Full Time

Paintings Conservator Touring Exhibitions

Full-time and Fixed Term to 31 March 2030
Salary £37,614 – £41,138 per annum
Plus generous benefits package
On site with flexible working

About the role

We are delighted to announce a new opportunity for an experienced Paintings Conservator to join our Conservation Department at the National Galleries of Scotland.

We are seeking a skilled and collaborative Conservator to help us share our collection with audiences around the world. To succeed in this post, you’ll bring resourcefulness, enthusiasm, and excellent interpersonal skills along with a strong professional network. You will have evidence-based skills as Painting Conservator, and you will be confident in assessing and treating a wide range of materials and formats.

Our extensive painting collection is often on the move. You’ll be at the heart sharing this collection with the widest possible audience ensuring that works from our rich and varied painting collection travel safely, sustainably and look their very best when on display. Your work will play a vital role in delivering our wider strategy, supporting our Public Offer, equalities, and environmental priorities.

You’ll help preserve the collection while enabling us to deliver a generous lending programme from our diverse collections, also an ambitious number of exhibitions across our galleries. Through research and outreach, you will deepen knowledge of the collection and help attract new audiences to engage with it.

This is more than just a conservation role. It is an opportunity to make a lasting difference to the way we care for, understand and share our collection.

About the Touring Programme

National Galleries of Scotland is launching an ambitious international touring programme contributing to our aim to make art work for everyone. This new initiative builds on past touring success and increases opportunities for the collection to be shared with audiences across the world. The touring programme is also part of our strategy to grow our income to ensure our future financial sustainability.

Work has already begun and we are now recruiting a number of posts from May 2026 to support taking the touring programme forward. The programme will run initially to 31 March 2030. The success of the initiative will determine next steps for both the programme and the team supporting it.

You will help to deliver this ambitious new initiative. This is an excellent opportunity for a results-driven individual to demonstrate their impact and contribute to shaping the success of the programme.

The difference you’ll make

The role sits within our Painting Conservation section within the Conservation Department. You will also work closely with colleagues specialising in frames, preventive conservation, paper, sculpture, and time-based media. Together, we are a collaborative department where everyone strives to keep abreast of recent developments within the wider profession. Knowledge-sharing, research, and innovation are encouraged and celebrated. You will have the chance to develop and embed professional approaches to painting conservation across the collections.

Reporting to a Senior Paintings Conservator your core activities will include:
-Assessing the condition of paintings for our busy touring exhibition and short-term loan programme.
-Preparing works for travel with a focus on preventive conservation measures and rigorous documentation.
-Delivering a variety of interventive painting conservation projects with sensitivity, skill and imagination while undertaking research and exploring new ways of working, where appropriate.
-Developing appropriate methodologies for documenting paintings including entering information into our collections management database.
-Supporting the other painting conservators with exhibition preparation and delivery
-Communicating and collaborating frequently with colleagues from across the organisation, for example, other conservators, conservation and art handling technicians, members of collection management and curators.
-Delivering a variety of interventive painting conservation projects with sensitivity, skill and imagination while undertaking research and exploring new ways of working, where appropriate.
-Keeping abreast of developments in the paintings conservation sector and undertaking appropriate art historical and heritage science research to enhance our knowledge of the collection and inform working practices.
-Delivering activities to widen our audiences and encourage engagement with conservation.
-Working with and supervising volunteers, placement students, and external conservation specialists.

Who we are looking for
To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

-A recognised qualification in paintings conservation with at least two years’ experience post- graduation, ideally within the museums sector.
-Experience of assessing and preparing works for loan and implementing solutions for safe transport and public access.
-A track record of delivering a range of painting conservation projects with the ability to carry out research and devise innovative solutions to new challenges.
-Excellent time-management and organisational skills, with the ability to prioritise and deliver under pressure.
-Strong written and verbal communication skills, including the ability to produce clear, accurate and well-structured documentation.
-The ability to work effectively as part of a team, and the confidence to take on a leading role when required.
-Strong connections within the painting conservation sector, and commitment to continuous professional development.
-Knowledge of relevant Health and Safety regulations.
-Excellent IT skills, including MS Office and image processing software.
-Experience of using a collections management database.
-Professional accreditation through the Institute of Conservation (ICON) PACR scheme, or a clear commitment to work towards this.

