Operations

The role:

To develop, implement and deliver the interpretation plan for the Royal Zoological Society of Scotland (RZSS); informing best practice and innovation in interpretation techniques to support engagement with our animals, zoos and messaging to increase nature connectivity across RZSS.

Support onsite messaging and further engagement projects for teams across RZSS in delivery of their objectives in fulfilment of the strategic direction of the charity.

Some of the things you’ll do:

Support in the development and delivery of the interpretation strategy and annual interpretation plan to meet agreed projects and targets
Lead on interpretation projects and developments across RZSS
Develop, design, deliver and maintain high quality, creative interpretation across RZSS including the development and delivery of creative interpretation projects.
Ensure that RZSS are meeting or leading best practice in interpretation practices
Develop, deliver and artwork illustrative storytelling through strong creative graphic design principles.
Coordinate the full design and delivery process including art working for the correct print and install method, using the right materials and delivery method for the interpretation and ensure that installation is correct for the pieces.
Front line responsibility for Health and Safety during installation with internal and external contractors
Ensure the heather and safety of interpretation and interactives for public use
Demonstrate commitment to continuous personal development to ensure knowledge and skills are up to date and best practice is followed

What we’re looking for:

Educated to a degree level in a relevant subject of extensive practice experience in a similar field
Excellent understanding and knowledge of communicating with diverse audiences
Excellent working knowledge of the Microsoft Suite (Excel and Word)
Creative copywriting and proofreading, with the ability to tailor often complex messages to a wide range of audiences
Proficient in use of Adobe Photoshop/Illustrator/In Design or equivalent tools for design from conception to art working for a range of fabrication
Managing a busy workload, handling multiple requests at the same time and working independently, without supervision, to deliver results
What you’ll get in return:

Starting salary between £31,531- £32,413 (offer based on experience) with future salary progression up to £36,250 per annum

37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Newbattle Abbey College is situated in Dalkeith, Midlothian. The college is set in 125 acres of beautiful parkland and ancient woodland. Our historic 16th century building and peaceful surroundings make Newbattle a unique place to learn and to plan for the future.

We are looking for an Estates and Facilities Assistant to join the college. The successful post holder would be responsible for the daily operational and maintenance duties in support of the college buildings, grounds, and business park.

We are looking for individual with:

• Experience in building services industry

• Experience of working in building industry

• Some knowledge/competency in electrical work, central heating systems, DIY skills

• High level of maintenance and repair skills

• Knowledge of Health & Safety Skills and Ability

• Excellent communication skills

• Ability to use own initiative and priorities workload to meet deadlines

• Excellent interpersonal skills

• A high level of adaptability to be able to cover unsociable hours including weekends, split shifts,early mornings, and evenings

To apply, visit www.nac.ac.uk/work-for-us for more information.

Closing Date: Monday 18 March, Midday

The role

To ensure safe electrical installations and undertake designated activities, related to your trade, for the maintenance and refurbishment of all buildings, facilities and infrastructure owned by the RZSS; to ensure that all areas of the site are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of RZSS’ mission and vision.

Some of the things you’ll do:

* Working with direction from the Senior Operative, take the day to day lead to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget and recommend cost-effective opportunities to minimise the impact of its operations on the environment. Pro-actively inspect electrical installations and equipment to ensure standards are being maintained and is safe to use
* To attend design team meetings with designers and other customers to give expert advise on infrastructure and facilities
* To supervise sub-contractors of your own trade and ensure that they complete works to a suitable standard. Assist in arranging access for these sub-contractors and highlight any unsafe practices to senior management.
* To be the responsible person for all electrical installations ensuring their day to day safety for staff and visitors.
* Undertake all forms of Electrical works, e.g. new installations (heaters/hand dryer/large scale lighting) electrical fault finding and testing and partial re-wiring and be able to take the lead on an projects requiring electrical works including measuring up for materials and planning the works with minimal supervision.
* Ensure all electrical plant, equipment, is inspected, maintained and documentation kept to meet relevant legislation and best practice standards at all times.
* Maintain a consolidated stock list of all materials, and order supplies required for the daily operation of your activity according to the formal procedures set down by RZSS, maximising value for money.
* Maintain all relevant record systems, inspections and testing in line with legislation for park and building and infrastructure.
* Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

What we’re looking for:

* Relevant City and Guilds certification or S/NVQ Level 3.
* 18 Edition test and inspection.
* PASMA scaffolding certificate.
* Up-to-date knowledge and understanding of basic building related H&S legislation.
* Working knowledge of the risk assessment processes.
* Understanding of basic principles of structural design, relevant to your trade, and ability to work to design drawings.
* Experienced in maintaining high voltage systems.
* Working to the parameters of CDM, building and H&S regulations.

