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Full Time

Guide

We’re looking for enthusiastic, dedicated, proactive, customer-focused team members to come work with us at our award-winning visitor attraction. Camera Obscura & World of Illusions is a world-class visitor experience, in the heart of Edinburgh. If you are looking for a fun job, with a friendly team and fantastic employee rewards, apply today.
The Position
Camera Obscura & World of Illusions are proud to be accredited as a Living Wage Employer. The real Living Wage is the only UK wage rate calculated according to the costs of living.
Camera Obscura and World of Illusions is a VisitScotland 5-Star rated visitor attraction consisting of a rooftop Terrace, exhibitions, reception area and shop.
We are currently recruiting for full-time Guides.
The job of a Guide at Camera Obscura is an interesting and varied one. You will be working in the exhibition spaces to ensure our visitors are getting the most out of their visit.
In addition to selling tickets to the public at reception you will be required to promote the attraction to passers-by in the street.
You will be required to give presentations in the Camera Obscura room.
You will need a sound knowledge of the local area to answer queries from visitors.
In return you get a wide range of benefits, such as free entry into our attraction for friends and family, free tea and coffee, a very generous amount of breaks. We know that work life balance is important, we always try and be as flexible with shifts as possible.
You will be part of a dynamic, fun team where individuality is valued and we encourage all guides to work on their personal development by providing relevant training as well as giving opportunities to move up the career ladder.
You will also benefit from an extensive Employee Assistance Programme as well as an NHS approved wellness app for mental health.
The initial contract offered will be a temporary 3 months contract. Subject to passing the probation period, we are looking at offering a permanent contract
Please ensure your personal email is present on your CV.
Camera Obscura & World of Illusions are proud to be accredited as a Living Wage Employer. The real Living Wage is the only UK wage rate calculated according to the costs of living.
The Company
Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, rooftop terrace, reception area and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and due to its popularity has the longest opening hours of any attraction in Edinburgh.
Camera Obscura is an award-winning attraction and has recently won the Scottish Thistle Award for Hospitality and Tourism Employer of the Year as well as the Trailblazer Award from Living Wage Scotland. The attraction holds a Gold Green Tourism Award and a regional Thistle Award for Climate Action.
Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure Park in Carrbridge, Inveraray Jail and Landmark Press.
You can find out more about us at www.camera-obscura.co.uk
Benefits
Pay: From £12.60 per hour
Pension: 2% contribution for first 6 months of employment, rising to 10% thereafter
Holidays: 29 days annual holiday pro rata
Discretionary annual company bonus
Camera Obscura & World of Illusions is a Living Wage employer and offers all staff contribution towards uniform, breakfast while on shift, refreshments throughout the day and seasonal team meals. Staff get a generous discount in the Gift Shop and free entry for friends and family to visit the attraction, as well as free entry to sister attractions Landmark Forest Adventure Park and Inveraray Jail. Access to ASVA passes for discounted entry to Scotland’s other top attractions.
Flexible working options and a variety of shift patterns are available.
Staff are given full training and offered personal development and training opportunities. Staff are also offered access to our employee assistance programme, providing access to information, advice, and answers to a range of workplace and personal issues.
Our recruitment process:
Resume Review – we check over your resume to see whether you have the skills and experience required to be an excellent Guide.
Pre-screen – One of our senior Guides gives you a short phone call. To discuss availability and get to know you better (and you us).
Group Interview – We invite you to a group interview, where we ask you to deliver a short presentation, and give you roleplay scenarios.
Interview – We invite you to an interview, interviews usually take up to one hour.
Job offer – If you are successful after the interview you join the fantastic team at Camera Obscura.

Housekeeper

Join Our Five Star Housekeeping Cleaning Team!

Hopetoun House is regarded as Scotland’s finest Stately Home. We welcome around 50,000 visitors each year and are proud to be graded as a 5-star Visitor Attraction by Visit Scotland.

Permanent Cleaner/Housekeeper(s)
Hopetoun House is looking for Housekeeper Cleaner to work as part of our dedicated Housekeeping Team, assisting the Head Housekeeper in the cleaning and upkeep of the publicly accessible areas of Hopetoun House. (Please note that this does NOT include the family/resident areas, bedrooms or catering kitchens).

