential

-Proven experience of developing, coordinating, co-designing, and delivering programmes and projects for and with young people, in a museum, gallery, arts organisation, visitor attraction or similar cultural setting

-Efficient time and work management, ability to work on multiple projects and meticulous attention to detail

-Excellent communication and interpersonal skills and the ability to thrive in a busy environment

-Confident public speaker able to represent the Museum and its programmes

-Ability to work independently and creatively as part of a team

-Experience of writing and managing resources for and with young people both for print and digital platforms

-Ability to contribute to and promote an inclusive, respectful culture within a team

-Up-to-date knowledge and understanding of government policies and legislation relating to young people – including Child Protection, Health & Safety and The Equality Act and knowledge of national Young People initiatives, e.g. The Promise

-Experience of financial administration relating to budgets

-Represent and promote the work of V&A Dundee outside the organisation and undertake any other duties as reasonably required

-Proven IT skills and up to date knowledge of digital platforms and social media

This role will require the post holder to work some evenings, weekends and holiday periods as the learning programmes demand and when required. To deliver services effectively, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above.

Scottish Canals are responsible for the management and development of five canals; we care for bridges, buildings, locks, The Falkirk Wheel, The Kelpies and 19 water supply reservoirs in locations across Scotland.  We are currently seeking cheerful, positive, and outgoing people to join our seasonal team. 

This is a great role for people who love nature and the outdoors, enjoy meeting new people, being out and about in the fresh air, and who want to learn new skills! You’ll meet an incredible variety of people from all over the world, have the chance to experience something truly unique, work as a team, and spend time in some of the most spectacular landscapes in the country.

You’ll be provided with all the training you will need to be safe and successful, and can expect to start out by being based within busier areas of our canal network.   You’ll be meeting and engaging with boaters and members of the public, sharing information, answering questions, and helping to keep the canal operating safely and efficiently.

Key Duties Include:

Operating locks and swing bridges (full training given)
Planning boat movements to move vessels through the canal as efficiently as possible
Assisting boaters and members of the public with information and enquiries
Operating mowers & strimmers
Carrying out minor maintenance works as directed
Maintaining accurate and timely records as required.
Assisting and supporting water management and water conservation

To be successful you will have:

Face to face customer service experience
Basic DIY and maintenance skills
The ability to communicate positively and effectively with other team members and boaters to support the efficient operation of the canal
Basic literacy and numeracy skills, including basic use of computers and smart phones
Health and safety awareness
A full driving licence and your own transport is essential

This role attracts an hourly rate of £12.13. You will work on a rolling rota which will include weekends and bank holidays.

We are looking for new team members to join us from Spring to Autumn 2024, working across a number of sites in the Fort William area. Weekly hours may vary.

Full uniform, company phone and training will be provided. 

Provan Hall is an A listed medieval building located in Auchinlea Park, which sits at the heart of Easterhouse. The building has recently reopened after a £2m restoration, offering a new hub for heritage learning and engagement, and as a visitor gateway to the Seven Lochs Wetland Park. Provan Hall Community Management Trust are responsible for the operation and management of Provan Hall and we are passionate about connecting local people and visitors with our hidden gem in the heart of Easterhouse, Glasgow.

This is a 6 month part time 17.5 hours per week role, due to begin in June 2024 and funded by the National Lottery Heritage Fund. We welcome applications from people not currently in paid employment from ages 18+. We will work with you to design a work plan complete with training and guidance to reach your personal and professional development goals. No formal qualifications are essential but please read the person specification for each role carefully. A hybrid of working from home and onsite at Provan Hall is available but the frequency will depend on the role, tasks and projects assigned and we will plan a schedule with you to suit the role and your goals.

This role will explore all the features of running a tourist visitor attraction. From venue operations, merchandise to events. This role will offer a breadth of knowledge and experience, preparing trainees for managing visitor, heritage, arts and cultural attractions for future careers.

Tasks can include (this is not exhaustive):
Evaluating visitor access – identifying issues and resolutions to allow people from all walks of life to access and enjoy their experience at Provan Hall
Working with volunteers – assisting with scheduling volunteer tour guide timetables.
Marketing – seeking out opportunities and proposing new marketing strategies to attract national and international visitors
Events – managing bookings and organising community and commercial events
Merchandise – Monitoring sales, proposing merchandise stock, visual merchandising

Person Specification:
Confidence in speaking and writing in English
Confidence in using IT systems
Enjoy working and speaking to a variety of people including children, adults, volunteers, staff and project partners.
Enjoy learning on the job
Can use own initiative
Works well independently
Works well to tight deadlines
Hands on and happy to get stuck in to various jobs and tasks throughout a working day, with guidance from supervisor.

This role will suit someone interested in learning about the inner workings of a running a visitor attraction, in particularly a heritage attraction. If you’d like to try various jobs to find out what you like best or would like to gather a broad range of experience to develop confidence in venue management, this is the traineeship for you.

To apply, please check our website for full details and application pack: https://www.provanhall.org/opportunities-and-volunteering

The deadline for applying is 24th April.

We are seeking someone to set excellent standards for the professional delivery of all aspects of Dovecot’s day-to-day activities, which currently include exhibitions, ticketing, retail, events, venue hire and catering. In so doing, the post holder will ensure a consistently high level of planning, organisation, marketing, quality control and excellent customer service to improve the overall visitor and client experience across the building and online, including the Tapestry Studio.

The Head of Commercial & Operations is a key member of Dovecot’s Senior Management Team with responsibility for running all commercial and visitor operations, developing business strategy, increasing income and setting excellent standards for the professional delivery of all aspects of Dovecot’s day-today activities.

Reporting to the Director, and working collaboratively with the Dovecot Senior Management team as well as with the commercial operations team, you will implement a strategy that delivers significant incremental growth. You will take full accountability for the successful delivery of sales targets; reaching and building new audiences, whilst ensuring that Dovecot’s brand values are maintained and strengthened. You will be responsible and accountable for the management of the Dovecot commercial operations team, ensuring that agreed levels of cost of sales and staffing, and agreed profit margins are met. The post holder is also responsible for supporting the Head of Finance & Resources to bring the buildings, technical and managerial infrastructure of Dovecot to the highest standards.

The person appointed to this post will be required to work flexibly. Dovecot operates over a seven-day week and is open to the public Monday until Saturday from 10am. On Sunday, except during the Festival period, Dovecot is closed to the public but available for events, meetings, courses and other activities. It is envisaged the post holder will work Monday until Friday including at least one weekend each month as duty manager but the demands of the Dovecot diary will require flexibility to ensure business needs are met, including working evenings and bank holidays.

The post holder will manage the commercial and visitor operations, events and hospitality, sales and marketing, and security aspects within the following service areas:

• Front of house – staffing, visitor experience, tills, exhibition ticketing, cashing up
• Retail and merchandising – staffing, epos, cashing up, e-commerce, product and digital apps
• Venue hire – staffing, bookings, business development, catering and hospitality
• Courses, workshops, talks, events and other commercial experiences – planning, bookings, catering and hospitality
• On-site catering; contract catering for the café and events
• Dovecot Foyer
• Website and social media
• Co-ordinate the Dovecot diary and timetable
• Exhibition marketing and public relations
• Marketing and communication of all aspects of Dovecot

This is an exciting time to join Dovecot’s management team as we develop our corporate plan, expand our public offer and establish new revenue streams to support the Tapestry Studio.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our equal opportunities monitoring process we will email all applicants an equal opportunities form to complete and return.

If you are interested to work with us, please contact recruitment@dovecotstudios.com, to request more details.