What you’ll get in return

* Starting salary between £26,610 – £27,354 (offer based on experience) with future salary progression up to £30,592 per annum
* 37.5hr working week
* 34 days annual leave (pro rata)
* Discount in both retail/catering
* Access to a healthcare plan
* Employer contributory pension scheme
* You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Interview Date: Friday, 29 March 2024

Please see the role profile for further information on what the role involves and essential/ desirable criteria

As Operations Manager you will be responsible for all operational aspects of the property and play an active role in the ongoing development of conservation management plans. You will be responsible for the annual business and operating plans for the property and will work closely with cross functional teams to ensure successful implementation. You will be part of a regional team and will manage business development and marketing for your property to maximise income generation and will be responsible for the financial management of the property with the support of the regional Business Manager. You will take part in the strategic development of the Trust through participation in national initiatives, projects and working group activities.
The National Trust for Scotland prides itself in visitor service excellence, therefore, the Operations Manager will have a passion for customer service and visitor experience to ensure staff and volunteers exhibit high levels of service for our visitors. This extends to all areas of Brodick Castle, Gardens and & Country Park. You will be responsible for the health and safety of the site where the health and safety of staff, volunteers, contractors and visitors is a top priority. You will also be responsible for building positive relationships with the community, tourism, culture and heritage bodies and stakeholders.
With people management being a key focus, the Operations Manager will have a proven track record in people management and will coach, mentor, and support their team to deliver key objectives and grow performance. You will lead and inspire staff and volunteers through periods of change and contribute to a positive and supportive culture.

Warehouse: General Warehouse Operator
Location: The Glenturret Distillery – Crieff
Hours: 40 hours per week – 5 days out of 7 (mainly Monday to Friday with occasional weekend working)
Contract type: Permanent/Full time

This role involves working in a busy distillery bonded warehouse carrying out duties related to bulk stock. You will be expected to work closely with the Warehouse Supervisor, Whisky Maker, the Bulk Stock Manager and the Distillery Production team, to ensure all work is carried out in a safe, professional and timely manner.

Due to the nature of this role, a high level of flexibility is required.

About You:

The successful candidate should have previous work experience in a similar role in Production/ Warehousing, the ability to work as part of a team, as well as the capability and confidence to work on your own as required.

A level of experience for this role is essential, although further training will be provided. You will be required to adhere to HMRC, H & S, food safety and environmental compliance, also working within Glenturret’s procedures and work instructions.
You should possess strong communication skills, be well organised, resourceful and self-motivated.
A valid UK driver’s licence is essential.

What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique, The Glenturret Café, and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

A full job description is available on request.

Closing date for applications is Sunday 3rd March 2024.

There are two full time steward positions available at Historic Environment Scotland’s Doune Castle. One is permanent, the other a fixed term post (April-October inclusive with the possibility of extension for another 5 or 6 months). The likely start date for these roles is March 2024 (subject to pre-employment checks).

Are you looking for a flexible, fun and unique role? You’ll get an exceptional view into Scotland’s rich history and gain valuable experience in the tourism industry, helping to bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Doune Castle during the season.

This role is based at Central Mid District’s flagship site therefore the successful candidate will make a meaningful contribution to Scotland’s tourism industry and local economy by encouraging visits beyond the typical tourism destinations to the rural areas.

Doune Castle attracts visitors who are interested in its film/TV heritage (principally Outlander, Monty Python and the Holy Grail, Outlaw King and Game of Thrones), as well as its history. Doune Castle team of around 20 stewards may witness unusual behaviour, such as visitors ‘cantering’ around the courtyard to the clatter of coconuts.

Reporting to the Monument and Relief Manager, the team sits within the Mid District of Central Regions Visitor and Community (V&C) Team. The district is comprised of twenty-six monuments, of which ten are staffed (including Doune Castle). Other staffed properties within the District include Castle Campbell, Dunblane Cathedral, Elcho Castle, Huntingtower Castle, Inchmahome Priory, Lochleven Castle, Meigle Sculptured Stone Museum, Stanley Mills and St Serfs Church.

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Thank you for your interest in the post of Labourer with Historic Environment Scotland based at St Ann’s Maltings Depot. This is a permanent and pensionable appointment.

You will be directly involved with the conservation, maintenance and presentation of Holyrood Palace, Holyrood Parks and other historic monuments in the region.

About Us

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities, and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a full range of activities from boating, paddling, walking, and wheeling to living and playing and improving what the canals have to offer to our visitors and communities.  We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener, and more resilient Scotland.