It would also be great if you have experience of:
-Factoring equalities and environmental sustainability into your work.
-Writing for publications and social media.
-Supervising placement students and volunteers.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 06 April 2026.

Conservation Technician Touring Exhibitions

Full Time and Fixed Term to 31 March 2030
Salary £30,900 – £32,250 per annum
Plus generous benefits package
On site with flexible working

About the role

We are excited to have a new opportunity for a Conservation Technician to join our Conservation team. You may already be working as a Conservation Technician looking for a new opportunity or have relevant experience handling artworks and fitting works into frames. If so, we’d love to hear from you.

In this specialist role you will work closely with Conservators and Senior Conservation Technicians to deliver high-quality technical solutions. You will provide bespoke framing and glass cutting, mounting, packing and transit solutions for a wide variety of objects. You’ll work with both paintings and works on paper, in line with recognised industry standards.

Your main focus will be ensuring that objects from our collection are displayed, stored, and transported safely and appropriately, particularly those travelling as part of our touring exhibitions. You will also contribute to the ongoing care and maintenance of collections on display and in storage.

We are looking for someone with woodworking / machine shop skills, ideally gained in a museum, gallery or with clearly transferrable experience from a commercial setting. This is a practical, hands-on role, requiring confidence in working with tools and machinery, excellent manual dexterity, and a careful, methodical approach.

Initially, the role will focus primarily on paintings, with some time spent supporting paper-based projects. With training and support, your responsibilities will develop to include a broader involvement in both paintings and paper conservation preparation and mounting. While training will be provided, some prior experience of working with either paintings or paper is preferred. This role offers an excellent opportunity for a skilled technician who enjoys problem-solving, working with their hands, and contributing directly to the care, movement and sharing of nationally important collections.

About the Touring Programme

National Galleries of Scotland is launching an ambitious international touring programme contributing to our aim to make art work for everyone. This new initiative builds on past touring success and increases opportunities for the collection to be shared with audiences across the world. The touring programme is also part of our strategy to grow our income to ensure our future financial sustainability.

Work has already begun and we are now recruiting a number of posts from May 2026 to support taking the touring programme forward. The programme will run initially to 31 March 2030. The success of the initiative will determine next steps for both the programme and the team supporting it.

You will help to deliver this ambitious new initiative. This is an excellent opportunity for a results-driven individual to demonstrate their impact and contribute to shaping the success of the programme.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

-Proven hands-on experience in woodworking / machine shop, operating and maintaining fixed and hand-held wood working equipment ideally gained in a museum, gallery, or commercial setting.
-Confident use of tools and machinery, with excellent manual dexterity.
-Some experience handling artworks and fitting paintings and works on paper into frames preferably using historic or artists’ own frames.
-Ideally with experience of constructing museum standard frames and designing and making mounts for works on paper.
-Excellent communication skills, including the ability to produce clear and accurate documentation.
-Time-management and planning skills, with the ability to prioritise workload and meet deadlines.
-Strong problem-solving skills and attention to detail.
-Experience of following health and safety practices in the workplace ideally gained in a workshop or studio environment.
-Willingness to continually develop technical skills with regards to new methods and techniques, actively engaging in professional development.
-Ability to work independently and collaboratively as part of a team.

It would also be great if you have:

-Some experience of working in a museum or gallery in a technical role.
-Some experience or qualification in wood working (e.g. City and Guilds).
-Awareness of conservation issues and environmental risks.
-Experience of cleaning objects on display.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday 06 April 2026.

Mackintosh Illuminated Project Curator

JOB PURPOSE

This is a fixed term role delivering curatorial activity for The National Lottery Heritage Fund supported Mackintosh Illuminated Project which runs from 2025 – 2030.

The Trust is the custodian of two of Charles Rennie Mackintosh and Margaret Macdonald’s most outstanding, publicly accessible places: The Hill House and The Mackintosh Tearooms (previously Mackintosh at the Willow). Together, these sites welcome 280,000 visitors annually, promoting the cultural legacy of Mackintosh and engaging visitors with the life and works of two of Scotland’s most influential artists.

Mackintosh Illuminated will bring together these two properties in a joint engagement, outreach, communications and marketing programme to spotlight the design duo and the social and cultural context of their works and lives. It includes a significant conservation project at The Hill House, and a major engagement project to increase awareness of Mackintosh, including growing engagement with the two properties among local communities.