Hours of Work and Rate
There are 25 hours per week available.
Rate of pay is £12.60 from April 2025

25 Hours Position
During the Closed season (October to Easter)
Working hours are 07:00 to 12:00
5 hours per day, Monday to Friday. There is occasional weekend work during our closed season, depending on the needs of our events business.

During Visitor Attraction Season (Easter to end September)
Working hours are 06:00 to 11:00
5 hours per day, 5 days per week (days variable)
Weekend work is required during our Visitor Attraction season, typically working Saturday and Sunday every second weekend.

Typical duties include the following:
• Vacuuming, floor polishing and dusting
• Cleaning WCs and maintaining adequate supplies of toiletries in WCs
• Before and after cleaning of any rooms used for Hopetoun events
• Finer conservation detailed cleaning of historic rooms and furniture in winter (full training is given)
• Some high-level cleaning using ladders
• Use of Buffers/polishers etc is required (full training is given)
• Anything else within reason that the Head Housekeeper requires to maintain the proper upkeep of Hopetoun House

The post-holder should be confident and friendly, being able to work both under direction and on own initiative. Previous corporate cleaning or housekeeping experience is an advantage. An interest in heritage/visitor attractions would also be an advantage although not essential. Full training will be given.

IMPORTANT: There is no public transport near Hopetoun so own transport is an advantage, although transport to and from South Queensferry can be arranged.

To apply, please email and tell us a bit about yourself, why you’d like this job and why you’re suitable, please also attach your CV.

Email: info@hopetoun.co.uk
The Hopetoun House Preservation Trust is a registered Scottish Charity No SC009760

Chef Manager

We are seeking a passionate, innovative, and experienced Chef Manager to lead our culinary team in transforming our food offerings. This is a unique opportunity to work within a fun, fast paced family-friendly environment, integrating seasonal, locally grown produce into menus that appeal to a diverse audience while maintaining high standards of quality, value, and variety.

Key Responsibilities

Menu Planning and Execution: Create and plan menus. Oversee food preparation and presentation to ensure high-quality dishes, monitoring wastage and portion control.

Employee Management: Recruit, train, and supervise all kitchen staff and work with the front of house Assistant Manager to deliver the best customer experience. Provide continual guidance, coaching, and performance feedback to kitchen team.

Health and Safety Compliance:  Ensure adherence to health and safety regulations and food safety protocols/policies. Create an environment that has safety embedded in the culture. Maintain CookSafe and allergen records and facilitate toolbox talks and wider training for kitchen staff to prioritise a safety-first culture.

Inventory and Cost Control: Monitor and manage stock levels, sensible approach to ordering supplies.

Customer Relations: Interact with customers to understand their specific catering needs and preferences and maintain an open channel of communication to address any concerns or requirements. Consistently seeking feedback is key to success.

Budget and Financial Management: Develop and manage kitchen budgets, report on financial performance and implement any cost savings required without impacting delivery of excellence.

Compliance and Documentation: Maintain accurate records of inventory, orders, and food preparation processes and ensure compliance with all regulatory requirements.

Key Skills & Experience

Proven experience within similar role

Excellent creative culinary skill

Comprehensive knowledge of food safety and health and safety regulations and track record in implementation of regulations and staff training in this area

Leadership and team management abilities

Excellent communication and interpersonal relations skills

Proficiency in food cost management

Ability to adapt and work in a fast-paced environment

Hire and Events Assistant

DCA is a highly successful, internationally renowned centre for contemporary art that enables audiences, artists, and participants to see, experience and create through our four programme areas: Exhibitions, Cinema, Print and Learning.

We are currently recruiting for an Hires and Events Assistant to join our team.

Role Overview

DCA is a cultural and social hub in the heart of Dundee and hosts and supports a wide range of events, including conferences, receptions, away days, dinners, talks and workshops, with clients including charities, arts and cultural organisations, corporate business and higher and further education institutions.

Our events play a significant role in generating income for DCA, playing an important part in our commercial activities, contributing to our sustainability and help to support DCA’s creative programmes.

