Operations

Development Manager | Fixed Term | Full time | 37 hours

Salary: £46,020 – £51,663 (Pro rata)
Hours: 37 hours per week | Monday – Friday
Location: National Museum of Scotland, Edinburgh

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our Development team.

Please note this is a fixed term post covering maternity leave for 10-12 months.

Benefits of joining us as our Development Manager will include:

Annually alongside your salary of £46,020 – £51,663, the National Museums of Scotland contributes £13,331 – £14,966+ towards you being a member of the Civil Service Pension Scheme.  (Pro rata)
A generous annual leave of 28.5 days – rising to 33.5 after 5 years. Plus 8 paid days public holidays (Pro rata)
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave.
Access to all the above and more from day one of employment.

About the Development Manager role:

The Development Manager role at National Museums Scotland works to build relationships with philanthropists, grant-giving trusts and foundations, and the corporate sector, securing income for an interesting and diverse portfolio of priority projects and programmes. Examples include securing support for special exhibitions, conservation, research, learning and engagement programmes, and landmark acquisitions.

As a Development Manager at National Museums Scotland you will:

Develop and implement strategies for fundraising to increase income from philanthropy, grants and partnerships in the UK and the US and write compelling cases for support
Lead on major gift fundraising approaches to donors, grant-giving trusts and foundations, and corporate partners, to secure income and achieve financial targets for revenue programmes and strategic projects, in collaboration with the other Development Managers
Make and manage applications and deliverables for grants from lottery distributors
Work with internal teams to develop fundable projects that will support National Museums Scotland to advance our strategic aims.

Skills and experience we’re looking for in our Development Manager:

Extensive knowledge of fundraising theory and practice, including cultivation, solicitation and stewardship, across a range of income sources including individual donors, charitable trusts, corporate partnerships and lottery and other grants
Project management skills to prioritise and manage fundraising activities
Experience of developing and delivering successful fundraising strategies
Excellent interpersonal skills and negotiation skills, ability to speak to senior donors and colleagues at a peer to peer level.

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
1. Provide advice and guidance on the implementation of formal learning (schools) programmes.
2. Lead planning sessions with properties to advise on the internal and external operational resources required to help deliver formal learning programmes successfully.
3. Undertake effective project management including identifying, managing and controlling risks via the Trust-wide project management framework, escalating risks as required.
4. Assist with the development, delivery, monitoring and reporting of projects at properties such as Timesliders.
5. Develop and deliver products that extend our formal learning activity working collaboratively with property staff, including digital resources, advertising materials, activity packs, and other guidance and templates as required.
6. Co-ordinate and develop the Formal Learning Network; including arranging and hosting meetings/training sessions, writing regular newsletters/communications, managing the Sharepoint Resources Hub, and promoting the Network across the wider Trust.
7. Support the development and delivery of Regional Learning Plans, for example providing data about local school audiences, ensuring property staff have relevant documentation, and maintaining records of activity and key contacts across the organisation.
8. Work with external partners and stakeholders, building on existing professional networks to keep us abreast of current thinking in formal learning.
9. Record, monitor, and report on formal learning activity and provision across the Trust in relation to the corporate Strategy and KPIs.
10. Carry-out any essential administrative tasks as required; e.g. procurement of suppliers, contributing to monthly reports, arranging monthly team meetings, etc.
The current duties of this job will require a criminal records (Basic/Non-Updated Disclosure Scotland) check to be carried out.

We are looking for an individual who is passionate about sustainability and has experience of developing an organisational net zero plan to join us. The postholder will help support us on our journey of being more sustainable across all our charitable activities and our tourism offer. The postholder will also support the development and implementation of our facilities asset and maintenance plan.

This is a fixed term 18 month position (with possibility of extension).

The full role profile can be downloaded below.

To apply please send a covering letter and a tailored CV that demonstrates how your skills and experience relate to the key activities and skills outlined in the role profile to info@seabird.org by 5pm on the 11th April 2024.

Recruitment to this post is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are able to work towards a resilient future: for people, nature and our charity.

We are currently recruiting for an Estates & Facilities Assistant to join the team at Newbattle Abbey College.

The successful post holder will be responsible for assisting with the daily operational and maintenance duties in support of the college buildings, grounds, and business park.

For an informal conversation regarding the role, please contact George Currie, Estates and Facilities Manager (GeorgeCurrie@nac.ac.uk)

The role
To undertake the daily operational and maintenance duties in support of the
college buildings, grounds, and business park.

Task/duties of the role
1. Undertake routine checks and maintenance of the College heating and hot
water facility, Monitoring and managing the boilers setting via the Business
Management System (BMS).

2. To liaise with specialist contractors and report/action any faults found to
Estates & Facilities Manager.

3. Ensure all areas are setup and maintained daily, and as required. To set up
corporate areas as noted in the bookings diary.

4. To assist with setting up college ICT equipment when required.

5. To monitor and assist with maintaining the decoration and building fabric of
the College.

6. In consultation with the Estates & Facilities Manager liaise with contractors
and their representatives to ensure that health and safety standards are
addressed.