The Project Curator – Mackintosh Illuminated provides curatorial support for the National Trust for Scotland’s Mackintosh Illuminated project. Working with the Project Team, the Senior Curator and the Curator – South & West they ensure that The Hill House and The Mackintosh Tearooms are well researched, understood and interpreted for the public within the wider context of both design history and everyday life of the period. They will assist in researching and developing interpretation for the collections, interiors and social history of The Hill House and The Mackintosh Tearooms, ensuring that content is relevant and engaging for audiences, documentation is accurate and rigorous, and staff resources and training are up-to-date.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The National Trust for Scotland’s curators are storytellers. The team co-ordinates research, helps to disseminate stories and supports property and central teams with the knowledge, tools and training that they need to share the histories of our places with our visitors and supporters in engaging ways.

• Lead on curatorial research for Mackintosh Illuminated, supporting regional and project staff to ensure, collections, interiors and the wider social context of the properties are well researched and well documented.
• Work with the Mackintosh Illuminated project team to plan and develop interpretation, including content development (text writing, image research etc.) ensuring the collections, interiors and history of the properties are interpreted in engaging, creative and relevant ways informed by audience feedback and evaluation.
• Work with the Community Engagement team to support opportunities for community voices to influence and contribute to research, interpretation and display.
• Ensure collections information is accurate and recorded in a manner consistent with policy and best practice, including collating existing research on interiors and collections, and working with Collections Services to keep the Collections database up to date.
• Ensure staff training and resources are accurate and up-to-date.
• Deliver public lectures and talks, contribute to the NTS podcast, and contribute to content for the Trust’s webpages and social media channels
• Support with develop strong relationships with other organisations with Mackintosh/Macdonald collections and/or relevant academic research topics.
• Supervise volunteers, interns and student placements engaging in research and facilitate access to the collections.
• Support the development of and ensure work is consistent with policy and guidance on curatorial work, especially research, interpretation, and management of collections, with particular reference to the Curatorial Vison and Strategy.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications and Experience

Essential
• Undergraduate degree in a relevant subject (e.g. Art/design history, Scottish history or social history) or suitable equivalent experience.
• Experience of working with historic collections and period interiors
• Demonstrable experience of planning and developing audience-focused interpretation/experiences in a historic house or museum context.
• Understanding of how to use evaluation and visitor research to inform exhibitions and interpretive developments.
• Demonstrable experience of a wide range of curatorial and collections management responsibilities in a museum/gallery or heritage environment.
• Experience of building effective working relationships in complex, changing work environment and matrix-management structures.
• Competent object recognition and analytical skills, ability and willingness to curate a wide range of object types.
• Sound understanding of SPECTRUM documentation standards and the requirements for Museum Accreditation.
• Experience of research from primary sources, producing and sharing research outputs.
• Experience of object cataloguing and use of collections management databases.

Desirable
• A post graduate qualification in relevant subject (e.g. history, heritage interpretation, museum studies).
• Excellent communication skills and evidence of collaborative working with communities/experience of co-design
• Specialist knowledge expertise and a track record of publications in a relevant subject
• Experience of effective leadership in a dynamic environment
• Experience of developing and managing collaborative research projects
• Experience of working on a National Lottery Heritage Fund project or project of similar scale/ambition

• Experience recruiting, supervising and coaching volunteers and student placements.
• Full UK driving licence.

Museum Install Technician

Museum Install Technician, Paisley, Full Time 37 hours, Temporary up to 9 months, Grade 4 £30,212.58 – £31,813.89 p.a.

We’re seeking a Museum Install Technician to join our museum team at an exciting time as we prepare to reopen Paisley Museum. You’ll work with colleagues at Paisley Museum and our collections store, The Secret Collection, providing specialist technical support in the handling and installation of the museum collection cared for by the Trust.

This is hands-on, skilled work that directly supports how visitors experience our stories, exhibitions, and the world-class setting created through the Paisley Museum

Re-imagined project. You’ll be part of an expert team responsible for the secure movement, packing, and environmental care of the collection, often working with specialist equipment and contracted partners.