The Hires and Events Assistant will assist and support with the coordination of external hires and events, ensuring our partners, audiences and customers receive outstanding service.

Reporting to the Commercial and Retail Manager, this role will support on all areas of planning and delivering our busy events and hires booked by external stakeholders. This person will be part of the Commercial and Retail team, working closely with colleagues in other teams, particularly Cinema and Jute Café Bar, who cater our hires and events.

We’re looking for someone who loves events, is passionate about customer service, can work well as part of a team, and is well organised.

To apply, please send the following to dca.recruitment@dca.org.uk:

– Covering letter or video/voice file demonstrating how your skills and experience match the job description (max 800 words or 3 mins for a video file). Please include which post you are applying for.
– CV (written or video/voice file)
– Application form

Deadline for completed applications is Friday 9 May 2025 at 12 noon.

Interviews are expected to take place within three weeks after the closing date. The interview questions will be circulated in advance of the interview.

If you require this advert, job description or application form in an alternative format please email dca.recruitment@dca.org.ukor call 01382 432490.

Operations Manager

Be part of delivering warm Highlands hospitality to thousands of visitors at the Dundreggan Rewilding Centre each year. As Operations Manager, you will be responsible for the day-to-day onsite supervision of staff and management of systems at the Rewilding Centre, in all areas of visitor centre, cafe and accommodation.

Since opening two years ago, the Rewilding Centre has garnered an outstanding reputation as a welcoming place for a range of audiences, from local residents to tour groups to business events and conferences. This role will take the lead to keep building on that reputation, ensuring staff are supported, facilities are maintained, and solutions are at hand, so that every visitor experience is focused on outstanding customer service and quality standards.

What you will do in a typical week as Operations Manager:

Serve as Manager on Duty for a minimum of three days a week
Support Cafe Manager and Housekeeping Supervisor to ensure rotas are up to date and staffing needs are met
Review sales and revenue data for cafe, retail and accommodation and create reports to be shared with Centre Director and Finance Team
Oversee the Manager on Duty and On-call rotas, procedures and responsibilities, ensuring they are properly staffed and supported
Troubleshoot any issues with systems, including EPOS, booking platforms, telephone/internet, accommodation entry and key cards
Help in front of house during busy times, interacting with guests, taking sales, answering questions
Liaise with contractors and suppliers
Represent the Rewilding Centre at various meetings in Trees for Life, ensuring communication and collaboration across departments and teams, including Estate, Tree Nursery, HR, Finance and Marketing

Supply Chain

Supply Chain Opportunity

Are you looking for a hands-on supply chain role, working in a successful family-run whisky and spirits business, in a role where you can bring to the table fresh thinking and pragmatic commercial solutions to help deliver excellence and evolve our processes…

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Setting the Scene

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable, and respected, family business’

We are Ian Macleod Distillers (IMD), a fourth-generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… not only are we producers of exquisite brands, but we are also distributors and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are now expanding our B2C offering and continuing to invest in each of our brand homes as our brands continue to evolve and grow.

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Our Opportunity

This is your opportunity to join a business where you are always ‘In Good Company’. As we step confidently into the future, we’re now on the lookout for a dynamic, forward-thinking Supply Chain team member to join our team. This role will suit someone who thrives on process excellence, someone who can influence and bring fresh ideas to the table with sensitivity and through a strong pragmatic and commercial lens, and someone who is excited by the possibilities of innovation and AI in helping evolve how supply chains and processes run.

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About the Role

This is a pivotal role where you will be responsible for ensuring the smooth, accurate, and efficient flow of materials and products, from concept to delivery and across a wide range of customer segments. You will play a critical part in maintaining optimal stock availability, driving continuous improvement, and fostering effective support and collaboration within and across departments.

This role is not just about keeping things moving. It is about moving things forward in the right manner and style. A progressive mindset, exploring how efficiencies and smart systems combined with relevant AI technologies can also enhance forecasting, streamline operations, and elevate our overall supply chain performance would be useful skills and experiences to bring to the table.