7. Liaise with and support the student body, and all staff with regards to the
operation and maintenance of the college buildings and services.

8. Represent the best interests of the College in internal and external meetings
as required.

9. As Deputy Fire Warden undertake and record weekly system test on the fire
detection system. Check all fire escape routes and for any tampering/faults
with fire safety equipment/alarms. Assist the Estates & Facilities Manager with
periodic fire evacuation drills.

10.Undertake out of hours duties on an established standby rota basis

11.Ensure that all access roads, paths, and perimeter fences are maintained and
kept in a good state of repair.

12.Maintain all College plant, equipment, and furnishings.

13. Oversee external contractors as directed by the Estates & Facilities Manager

14.Liaise with prospective Business Park tenants and monitor tenant lease
compliance and secure monthly meter readings from each unit.

15.Investigate issues reported by tenants and ensure, in conjunction with the
Estates & Facilities Manager, that they are dealt with in a timely and
professional manner.

16.Report to the Estates & Facilities Manager any maintenance and/or estates
issues relating to the college buildings, grounds and/business park.

17.To undertake any other appropriate duties as directed by the Estates &
Facilities Manager.

What we’re looking for:

• Experience in building services industry

• Experience of working in building
industry

• Some knowledge/competency in electrical work, central heating systems, DIY skills

• High level of maintenance and repair skills

• Excellent communication skills

• Ability to use own initiative and priorities workload to meet deadlines

• Excellent interpersonal skills

• A high level of adaptability to be able to cover unsociable hours including weekends, split shifts, early mornings, and evenings

Closing date: Monday 1st April at midday

Interviews: Week commencing 8th April

Please complete the Application Form, Criminal Convictions Form and Equal Opportunities Form at www.nac.ac.uk/work-for-us and email them to Pauline King, (paulineking@nac.ac.uk), HR Officer.

The role:

To develop and deliver the Royal Zoological Society of Scotland (RZSS) volunteer programme including innovative and creative volunteering activities; managing volunteer partnerships and projects part of the onsite discovery programme to engage our daily visitors.

To support the development and delivery of community partnerships programmes and explore opportunities for continued development of the community and discovery programmes.

Some of the things you’ll do:

Contribute to and develop, monitor and maintain, an RZSS Strategy, plan, and policies for volunteering
Lead on the planning, development, delivery, coordination and evaluation of the volunteer programmes and resources to achieve agreed outcomes including the NLHF activity programme.
Ensure that RZSS are meeting or leading best practice in volunteering practices.
Lead all aspects of volunteering activities for agreed target participants, to agreed standards supporting RZSS’ vision and mission, ensuring all activities deliver meaningful outcomes.
Support and take an active role in the:
development and delivery of the annual community plan; meeting agreed engagement targets.
creation of programmes including the wider discovery programme(s) which promote the RZSS’ resource as community hub to support initiatives to strengthen community.
Maintain dynamic first-class customer service and public engagement, focusing on delivering informative, professional presentations and exceeding audience expectations.

What we’re looking for:

Educated to a degree level in a relevant subject of extensive practice experience in a similar field other zoo related management systems
Excellent working knowledge of the Microsoft Suite (Excel and Word)
Substantial experience and understanding of working with communities including the development of community programmes
Practical working knowledge of GDPR regulations
Sound understanding of public engagement best practices
Working knowledge of the natural world, conservation, and science
Extensive practical understanding of nonformal learning and engagement best practices
Substantial understanding of the Scottish volunteering processes and policies.

What you’ll get in return:

Starting salary between £31,531- £32,413 (offer based on experience) with future salary progression up to £36,250 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

The role:

To develop, implement and deliver the interpretation plan for the Royal Zoological Society of Scotland (RZSS); informing best practice and innovation in interpretation techniques to support engagement with our animals, zoos and messaging to increase nature connectivity across RZSS.

Support onsite messaging and further engagement projects for teams across RZSS in delivery of their objectives in fulfilment of the strategic direction of the charity.

Some of the things you’ll do:

Support in the development and delivery of the interpretation strategy and annual interpretation plan to meet agreed projects and targets
Lead on interpretation projects and developments across RZSS
Develop, design, deliver and maintain high quality, creative interpretation across RZSS including the development and delivery of creative interpretation projects.
Ensure that RZSS are meeting or leading best practice in interpretation practices
Develop, deliver and artwork illustrative storytelling through strong creative graphic design principles.
Coordinate the full design and delivery process including art working for the correct print and install method, using the right materials and delivery method for the interpretation and ensure that installation is correct for the pieces.
Front line responsibility for Health and Safety during installation with internal and external contractors
Ensure the heather and safety of interpretation and interactives for public use
Demonstrate commitment to continuous personal development to ensure knowledge and skills are up to date and best practice is followed

What we’re looking for:

