Full Time

JOB PURPOSE
To ensure the provision of an efficient and comprehensive professional People service to managers and staff across the Region. Support the delivery of Regional People-related strategic goals and objectives and the development of partnership relationships through discussion with the Regional Director and Regional Business Manager. As a member of the Trust’s People Team, contribute to the development of People policies, systems and practices and to the development and delivery of People projects on a Trust-wide basis.
REPORTING ARRANGEMENTS
This role reports to the Lead Consultant (People Partnering, Policy & Advice). However, as the role is aligned to South & West Region, day-to-day reporting will be to the Regional Director (South & West).
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Provide professional advice, expertise, guidance and support to Regional Director, Managers, Supervisors and staff on all aspects of People matters, ensuring that they are aware of current legislation, best practice and Trust policy and procedures. This role will be the focal point of contact for People matters for the areas it is aligned to.
1. In liaison with the Manager team’s, develop business partner relationships with the Regional Director and other lead managers within the business area’s in order to gain greater all-round understanding of their business requirements and support them in delivering key objectives.
2. Act as main point of contact for Regional Director and line managers within the on employee relations issues and to provide support and advice on individual employee casework e.g., grievance, performance and absence management, conduct, capability, harassment and bullying, redundancy, voluntary severance, redeployment, change management, stress management, team development, equality & diversity. Ensure cases are dealt with in a timely fashion and in accordance with current legislation and best practice and that effective communication and good employee and/or Trade Union relations are developed and maintained.
3. Liaise with the People Recruitment team over the servicing of the recruitment function from handling vacancies to issuing contracts of employment and carrying out Disclosure Scotland checks. Use and verify information held on the relevant People Systems.
4. Develop and where appropriate, deliver People development activities in consultation with Regional Director and Organisational Development (who may identify and recommend external providers of training, so that cost effective and business-led solutions are delivered). Communication and consultation with staff will be an important element of this role.
5. Along with the Regional Director, represent the region’s interests in discussions on People issues at Trust level, ensuring that the needs of the area are taken into account in developing Trust-wide policies and procedures and ensuring that centrally agreed People policy and practices are implemented in the Region.
6. As a member of the Trust’s People Team, contribute to policy development and major projects on a Trust-wide basis. Ensure consistency in People practices. Communicate effectively with other members of the People community to share best practice and keep up to date with professional developments, including changes in best practice, new legislation and case law. Represent the People Department at Hearings in other areas of the Trust as required, support the job evaluation process as required.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
• Professionally qualified in HR (Chartered Member of CIPD, would be the norm).
• Degree or degree level capability.
• Will have enhanced knowledge and skills through CPD activities.
Desirable
• HR, HR-related or business-related post-graduate qualification.
• Clean driving licence.
Experience
Essential
• Track record in HR which must have included operational HR as a professional advisor (advising, influencing, delivering HR solutions in partnership with the business, employee relations).
• Ability to deal with confidential information and always maintain confidentiality.
• Strong communications skills and superb attention to detail is a must.
• Strong influencing and interpersonal skills.
• Excellent organisational and time management skills.
• A flexible can-do attitude with the ability to work to deadlines.
• Capacity to work efficiently and stay calm under pressure.
• Good IT literacy (Microsoft Office, Excel, HR Systems)
Desirable
 Good knowledge of Access People XD

Facilities Visitor Services Manager

Brodick Castle, Gardens & Country Park, Isle of Arran

Eden Scott is delighted to be working with the National Trust for Scotland to appoint a Facilities Visitor Services Manager for Brodick Castle and its wider estate.

About National Trust for Scotland

National Trust for Scotland is a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

The Role

An exciting opportunity has arisen to join the team at the Trust as Facilities Visitor Services Manager (VSM) for Brodick Castle, Gardens & Country Park, looking after on of the trusts most iconic properties, Brodick Castle and its wider estate.
Brodick Castle, Gardens & Country Park comprises of gardens, woodlands and waterfalls, a grand baronial castle and estate, a Woodland café, park café, gift shop and holiday lets. Set in the picturesque town of Brodick on the Isle of Arran, Brodick Castle is Britain’s only island country park.

The Facilities VSM is responsible for supporting the optimisation of properties facilities and services, operational leadership, and the smooth running of the property, gardens and country park. Specific areas of responsibility include:

• Ensuring compliance is met and adhered too across the property and within the team
• Sustainability and environmental management
• The conservation of the property and wider estate
• Financial Sustainability
• Project management
• People management of a small team
• Willingness to develop new skills, knowledge and qualifications in relevant fields.

The Facilities VSM has first-line responsibility for the supervision of all services and maintenance that support the core business at Brodick Castle. They will ensure that all managed departments are safe, secure, clean and comfortable environments in which the team, students, and volunteers can effectively work, and visitors and tenants can enjoy.

About You

We are seeking a Facilities Manager with experience of working with similar property types, who has a good understanding of compliance, health & safety, and planned and reactive maintenance.

Essential Qualifications, Skills and Experience

• HND or Equivalent in a technology related discipline
• IOSH or H&S at Work Certification
• Demonstrable knowledge of Health & Safety.
• Experience of supervising or working in the safe and effective operation of buildings and facilities in a busy operational context.
• Experience of risk management and managing safe systems of work.
• Ability to read and understand building plans and drawings and evidence of record keeping skills.
• Ability to cope with physical demands of the job i.e. working at height, lifting/carrying tools and materials.
• Have a solution focused approach and be able to act independently.
• Full UK driving license.

Further Details & Application Process

The role offers a competitive salary of £35,800 with significant company benefits.
Eden Scott is dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity, please submit your CV online and for an informal chat or to receive the full Job Description, please contact Iain Atkinson, Director, Eden Scott on 07714 124 033 or by email iain.atkinson@edenscott.com