As Operations Manager you will be responsible for all operational aspects of the property and play an active role in the ongoing development of conservation management plans. You will be responsible for the annual business and operating plans for the property and will work closely with cross functional teams to ensure successful implementation. You will be part of a regional team and will manage business development and marketing for your property to maximise income generation and will be responsible for the financial management of the property with the support of the regional Business Manager. You will take part in the strategic development of the Trust through participation in national initiatives, projects and working group activities.
The National Trust for Scotland prides itself in visitor service excellence, therefore, the Operations Manager will have a passion for customer service and visitor experience to ensure staff and volunteers exhibit high levels of service for our visitors. This extends to all areas of Brodick Castle, Gardens and & Country Park. You will be responsible for the health and safety of the site where the health and safety of staff, volunteers, contractors and visitors is a top priority. You will also be responsible for building positive relationships with the community, tourism, culture and heritage bodies and stakeholders.
With people management being a key focus, the Operations Manager will have a proven track record in people management and will coach, mentor, and support their team to deliver key objectives and grow performance. You will lead and inspire staff and volunteers through periods of change and contribute to a positive and supportive culture.
Operations
Warehouse: General Warehouse Operator
Location: The Glenturret Distillery – Crieff
Hours: 40 hours per week – 5 days out of 7 (mainly Monday to Friday with occasional weekend working)
Contract type: Permanent/Full time
This role involves working in a busy distillery bonded warehouse carrying out duties related to bulk stock. You will be expected to work closely with the Warehouse Supervisor, Whisky Maker, the Bulk Stock Manager and the Distillery Production team, to ensure all work is carried out in a safe, professional and timely manner.
Due to the nature of this role, a high level of flexibility is required.
About You:
The successful candidate should have previous work experience in a similar role in Production/ Warehousing, the ability to work as part of a team, as well as the capability and confidence to work on your own as required.
A level of experience for this role is essential, although further training will be provided. You will be required to adhere to HMRC, H & S, food safety and environmental compliance, also working within Glenturret’s procedures and work instructions.
You should possess strong communication skills, be well organised, resourceful and self-motivated.
A valid UK driver’s licence is essential.
What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique, The Glenturret Café, and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)
To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.
A full job description is available on request.
Closing date for applications is Sunday 3rd March 2024.
There are two full time steward positions available at Historic Environment Scotland’s Doune Castle. One is permanent, the other a fixed term post (April-October inclusive with the possibility of extension for another 5 or 6 months). The likely start date for these roles is March 2024 (subject to pre-employment checks).
Are you looking for a flexible, fun and unique role? You’ll get an exceptional view into Scotland’s rich history and gain valuable experience in the tourism industry, helping to bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Doune Castle during the season.
This role is based at Central Mid District’s flagship site therefore the successful candidate will make a meaningful contribution to Scotland’s tourism industry and local economy by encouraging visits beyond the typical tourism destinations to the rural areas.
Doune Castle attracts visitors who are interested in its film/TV heritage (principally Outlander, Monty Python and the Holy Grail, Outlaw King and Game of Thrones), as well as its history. Doune Castle team of around 20 stewards may witness unusual behaviour, such as visitors ‘cantering’ around the courtyard to the clatter of coconuts.
Reporting to the Monument and Relief Manager, the team sits within the Mid District of Central Regions Visitor and Community (V&C) Team. The district is comprised of twenty-six monuments, of which ten are staffed (including Doune Castle). Other staffed properties within the District include Castle Campbell, Dunblane Cathedral, Elcho Castle, Huntingtower Castle, Inchmahome Priory, Lochleven Castle, Meigle Sculptured Stone Museum, Stanley Mills and St Serfs Church.
– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes
Thank you for your interest in the post of Labourer with Historic Environment Scotland based at St Ann’s Maltings Depot. This is a permanent and pensionable appointment.
You will be directly involved with the conservation, maintenance and presentation of Holyrood Palace, Holyrood Parks and other historic monuments in the region.
About Us
Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities, and contribute to Scotland’s resilience in tackling climate change.
Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a full range of activities from boating, paddling, walking, and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener, and more resilient Scotland.
As an employer we offer a unique opportunity to be part of our team, help us realise our vision and contribute toward protecting our heritage and ensuring our canals flourish now, and in the future.
About the Role
We are currently looking for a Multi Skilled Engineer to join our team based on the Crinan Canal. The role covers the length of the Crinan Canal and is offered on a permanent basis, working Monday – Thursday, 8:30am-4:30pm and 8:30-4:00pm Friday.
Applicants must have served a recognised Electrical apprenticeship, HND, NVQ level IV or other relevant qualification, along with practical experience working within the discipline.