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Key Responsibilities

Specification Management
• Develop and maintain accurate, detailed specifications for all components and finished goods.
• Ensure specifications meet internal standards and customer expectations.

Material Requirements Planning (MRP)
• Oversee the planning and replenishment of all dry and cased goods.
• Monitor stock levels in line with customer demand, safety stock policies, and seasonal planning.

New Product Development (NPD)
• Coordinate closely with cross-functional teams to ensure products launch on time.
• Track progress and quickly resolve any delays or blockers.

Supplier Liaison & Procurement
• Communicate effectively with suppliers to align on specification changes or new requirements.
• Place and manage orders for all required materials, ensuring delivery timelines are met.

Purchase Order (PO) Generation
• Accurately raise POs, ensuring all costings and terms are current and correct.

Stock Write-Off Management
• Actively monitor and reduce write-offs of components and finished goods.
• Implement smarter planning strategies to reduce waste.

Production Alignment
• Work closely with the bottling and production teams to ensure material availability aligns with production schedules.

Data Integrity
• Uphold a high level of data accuracy across all systems.
• Regularly audit supply chain data and ensure process compliance.

Collaboration & Team Support
• Support the wider supply chain team and collaborate with colleagues across departments.
• Play a key role in fostering a culture of continuous improvement.

Innovation & AI Exploration
• Identify and lead opportunities to enhance supply chain performance through AI tools and digital technologies.
• Stay curious and proactive in adopting new ways of working.

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What We Are Looking For

Skills & Experience

• Significant experience in a supply chain management role, ideally within a manufacturing or FMCG environment.
• Strong understanding of MRP systems and supply chain software.
• A natural collaborator with an appetite for innovation, improvement, and exploring the future of supply chain opportunities.
• High level of arithmetic and commercial proficiency with excellent data handling accuracy.
• Skilled in supplier relationship management and confident in negotiations.
• Excellent communication skills, with the ability to engage and influence across all levels of the business.
• Detail-oriented and highly organised, with a problem-solving stakeholder focussed mindset.
• Experience leading, coaching and mentoring would also be an advantage.
• Project management experience would be desirable.
• A relevant qualification in a related field would be an advantage

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Why Join Us?

• A people-first culture, with commerciality and pragmatism: In Good Company.
• Real impact: You will play a key role in shaping how we operate today and help evolve how and where we go tomorrow.
• Room to innovate: Our business is open-minded, forward-looking, and excited by what is next.
• Family business values: We care deeply about our people, our products, our brands and doing things the right way.

If you’re looking for a role where you can help shape, lead, innovate, and belong then this could be the role for you.

Apply today and be part of a business where you’re truly In Good Company.

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Next steps…
If after reading through, this opportunity really excites you, then we would love to hear from you! To apply for this opportunity, click the apply now button to create your own recruitment account with us and submit your application and CV. Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for. This is your opportunity to make yourself stand out from the crowd!
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out! In addition, we can only accept applications for this role from candidates who currently already have eligibility to live and work in the U.K.

***No Agency Contact***

Proudly supporting the #OpenToWork movement.
Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

Visitor Services Supervisor – Food & Beverage

JOB PURPOSE

To provide operational delivery of the visitor experience and supervision in the Food & Beverage department at Haddo House and on site Events in line with the Trust’s policies. Delivering Performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property’s reputation.
This role requires regular weekend working and at times may require the post holder to work evenings to cover events.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Supervising/undertaking the day-to-day operation of the property and environs to ensure an excellent customer/visitor experience. This includes supervision of:
Catering Operation
 Lead with menu development and the preparation and presentation of a high-quality food and drink offer.
 Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping.
 Assist with food led events throughout the year to support over all business goals.
Visitor experience
 Offer excellent customer service and ensure all members of the team do the same.
 Support property-wide targets for completion of visitor surveys to understand more about our visitors.
 Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor, addressing issues and emergency procedure and providing relief cover, as required.

