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Visitor Services

The Hunterian is recruiting a Visitor Experience Manager, full-time and permanent position.

The postholder will manage the Visitor Experience and operations in the Hunterian public venues and lead the Visitor Experience Team to ensure that excellent visitor experience is delivered consistently.

Working closely with colleagues they will contribute towards the delivery of departmental strategic and operational objectives in the principal areas of building operations, visitor services, collections security and staff training and development.

Find more details here by using either the vacancy reference 135614 or searching ‘Hunterian’ in keywords: https://www.gla.ac.uk/explore/jobs/

Your role of Steward at Historic Environment Scotland will be a part year permanent position, running from Easter until the end of September/October each year. The likely start date for this role is in March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Dumfries and Galloway during the season.

You will have the opportunity to work at sites such as:
Threave Castle – a forbidding island fortress accessible by boat, built by Archibald ‘the Grim’ in 1369
MacLellan’s Castle – Sir Thomas MacLellan’s former townhouse in the centre of Kirkcudbright
Caerlaverock Castle – a triangular castle enclosed by a moat, sieged by Edward I of England in 1300
New Abbey Cornmill – mill in the picturesque village of New Abbey, built at the end of the 1700s

Dumfries and Galloway is a stunning area of Scotland, with abbeys, castles, standing stones and iron age forts (to name just a few) throughout the landscape. Caerlaverock Castle, Sweetheart Abbey, Dundrennan Abbey and New Abbey Cornmill are just some of the 30 sites we look after in this area.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a part year permanent position, running from Easter until the end of September/October each year. The likely start date for this role is in March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Glasgow & Strathclyde during the season.

You will have the opportunity to work at Glasgow Cathedral, near the heart of Scotland’s largest city. It’s the only medieval cathedral on the Scottish mainland to have survived the Protestant Reformation of 1560 virtually intact.

Glasgow & Strathclyde is a vibrant area of Scotland, encompassing 21 sites from Dunbartonshire to Ayrshire, including Glasgow and Lanarkshire. Our team works across a wide range of sites including castles, cathedrals, and gasworks. As a steward, you are key to enhancing the experience of our visitors by engaging with them about all aspects of our unique sites. Glasgow Cathedral welcomes upwards of 400,000 visitors per year, and hosts a mix of secular and religious events throughout the year.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a part year permanent position, running from Easter until the end of September each year. The likely start date for this role is in March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Bute and Port Glasgow through the season.

You will have the opportunity to work at:

Rothesay Castle: unique among Scottish castles for both its early date and unusual circular plan. It’s also famous for its close links with the Stewarts – both while they were hereditary high stewards and, from 1371, a royal dynasty. To this day, the heir to the throne still has the title Duke of Rothesay.

Newark Castle: Newark Castle was for a long time hidden behind the giant cranes and sheds of the Clyde’s great shipyards. Only recently has it re-emerged to take its rightful place in the townscape of Port Glasgow.

Glasgow & Strathclyde is a vibrant area of Scotland, encompassing 21 sites from Dunbartonshire to Ayrshire, including Glasgow and Lanarkshire. Our team works across a wide range of sites including castles, cathedrals, and gasworks. As a steward, you are key to enhancing the experience of our visitors by engaging with them about all aspects of our unique sites.

Your role of Steward at Historic Environment Scotland will be a seasonal position up until 30th September. The likely start date for this role is in mid-March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Cairnpapple Hill during the season.

Cairnpapple Hill is one of the best known prehistoric sites on mainland Scotland. As well as exploring the significant history, visitors are invited to take in the stunning views across the Forth Valley and beyond. As a steward, you are key to enhancing that experience by engaging with visitors about all aspects of the site.

Cairnpapple Hill sits within Lothian District, which is made up of 7 staffed sites and 27 unstaffed sites. Nearby properties include Linlithgow Palace, Blackness Castle and Kinneil House.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a seasonal position up until 30th September. The likely start date for this role is in mid-March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Cairnpapple Hill during the season.

Cairnpapple Hill is one of the best known prehistoric sites on mainland Scotland. As well as exploring the significant history, visitors are invited to take in the stunning views across the Forth Valley and beyond. As a steward, you are key to enhancing that experience by engaging with visitors about all aspects of the site.

Cairnpapple Hill sits within Lothian District, which is made up of 7 staffed sites and 27 unstaffed sites. Nearby properties include Linlithgow Palace, Blackness Castle and Kinneil House.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)

– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary

– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties

– Discounts on 100’s of online retailers

– Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a Part Year Permanent position with hours up to 30th September 2024 the likely start date for this role is in March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come during the season.

You can work at one of the following attractions:

• Jedburgh Abbey – Local landmark with Romanesque and early gothic architecture.
• Melrose Abbey – Burial place of the Heart of Robert the Bruce.
• Dryburgh Abbey – a romantic rural ruin and final burial place of Sir Walter Scott and Earl Haig.
• Hermitage Castle – One of the most sinister and atmospheric castles in Scotland.

The Scottish Borders is home to some fantastic and unique attractions, the iconic Border Abbeys in Melrose, Jedburgh and Dryburgh alongside the atmospheric Hermitage Castle.

Together these attracted around 80,000 visitors in 2023.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

This is an exciting and varied role within the Visitor Services Team, primarily based at the Tenement House as part of the Tenement House, Holmwood and Weaver’s Cottage cluster. We are looking for energetic, cheerful, and talkative individuals to join our team this season.
Working at all 3 sites will be required on a rota basis, but the role will be primarily based at The Tenement House. Through engaging and informative interactions, you’ll help share stories about these iconic sites and build support and understanding for the National Trust for Scotland.