Using technical expertise, you will undertake planned maintenance, breakdown response, fault investigation, repair and improvement works to a variety of equipment, installations, and assets throughout the canal network, both land and water based.
About the Reward
This role attracts a progressive salary starting at £37,530 per annum, plus 11.25% flexibility and £850 outdoor working allowances. A generous annual leave entitlement of 28 days rising to 30 after 5 years plus public holidays, along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.
About You
Flexibility and initiative are key as responding to emergency breakdowns is part of the role. The post requires frequent outdoor work, in all weather conditions, working both as part of a multi-disciplinary team, as well as without immediate supervision. You will also be required to participate in an out of hours stand-by system, which attracts additional allowances.
Qualifications/Skills/Experience:
Recognised Electrical Apprenticeship, HND, NVQ Level IV or equivalent in Electrical engineering, along with practical experience working within the discipline.
NEBOSH National General Certificate Occupational Health & Safety.
C&G Wiring Regulations, C&G Inspection and Test, current edition.
Experience working with multitude of the following: Rotating machinery, valves, Electrohydraulic systems, Various Instrumentation, Hydraulic power units, Fluid Pumps.
Previous experience of managing a team. Competent to supervise people who operate and maintain plant/tools and equipment.
Ability to work with technical drawings.
Fault diagnosis.
Full UK Driving Licence.
Good Communication Skills.
Strong Health & Safety Awareness
Computer literate with experience of using MS Office Packages.
Day to day tasks:
Working within your skill set, experience, knowledge, training, and ability deliver the agreed planned preventative maintenance schedule, installations, planned inspections, effective fault diagnosis and repair.
Produce recommendations following inspection and fault investigations, undertaking project design and leadership as appropriate.
Provide business administration support to ensure accurate documentation and recording of all maintenance activities and duties using asset management software.
Lead by example, encourage the team to take responsibility for safety of colleagues, themselves, and customers. Comply with SC Health & Safety policy and defined standards. Undertake risk assessments, report incidents, accidents and near misses. Ensure safe use of appropriate equipment, prepare Risk Assessments and Method Statements ensuring contents are understood and acted upon through appropriate record keeping system.
Working outside to deliver the agreed multi-disciplined works programme, maintaining SC owned M&E plant and equipment across the business unit, working on time and within budget using appropriate resources. Ensure all tasks are completed in accordance with defined standards including legal or statutory requirements. Comply with safety, customer service standards, environment and heritage standards and SCs procedures and policies.
Be Senior Authorised Person (SAP) for your area, verify and carryout risk assessments/method statements, operate Permit to Work and Isolation Method Statement safe systems of work. Assess competency of Authorised Persons (AP) and Instructed Persons (IP). Delegate work to Authorised and Instructed Persons and contractors of appropriate levels of competency under their control. Supervise and control such work to ensure safety procedures are followed.
Retain adequate levels of resources for the multi-disciplined staff e.g. PPE, tools and equipment and where necessary ensure purchase of new resources through Business Support. Take account of the efficiency and sustainability value of existing and new materials.
Provide support to other SC teams in managing operational buildings and associated M&E equipment to required standards.
Responsible for line management and motivation of a team with mixed skill sets. To include recruitment and selection, performance and development reviews, training and development planning, absence management, resolution of employment issues, expenses and overtime management, time sheets, leading team talks and ensuring effective communication of relevant business issues.
When required, participate in the standby rota in order to support delivery of customer service to defined standards, including monitoring of PLC/ SCADA/ Telemetry sites and reaction to emergency situations.
Operational waterway issues can emerge at any time of the day or night, weekday, weekend or bank holiday. The working hours of an Multi Skilled Engineer must be flexible to take account of such emergent issues, including working reasonable overtime as necessary.
Take technical responsibility and control of the works programme and the allocated team members for the multi-disciplined and mixed skill set team activities. Ensure that the team completes planned works efficiently and safely.
Ensure that rota cover is provided, and response is available to meet needs of the organisation.
Comply with SC Health & Safety policy and Safety Standards. Carryout risk assessments, method statements, toolbox talks and safety meetings with the team. Complete, review and action incident, accident and near miss reports.
Contract Type: Permanent
Grade: FC04
Salary: £23,633 – £25,829 per annum
Hours: 25.5 hours per week
Location: Carnegie Hall, Dunfermline
Job Reference: ON000480
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity for someone to join our Facilities Management team as Venue Warden based at Carnegie Hall.
As Venue Warden, you will be responsible for a diverse range of tasks related to the operation and maintenance of our buildings and surrounding grounds. Duties will include undertaking minor maintenance and repairs, monitoring and addressing health and safety issues, conducting compliance checks ensuring documentation is correctly recorded and monitoring and operating security systems. You’ll also support the team in delivery of events and general customer care duties.