Line management of Visitor Services Assistants
 Duty management responsibility including open and close of all on site facilities.
 Ensure the property social media is managed to generate interest and help drive visitor engagement.
 Support the informal learning and community engagement / outreach activity.
 Security of the Property.
 Ensuring the completion of cash/till reconciliation.
 Week-end reports and reconciliation.
 Completion of banking and cash handling processes.
 Health & Safety procedures, emergency procedures, and environmental procedures.
 Deputising for the Visitor Sergvices Manager / Operations Manager on-site and off-site as required.
 Recruitment; induction; development; and management of all visitor services employees. Ensuring that they understand role responsibilities and are equipped to fulfill the role to the standards required.
 Ensure the team feel valued, respected, motivated and supported.
 Supervising the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through induction, training, task-setting and coaching on front and back if house.

Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spend and support overall Property targets;

Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.

Cultural Services Assistant

Contract Type: Permanent
Grade: FC04
Salary: £24,890 – £27,087 per annum, pro-rata (£13.26 – £14.43 per hour)
Hours: 18 hours per week (work pattern Tues, Wed, Sat & Sun)
Location: Dunfermline Carnegie Library and Galleries
Job Reference: ON000563

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

We have an exciting opportunity for a Cultural Services Assistant to join our team within Dunfermline Carnegie Library & Galleries. The post is for 18 hours per week working Tuesday, Wednesday, Saturday and Sunday. Although this is the basic work pattern, your days of working will flex to meet the business needs when required and will include weekend working.

You will work as part of a team and be the first point of contact for visitors to our libraries, reading room, museum, and galleries as well as our shop. The role varies from day to day and would suit someone who loves books, culture and helping support our community to access a range of resources.

You can view the full job spec on our current vacancies page on our website.

About You

We are looking for someone who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. We want you to have a flexible attitude and a willingness to learn.

Flexibility will be required and access to transport is necessary, as there may be travel throughout the region.

How to Apply

If you would like to find out more information about this role before applying, please contact Gordon Mackay, Assistant Venue Manager, for an informal chat. Please email Gordon at Gordon.Mackay@onfife.com to arrange this.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. You can download the application pack on our current vacancies page on our website.

The closing date for applications is 9:00am on Thursday 8 May 2025.

Interviews are anticipated to take place on Thursday 15 May at Dunfermline Carnegie Library & Galleries.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Housekeeping Team Member

Housekeeping Team Member (Seasonal and Permanent opportunities)

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, that has arrived next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons!

But it is the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role: Housekeeping Team Member
As a Housekeeping Team Member, you will be the heart of our resort’s cleanliness, ensuring our stunning buildings, bustling main thoroughfares, pristine toilets and changing areas, and cozy accommodation units are sparkling clean and welcoming every day. Join us and help create an unforgettable experience for our visitors!

What you will be doing:
– Carrying out reactive and preventative planned cleaning tasks at the Lost Shore Surf Resort, Edinburgh.
– Working as a Team Member of the Housekeeping Team, the role can involve out of hours work and at times, lone working.
– Accountable for delivering a world class Visitor experience in a safe, hygienic, and legally compliant manner.
– Reporting to the Housekeeping Manager and working with the Housekeeping Assistant Manager.

Additional Information:
As a Housekeeping Team Member, you will need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?
– Various shift patterns and working hours to give a well-balanced lifestyle
– A front-row seat to the opening of Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension, and lots more!

* Please note that we will be interviewing while the job advert remains live, please submit your application as early as possible to avoid disappointment *

Night Security

Join Our Team: Night Security Team Member

40hr per week
Full Time contracts available

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland surfing pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role: Night Security Team Member
The Night Security Team play a critical part in determining our Visitor’s out of hours onsite experience, including responding to queries, dealing with incidents and resolving issues in an appropriate, safe and timely manner.

What you will be doing:
– Responding to issues and queries about the Resort, from both Visitors and 3rd parties, either in person or on the phone.
– Working as a Team Member of the Safety and Security Team, the role involves out of hours work and at times, lone working.
– Accountable for delivering a world class Visitor experience in a safe, appropriate and legally compliant manner.
– Reporting to the Health, Safety and Security Manager and working with and alongside other Management Team Members.