As an employer we offer a unique opportunity to be part of our team, help us realise our vision and contribute toward protecting our heritage and ensuring our canals flourish now, and in the future. 

About the Role

We are currently looking for a Multi Skilled Engineer to join our team based on the Crinan Canal.  The role covers the length of the Crinan Canal and is offered on a permanent basis, working Monday – Thursday, 8:30am-4:30pm and 8:30-4:00pm Friday.  

Applicants must have served a recognised Electrical apprenticeship, HND, NVQ level IV or other relevant qualification, along with practical experience working within the discipline.

Using technical expertise, you will undertake planned maintenance, breakdown response, fault investigation, repair and improvement works to a variety of equipment, installations, and assets throughout the canal network, both land and water based. 

About the Reward

This role attracts a progressive salary starting at £37,530 per annum, plus 11.25% flexibility and £850 outdoor working allowances. A generous annual leave entitlement of 28 days rising to 30 after 5 years plus public holidays, along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

About You

Flexibility and initiative are key as responding to emergency breakdowns is part of the role. The post requires frequent outdoor work, in all weather conditions, working both as part of a multi-disciplinary team, as well as without immediate supervision. You will also be required to participate in an out of hours stand-by system, which attracts additional allowances.

Qualifications/Skills/Experience:

Recognised Electrical Apprenticeship, HND, NVQ Level IV or equivalent in Electrical engineering, along with practical experience working within the discipline.
NEBOSH National General Certificate Occupational Health & Safety.
C&G Wiring Regulations, C&G Inspection and Test, current edition.
Experience working with multitude of the following: Rotating machinery, valves, Electrohydraulic systems, Various Instrumentation, Hydraulic power units, Fluid Pumps.
Previous experience of managing a team. Competent to supervise people who operate and maintain plant/tools and equipment.
Ability to work with technical drawings.
Fault diagnosis.
Full UK Driving Licence.
Good Communication Skills.
Strong Health & Safety Awareness
Computer literate with experience of using MS Office Packages.
Day to day tasks:

Working within your skill set, experience, knowledge, training, and ability deliver the agreed planned preventative maintenance schedule, installations, planned inspections, effective fault diagnosis and repair.
Produce recommendations following inspection and fault investigations, undertaking project design and leadership as appropriate.
Provide business administration support to ensure accurate documentation and recording of all maintenance activities and duties using asset management software.
Lead by example, encourage the team to take responsibility for safety of colleagues, themselves, and customers. Comply with SC Health & Safety policy and defined standards. Undertake risk assessments, report incidents, accidents and near misses. Ensure safe use of appropriate equipment, prepare Risk Assessments and Method Statements ensuring contents are understood and acted upon through appropriate record keeping system.
Working outside to deliver the agreed multi-disciplined works programme, maintaining SC owned M&E plant and equipment across the business unit, working on time and within budget using appropriate resources. Ensure all tasks are completed in accordance with defined standards including legal or statutory requirements. Comply with safety, customer service standards, environment and heritage standards and SCs procedures and policies.
Be Senior Authorised Person (SAP) for your area, verify and carryout risk assessments/method statements, operate Permit to Work and Isolation Method Statement safe systems of work. Assess competency of Authorised Persons (AP) and Instructed Persons (IP). Delegate work to Authorised and Instructed Persons and contractors of appropriate levels of competency under their control. Supervise and control such work to ensure safety procedures are followed.
Retain adequate levels of resources for the multi-disciplined staff e.g. PPE, tools and equipment and where necessary ensure purchase of new resources through Business Support. Take account of the efficiency and sustainability value of existing and new materials.
Provide support to other SC teams in managing operational buildings and associated M&E equipment to required standards.
Responsible for line management and motivation of a team with mixed skill sets. To include recruitment and selection, performance and development reviews, training and development planning, absence management, resolution of employment issues, expenses and overtime management, time sheets, leading team talks and ensuring effective communication of relevant business issues.
When required, participate in the standby rota in order to support delivery of customer service to defined standards, including monitoring of PLC/ SCADA/ Telemetry sites and reaction to emergency situations.
Operational waterway issues can emerge at any time of the day or night, weekday, weekend or bank holiday. The working hours of an Multi Skilled Engineer must be flexible to take account of such emergent issues, including working reasonable overtime as necessary.
Take technical responsibility and control of the works programme and the allocated team members for the multi-disciplined and mixed skill set team activities. Ensure that the team completes planned works efficiently and safely.
Ensure that rota cover is provided, and response is available to meet needs of the organisation.
Comply with SC Health & Safety policy and Safety Standards. Carryout risk assessments, method statements, toolbox talks and safety meetings with the team. Complete, review and action incident, accident and near miss reports.