Your days and hours of working will flex to meet the business needs of a working theatre, so this will include weekend and evening work. Supporting our other venues (including Dunfermline Carnegie Libraries & Galleries) within your role as Venue Warden will also be required.
You can view the full job description on our current vacancies page on our website.
About You
You’ll have experience in a similar role, ideally with previous knowledge of health and safety practices and building compliance. You’ll possess good IT and numeric skills as well as practical DIY and manual handling skills. You will be a team player who will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude.
How to Apply
Please read the full job specification and if you would like to find out more information about this role before applying, please contact Tony Stevens for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and an equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
The closing date for applications is noon on Thursday 7 March 2024.
Interviews are anticipated to take place week commencing 11 March 2024.
Contract Type: Permanent
Salary: £22,525 – £23,633 per annum (pro rata)
Grade: FC03
Hours: 25 Hours Per Week
Locations: Lochgelly Centre
Job Reference: ON000478
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity to join our Facilities Management team as a Facilities Assistant at Lochgelly Centre.
You will be part of the facilities management team undertaking duties relating to the operation of buildings and surrounds grounds, setting up rooms for meetings and events, ensuring all working and public areas are kept safe and providing direct customer engagement and support.
The usual working pattern is 25 hours per week Monday to Friday. On occasion your days and hours of working will flex to meet the business needs and this will include weekend and evening working.
The full job description can be found on our current vacancies page on our website.
About You
You’ll have previous experience in a similar role and knowledge to ensure the safety of customers within the building. You will be a team player who will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude. You’ll take pride in maintaining the appearance of the environment and provide a professional and courteous service to visitors. An awareness of compliance and health and safety issues would be desirable and you will have an understanding of IT systems.
How to Apply
If you would like to find out more information about this role before applying, you can contact Debbie Kelly, Venue Manager for Lochgelly Centre for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and return this along with a completed equal opportunities form to HR.FCT@onfife.com. The application pack can be downloaded from our current vacancies page on our website.
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
The closing date for applications is 5pm on Thursday 29 February 2024.
Interviews are proposed to take place on Thursday 14 March 2024.
An exciting opportunity has arisen to join Museums & Galleries Edinburgh as Collections Care Officer. The post-holder of this key role has responsibility for preventative conservation across all our museum and gallery venues and our varied collections, a number of which are Recognised as being of National Significance. The role includes practical conservation as well as working alongside curatorial and technical colleagues, advising and assisting with objects on permanent display as well as those on temporary loan.
The post-holder will be based at the Museums Collection Centre, the primary storage facility for the reserve collections, and will be responsible for managing its operation. Providing specialist advice on the care and maintenance of the city’s monument estate is an important component of the post, as is coordinating a service wide programme of housekeeping, training and responding to stakeholder and public enquiries.
Purpose of Job
To ensure the preventative conservation of Museums & Galleries Edinburgh collections which include Recognised Collections of National Significance of c.200,000 objects, on display and in store; and to monitor the physical condition of objects on loan to the service. Assist with the care and maintenance of the City’s c.200 monuments.
MAJOR TASKS
In liaison with curators ensure that the methods of displaying, loaning and storing objects in the collections meet National Accreditation Standards.
Manage the operation of the Museum Collections Centre, the primary storage facility for the reserve collections.
Undertake guided tours for visitors of the Museum Collections Centre.
Undertake a programme of inspections of the City’s history, art and archaeology collections and make recommendations for their care and preventative conservation to the Museums Management Team and relevant curators.
Undertake, or make recommendations to commission conservation work on the collections.
Coordinate an annual programme of housekeeping across all museum venues.
Contribute to the development and maintenance of emergency plans for the rescue and recovery of museum collections in the event of an incident such as fire, flood, and infestation.
Provide assistance on the care and maintenance of the city’s monuments estate and advise on requests for new commemorative structures.
Give talks/lectures to professional bodies and local organisations.
Monitor the physical condition of objects on loan to the service.
Prepare Condition Reports for outgoing and incoming loans.
Monitor the maintenance of appropriate environmental conditions for all museum and gallery venues.
We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Your role of Retail Assistant will be a seasonal position up until September 2024. The likely start date for this role is in April 2024.
Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world through proactive selling of retail products. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Edinburgh Castle during the season
You will be responsible for delivering the highest standard of visitor experience across all areas of Edinburgh Castle, working in one of the three retail gift shops. By engaging with visitors you will proactively sell a wide range of retail products focusing on a strong message of ‘Made in Scotland’.
Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’
Thanks for your interest in this opportunity with Ian Macleod Distillers. We own some exquisite brands such as Glengoyne, Tamdhu and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!