Visitor Experience: Utilise in-depth knowledge of resort offerings to understand visitor needs, communicate effectively with visitors and colleagues, gather feedback, and collaborate with the Visitor Experience Manager to help exceed targets for returning visitors, ensuring guest satisfaction and loyalty.

Working as a Team: Support the Safety and Security Manager to foster a positive work environment, maintain open communication channels, address challenges promptly, and ensure adherence to People Policies and Procedures, contributing to a cohesive and effective team dynamic.

Ways of Working: Work with the Safety and Security Manager to maintain legal compliance and uphold brand values, supporting the Management Teams in incident management and providing accurate records to ensure effective communication and resolution.

Qualifications, Skills and Experience
– A valid in date Frontline Door Supervision SIA Licence or the ability to be supported to achieve this.
– Demonstrated ability to handle issues independently and escalate when necessary, ensuring smooth operations.
– Strong commitment to customer satisfaction, maintaining high standards and building lasting relationships with stakeholders.
– Exceptional organisational, report writing and time-management skills, ensuring attention to detail and effective task prioritisation.
– Ethically minded with a dedication to equality, diversity, and inclusion, coupled with a calm demeanour in challenging situations.
– Available for overnight shifts, including periods of lone work, particularly during site closures.

Why join the Lost Shore Team?
– A front-row seat to Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!

*Please note, we will be carrying out interviews whilst this advert is live. Please submit your application as early as possible to avoid disappointment. *

Food & Beverage Team Member

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

Canteen is Lost Shore’s restaurant & bar/cafe devised, designed and curated by Rogue Village alongside our F&B Manager on behalf of Lost Shore. It will comprise of three independently operated open kitchens, an in-house bar/café, an adjoining private/corporate event space and accompanying public event programme. A forward-thinking space that will celebrate the very best in Scotland’s independent restaurants, produce and wider cultural landscape. Canteen aims to become one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

What you will be doing:
– Lead the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh.
– Collaborate as an essential member of the F&B Front of House (FOH) and Events Teams.
– Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.
– Report to the F&B Manager while working closely with the F&B Team Leaders and alongside Rogue Village (RV).

Visitor Experience: Collaborate with F&B Manager & Team Leaders and Rogue Village to understand and exceed visitor expectations, ensure visitor satisfaction and recommendations, meet and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services on time and within budget.

Working as a Team: Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.

Ways of Working: Ensure adherence to LSSR’s Health and Safety policy, maintain updated training records, comply with Risk Assessments, operate within licence and permit parameters, foster a strong H&S culture, support the Duty Manager Team during incidents, and keep accurate records of all incidents within F&B and Events.

Qualifications, Skills and Experience
· A passion for hospitality.
· The drive to make a difference — we need a team member that wants to be part of a creative, innovative and market-leading hospitality venue.
· A flair for food & drink, you should be a passionate foodie with an eye for detail and experience of excellent customer service on either side of the apron!

Additional Information:
As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?
· A front-row seat to the opening of Europe’s largest inland surf resort.
· Sunsets over the surf lake (because everyone need a moment to breathe).
· A team that knows how to have fun at work but equally understands the value of hard graft.
· A chance to put your stamp on Lost Shore’s legacy.
· On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!

*Please note we will be interviewing for this role as the advert is live, we would encourage you to get your application in as early as possible to avoid disappointment*

Luss Distillery – Lead Guide

Loch Lomond Group is embarking on an exciting new chapter with the development of a state-of-the-art distillery and visitor centre in Luss, Dumbartonshire. This multi-million-pound investment, set to be completed by summer 2025, will be a home to the Ben Lomond Gin Distillery and the Loch Lomond Whisky Experience.

This unique distillery and immersive brand home will offer guided tours, a discovery centre with tastings, premium food and drink offerings, and a flagship retail space housing the full range of the group’s award-winning spirits, including Loch Lomond, Glen Scotia, Littlemill, and Ben Lomond Gin products.

As Lead Guide you’ll play a central role in the day-to-day running of our new brand home. This hands-on leadership role combines guest engagement with operational oversight. You’ll lead from the front — delivering exceptional tours, coaching fellow guides, and ensuring the highest standards of hospitality and brand presentation throughout the visitor journey.

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