Educated to a degree level in a relevant subject of extensive practice experience in a similar field
Excellent understanding and knowledge of communicating with diverse audiences
Excellent working knowledge of the Microsoft Suite (Excel and Word)
Creative copywriting and proofreading, with the ability to tailor often complex messages to a wide range of audiences
Proficient in use of Adobe Photoshop/Illustrator/In Design or equivalent tools for design from conception to art working for a range of fabrication
Managing a busy workload, handling multiple requests at the same time and working independently, without supervision, to deliver results
What you’ll get in return:

Starting salary between £31,531- £32,413 (offer based on experience) with future salary progression up to £36,250 per annum

37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Newbattle Abbey College is situated in Dalkeith, Midlothian. The college is set in 125 acres of beautiful parkland and ancient woodland. Our historic 16th century building and peaceful surroundings make Newbattle a unique place to learn and to plan for the future.

We are looking for an Estates and Facilities Assistant to join the college. The successful post holder would be responsible for the daily operational and maintenance duties in support of the college buildings, grounds, and business park.

We are looking for individual with:

• Experience in building services industry

• Experience of working in building industry

• Some knowledge/competency in electrical work, central heating systems, DIY skills

• High level of maintenance and repair skills

• Knowledge of Health & Safety Skills and Ability

• Excellent communication skills

• Ability to use own initiative and priorities workload to meet deadlines

• Excellent interpersonal skills

• A high level of adaptability to be able to cover unsociable hours including weekends, split shifts,early mornings, and evenings

To apply, visit www.nac.ac.uk/work-for-us for more information.

Closing Date: Monday 18 March, Midday

The role

To ensure safe electrical installations and undertake designated activities, related to your trade, for the maintenance and refurbishment of all buildings, facilities and infrastructure owned by the RZSS; to ensure that all areas of the site are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of RZSS’ mission and vision.

Some of the things you’ll do:

* Working with direction from the Senior Operative, take the day to day lead to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget and recommend cost-effective opportunities to minimise the impact of its operations on the environment. Pro-actively inspect electrical installations and equipment to ensure standards are being maintained and is safe to use
* To attend design team meetings with designers and other customers to give expert advise on infrastructure and facilities
* To supervise sub-contractors of your own trade and ensure that they complete works to a suitable standard. Assist in arranging access for these sub-contractors and highlight any unsafe practices to senior management.
* To be the responsible person for all electrical installations ensuring their day to day safety for staff and visitors.
* Undertake all forms of Electrical works, e.g. new installations (heaters/hand dryer/large scale lighting) electrical fault finding and testing and partial re-wiring and be able to take the lead on an projects requiring electrical works including measuring up for materials and planning the works with minimal supervision.
* Ensure all electrical plant, equipment, is inspected, maintained and documentation kept to meet relevant legislation and best practice standards at all times.
* Maintain a consolidated stock list of all materials, and order supplies required for the daily operation of your activity according to the formal procedures set down by RZSS, maximising value for money.
* Maintain all relevant record systems, inspections and testing in line with legislation for park and building and infrastructure.
* Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

What we’re looking for:

* Relevant City and Guilds certification or S/NVQ Level 3.
* 18 Edition test and inspection.
* PASMA scaffolding certificate.
* Up-to-date knowledge and understanding of basic building related H&S legislation.
* Working knowledge of the risk assessment processes.
* Understanding of basic principles of structural design, relevant to your trade, and ability to work to design drawings.
* Experienced in maintaining high voltage systems.
* Working to the parameters of CDM, building and H&S regulations.

What you’ll get in return

* Starting salary between £26,610 – £27,354 (offer based on experience) with future salary progression up to £30,592 per annum
* 37.5hr working week
* 34 days annual leave (pro rata)
* Discount in both retail/catering
* Access to a healthcare plan
* Employer contributory pension scheme
* You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Interview Date: Friday, 29 March 2024

Please see the role profile for further information on what the role involves and essential/ desirable criteria

As Operations Manager you will be responsible for all operational aspects of the property and play an active role in the ongoing development of conservation management plans. You will be responsible for the annual business and operating plans for the property and will work closely with cross functional teams to ensure successful implementation. You will be part of a regional team and will manage business development and marketing for your property to maximise income generation and will be responsible for the financial management of the property with the support of the regional Business Manager. You will take part in the strategic development of the Trust through participation in national initiatives, projects and working group activities.
The National Trust for Scotland prides itself in visitor service excellence, therefore, the Operations Manager will have a passion for customer service and visitor experience to ensure staff and volunteers exhibit high levels of service for our visitors. This extends to all areas of Brodick Castle, Gardens and & Country Park. You will be responsible for the health and safety of the site where the health and safety of staff, volunteers, contractors and visitors is a top priority. You will also be responsible for building positive relationships with the community, tourism, culture and heritage bodies and stakeholders.
With people management being a key focus, the Operations Manager will have a proven track record in people management and will coach, mentor, and support their team to deliver key objectives and grow performance. You will lead and inspire staff and volunteers through periods of change and contribute to a positive and supportive culture.