About the museum:
Launched in 1824, HMS Unicorn in the third oldest ship in the world still afloat and one of the six oldest ships in the world. Now a historic ship and Accredited Museum, HMS Unicorn is situated in City Quay, Dundee. Visitors can explore four decks full of history and discover the unique experience of life on board a 19th century frigate.

Mission
Our mission is to deliver a world class museum experience, work continuously to safeguard the future of HMS Unicorn, and care for our collections while making them accessible to all.

Vision
Our vision is to inspire those who visit and work with us, offering lifelong learning and engagement opportunities for our local communities and beyond.

About the role:
This is a maternity cover role and is key to achieving the Unicorn Preservation Society’s Vision and Mission by widening access to HMS Unicorn and its heritage, and fulfilling the Museums role as a community hub and source of community benefit. The post-holder will be responsible for HMS Unicorn’s successful Learning and Access programme which reaches over 3,300 people a year across a wide range of users both on and off ship. The post-holder will also be responsible for HMS Unicorn’s 50 volunteers through its flagship “WaveMakers” programme, plus student placements, work experience and trainees

Hours: Full Time or Part Time contract will be considered for the successful candidate, within the hours of 9am-5pm Monday-Friday
Duration: Permanent
Pay: £27,270 per annum

We are looking for an exceptional Visitor Experience Administrator to join our friendly team at The Royal Yacht Britannia. Reporting to the Visitor Experience Managers, your role will be to support the Visitor Experience Management Team, and wider business, to operate effectively.

Company benefits include:

– 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory min)
– Performance and loyalty payment scheme
– 10% employer pension contribution (no employee contribution)
– Free car parking for staff
– Life Assurance
– Complimentary tickets and staff discount (Britannia and Fingal Hotel and other luxury hotels)

You must be proficient in Microsoft Office, and will need: strong communication skills; an eye for detail; good organisational skills, a positive and flexible approach when managing a busy and varied workload. Tasks will include, coordinating bookings, maintaining supplier lists, overseeing waste collection, providing administrative support for various initiatives, and handling departmental recruitment activities.

How to Apply:

Please send your CV and a covering letter telling us a bit about yourself and why you are interested in joining us, to recruitment@tryb.co.uk, for the attention of Colin Purnell and Sarah Thomson.

Closing date: Ongoing

No agencies please.

Job Title: Casual Museum Assistant

Contract Type: Casual

Hourly Rate: £12 – £12.59 plus unsociable enhancements

Grade: FC03

Location: St Andrews Museum

Job Reference: ON000458

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As we are an accredited Living Wage employer paying the Scottish Local Government Living Wage, we guarantee that you will always earn more than the National Minimum Wage regardless of your role in the organisation.

We also offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

We have an exciting opportunity for Casual Museum Assistants to join our team at St Andrews Museum. Your days and hours will be a valuable contribution to our teams’ work pattern and will flex to meet the needs of the business. This will include weekday, weekend and occasional evening work for specific events. You’ll ensure that every visitor to St Andrews Museum has a memorable visit. You will adapt to, and acknowledge the diversity of our visitors and what they aim to get out of their visit to the venue.

You can view the full job description on our current vacancies page on our website.

About You

You’ll ideally come from a visitor/customer service background, but it’ll be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you’ll be able to put customers of all ages and backgrounds at ease, whilst helping to promote the venue, its activities and events. Your passion for history, culture and community engagement will be apparent. You will be organised, efficient and thrive on variety. It goes without saying you’ll need excellent numeracy, literacy and communication skills, but you’ll also need excellent administration skills, and the processes involved with ensuring the security and operation of the venue.

How to Apply

If you would like to know more about these opportunities, please contact Judith Hunter for an informal chat.

When you’re ready to apply, please download and complete the application form and return this along with a completed equal opportunities form to our HR Team. The application pack can be downloaded on our current vacancies page on our website.

The closing date for applications is 9am on Thursday 7 December.

We are an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Contract Type: Perm
Grade: FC04
Salary: £23,633 – £25,829 (pro rata)
Hours: 21.6 per week
Location: Bankhead Depot, Glenrothes
Job Reference: ON000459

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role

We are looking to appoint an individual in the role of Driver and Assistant on our mobile library vehicle. Based at Bankhead in Glenrothes, our mobile libraries serve our rural communities, providing a high-quality service to our customers.

The role involves working alone, or as part of a small team calling at villages and schools in the East of Fife. The working hours are 8.48am to 5pm Mondays to Wednesdays with the potential for extra hours to cover annual leave etc.

You can view the full job spec on our current vacancies page on our website.

About You

This is an ideal opportunity for someone who is experienced and qualified in driving a large (7.2 tonne) vehicle. A full, current clean driving licence with C1 entitlement is essential as is a current Driver CPC or willingness to work toward this.

A strong knowledge of ICT systems is required and experience of Spydus library software is an advantage. A good level of local and general knowledge is essential, together with a keen interest in books for adults and children. As you will be the face of OnFife on a day-to-day basis, a helpful and approachable manner, excellent communication skills, a flexible attitude and a customer-focused approach are essential. The successful applicant is required to undergo a PVG check.

How to Apply

If you would like to find out more information about this role before applying, please contact Jim Anderson, Fleet Officer for an informal chat.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Thursday 7th December 2023.

Interviews will take place on Monday 18th December 2023 at Bankhead Depot, Glenrothes.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.