This post is supported with funding from the National Lottery Heritage Fund

Closing date: 12 April 2026

Interview date: 23 or 24 April 2026

The successful candidate will be required to undertake a Basic Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Visitor Experience Manager – Boats

About Us

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities and services, from boating, and mooring, paddling, walking and wheeling, to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

About the Role

We currently have an exciting opportunity for a Visitor Experiences Manager – Boat Teams to join our Destinations team in Falkirk. You will lead and manage visitor-facing operations at The Falkirk Wheel, ensuring safe, high‑quality experiences, effective team performance and commercial success across tour boats, holiday hire and support associated visitor service functions.

The role is offered on a permanent basis, working 5 days out of 7, 35 hours per week.

Primary responsibilities of the role:

Operational & planning lead for Tour Boat & Hire boat departments.
Meet all MCA requirements & retain passenger certificate.
Work closely with mechanics to plan proactive maintenance and rectify and unscheduled repairs with minimum disruption to the service.
Ensure delivery of operational standards, routines, procedures and escalation routes.
Lead on‑the‑day decision making and service recovery for Tour & Hire Boats.
Coach managers and frontline teams to maintain high service levels.
Deploy staff efficiently in line with visitor demand.
Actively manage flexible payroll and resource allocation.
Ensure compliance with H&S, food safety, marine and statutory requirements.
Lead audit preparation, operational inspections and corrective actions.
Drive continuous improvement of SOPs, digital tools and operational processes.
About the Reward

This role offers a progressive starting salary of £41,264 (£42,709 from April 2026)(Band E) plus 11.25% Variable Hours allowance.

Scottish Canals offer a generous annual leave entitlement of 32 days, plus 6 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

About You

Qualifications and knowledge required:

Degree‑level qualification in tourism, hospitality, business or equivalent operational delivery experience in a customer facing environment.
H&S external training such as IOSH Managing Safely.
Visitor attraction, leisure or hospitality operational knowledge.
Health & Safety, and operational compliance frameworks.
Operational digital systems such as EPOS and workforce planning tools.
Technical knowledge related to passenger and crew safety.
Managing operational and capital budgets.

Skills and experience required:

Strong operational leadership and people management.
Excellent customer service and service‑recovery capability.
Strong organisational skills, prioritisation and problem solving.
Ability to analyse operational performance data.
Effective communication and cross‑departmental coordination.
Significant operational leadership experience in a visitor‑facing environment.
Managing large multi‑disciplinary teams.
Delivering operational standards and compliance.
Working in fast‑paced, high‑volume environments.
Demonstrable track record of delivering commercial income growth.

Qualities & abilities required:

Commitment to continuous improvement and safety.
Strong customer‑focused mindset.
Good problem solver

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Senior Registrar Touring Exhibitions

Full-time and Fixed Term to 31 March 2030
Salary £37,614 – £41,138 per annum
Plus generous benefits and hybrid / flexible working

About the role

We are delighted to announce a new opportunity for a Senior Registrar to join our Collections Management team. This role will play an important part in helping to lead the delivery of our ambitious international touring exhibitions programme, enabling works from Scotland’s national collection to be shared with audiences around the world.

You may already be a Senior Registrar, or a Registrar looking to take the next step in your career. However, you must have hands-on previous experience of delivering international touring exhibitions involving artworks and cultural objects.

We are looking for someone who can take initiative and work autonomously while ensuring managers and colleagues are kept appropriately informed of progress and issues. You’ll be confident managing complex projects and problem solving. You will work with a wide range of stakeholders across the organisation, and external partners. Therefore, the ability to build effective working relationships and communicate clearly is essential. You will play a key role in ensuring the touring exhibitions are delivered safely, efficiently and to the highest professional standards.

About the Touring Programme

National Galleries of Scotland is launching an ambitious international touring programme contributing to our aim to make art work for everyone. This new initiative builds on past touring success and increases opportunities for the collection to be shared with audiences across the world. The touring programme is also part of our strategy to grow our income to ensure our future financial sustainability.

Work has already begun and we are now recruiting a number of posts from May 2026 to support taking the touring programme forward. The programme will run initially to 31 March 2030. The success of the initiative will determine next steps for both the programme and the team supporting it.