Our opportunity…
Glengoyne…
Since 1833, we have been making our wonderful malt whisky… We have a multi award winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make all of the magic happen!
We currently have an opportunity for an experienced, hardworking and reliable individual to join the Glengoyne family in the role of Housekeeper. As part of our small team of Housekeepers, you will be responsible for ensuring Glengoyne is maintained to the highest standards, providing our visitors with an all-round world class experience!
So… if you are passionate about cleanliness, presentation and maintaining high standards then this could be the role for you! We’re looking for someone who is efficient, can use their own initiative, has a positive work attitude and displays strong attention to detail. In addition, a warm and friendly personality will fit in well amongst the team. The day to day activities will include full cleaning of the visitor centre and staff office areas which will ensure the Distillery is in perfect condition ready for the arrival of our visitors.
This role will be offered on an annualised hours basis. In practical terms it is anticipated the role will be based on an average of c.12 hours per week. Expected working hours would be 6.30am to 12.30pm on a Tuesday and Thursday with occasional additional cover required in the instance of colleague holidays and absence.
As working shifts will be dependent on the needs of the business, hours may fluctuate in line with consumer demand, so we are therefore looking for individuals who are flexible in their approach. Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and as a result of the hours required and the flexibility needed, it is anticipated that applicants need to live within commuting distance to the Distillery and ideally with their own transport given the remote location and the hours to be worked. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!
Proudly supporting the #OpenToWork movement.
Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.
***no agency contact***
Fixed term contract (18-month), annualised hours (Part time 16 hours; 2 days per week: Friday & Saturday)
Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Leader in a part time capacity.
As part of a team of 4 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3rd party sites to ensure an environment that is engaging, secure and provides an excellent visitor experience. You will champion visitor engagement and ensure all visitors have an enjoyable, safe, and inspiring experience. You will be a key holder and perform Duty Manager functions, on a rota basis.
As Visitor Experience Leader, you will be responsible for planning and organising work, dealing with visitor enquiries, problem solving, inducting new staff into the organisation, banking, carrying out first aid and procurement and managing the operational team on a daily basis.
You will lead by example and be responsible for providing training, coaching, and mentoring to support team growth where required.
You will be an advocate for Inclusion & Diversity, supporting the development of DSC culture of inclusion for our team and visitors.
We are looking for someone with the relevant knowledge and operational experience, with a proven track record of successfully leading and inspiring a team and who wants to work in a fast-paced environment and make a difference to society by supporting the work we do at Dundee Science Centre.
You will have the required qualification or relevant experience, excellent communication, and organisation skills and more importantly be a people person with a positive attitude.
You will work flexibly within the Dundee Science Centre team, flexible working will be considered, and weekend and evening work will be required.
For further information please view the detailed job description on our website:
https://www.dundeesciencecentre.org.uk/jobs
To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role.
Applications to be submitted by 4pm on Thursday 22nd February 2024 with interviews taking place on Thursday 28th February 2024; no alternative dates are available.
Contract Type: Perm
Grade: FC04
Salary: £23,633 – £25,829 (pro rata)
Hours: Average 25.2 hours per week
Location: Bankhead Depot, Glenrothes
Job Reference: ON000477
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We are looking to appoint a versatile individual to join our team working at Bankhead Depot, Glenrothes. The team member will work between our Home Delivery Service and Mobile Libraries, covering all aspects of their operations. This will include working as a library assistant in both the office and mobile libraries and as a driver of the mobile library and home delivery vehicles.
This role involves working alone, or as part of a small team serving our customers throughout Fife.
Normal hours are 8.48 to 5pm Mondays to Wednesdays and every second Thursday from 8.48 to 5pm. Additionally, we would require the successful candidate to be able to work a full 36 hour week to cover absences when necessary.
You can view the full job spec on our current vacancies page on our website.
About You
This is an ideal opportunity for someone who has a flexible approach to their work and can adapt to new working environments.
A background or keen interest in libraries is essential as is knowledge and confidence in using ICT systems including Microsoft applications and library management systems.
The role involves driving a small delivery van and a large (7.2 tonne) mobile library vehicle. A full, clean current driving licence with C1 entitlement is therefore essential as is a current driver CPC qualification or willingness to work toward this.
A good level of local and general knowledge is essential, together with a keen interest in books for adults and children.
As you will be the face of OnFife on a day-to-day basis, a helpful and approachable manner, excellent communication skills, a flexible attitude and a customer-focused approach are essential.
How to Apply
If you would like to find out more information about this role before applying, please contact Jim Anderson, Fleet Officer for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com.
The closing date for applications is 9am on Thursday 22 February 2024.
Interviews will take place on Tuesday 5 March 2024 at Bankhead Depot, Glenrothes.
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.