You will help to deliver this ambitious new initiative. This is an excellent opportunity for a results-driven individual to demonstrate their impact and contribute to shaping the success of the programme.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Educated to degree level or equivalent in an arts-related subject.
– Proven experience developing and delivering international touring exhibitions comprising artworks and cultural objects.
– Knowledge and practical application of national and international sector standards, legislation, and best practice in touring exhibition delivery.
– Understanding of contemporary principles and practice in collections management.
– Practical experience of the application of risk management in relation to art collections, in particular the Government Indemnity Scheme (GIS), international indemnity schemes, and insurance along with awareness of the implications to organisational activities.
– Knowledge of collection data standards and principles around due diligence and spoliation.
– Strong project management skills with the ability to develop, manage, and evaluate costed projects.
– Excellent communication and negotiation skills, able to work with colleagues and external stakeholders at all levels.
– Tactful, diplomatic, and culturally sensitive. Ability to be a successful ambassador for the organisation both nationally and internationally including travelling nationally and internationally as required.
– Ability to negotiate within and outside the organisation, maintaining excellent relationships with stakeholders whilst pursuing the organisation’s interests.
Good IT skills (basic to intermediate) using MS Office (Word, Outlook, Excel, Teams, and SharePoint). Understanding how these link to a multifunctional collections management system.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 30 March 2026.

Cafe Manager

Join the Fruitmarket team now and bring your leadership skills!

Fruitmarket is looking for a café / restaurant manager to continue growing our successful catering offer. We are seeking an outgoing, ambitious manager with experience managing a team in a full table-service environment. The ideal candidate will be guided by improving the guest experience and developing our team. Reporting to the hospitality manager, this is a service-leading role with a requirement to complete administrative tasks in line with the café’s needs.

Fruitmarket’s cafe is popular with our exhibition audiences and with busy commuters, local residents, and tourists. Working hours will largely be during our regular opening hours (which are 9am to 6pm, 7 days a week) and the role also involves working events outside of these hours.

The ideal candidate will be seeking full-time employment. This post offers 40 hours per week inclusive of breaks. The Cafe Manager will be expected to be available any 5 days from 7.

Application Process
For an informal discussion about the role please contact Craig on 0131 226 8195.
 
Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.  
 
Please submit a CV and statement outlining that you have the skills for this post, along with a completed equalities monitoring form.

We will also accept a CV and statement in video or audio file.

The application should be emailed to jobs@fruitmarket.co.uk with Café Manager as the email subject heading. 

Application deadline: 9am, Monday 30 March.
We will contact shortlisted candidates directly. If you have not heard from us by Monday 6 April, then your application has not been shortlisted.

General Assistant

General Assistant | Full Time | Permanent | 35 hours

Full Time Salary: £26,881 (£14.71 per hour)
Hours: 35 hours per week | 5 days across 7
Location: National Museum of Flight | Fully On-Site

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.
As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our General Assistant team.

Benefits of joining us as our General Assistant Team Leader will include:
• Annually alongside your salary, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
• A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
• Free access to national (and international) museums and exhibitions
• A range of wellbeing benefits including Employee Assistance Programme 24/7
• Access to all the above and more from day one of employment.

About the General Assistant role:

This is an exciting opportunity to join the team at the National Museum of Flight as General Assistant. You will work in a dynamic indoor and outdoor environment to ensure that our historic site and buildings are well-maintained, safe, clean, and presented to the highest possible standards for our 75,000 visitors each year. You will also contribute to the setup and management of infrastructure for our Events and Learning and Engagement programmes We are looking for someone with excellent organisational, practical and problem-solving skills, a willingness to work flexibly, a good knowledge of Health and Safety, and an overall proactive approach.

As a General Assistant at National Museums Scotland, you will:
• Assist the General Assistant Team Leader
• Operate plant and equipment at the Museum including floor scrubbers, forklift, genies, and pickup truck
• Report defects and provide a point of contact for and liaise with all contractors working at the Museum, including security guards
• Comply with and implement Health and Safety procedures and ensure that these are being maintained by contractor
• Participate in the operation of our intruder and fire alarm systems, keyholding and on call arrangements for the National Museum of Flight .
Skills and experience we’re looking for in our General Assistant:
• Experience of cleaning and maintenance of visitor attractions or similar environments
• Experience of Health and Safety procedures and policies
• Experience of operating equipment and tools
• Range of practical manual skills
• Driving Licence

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view relevant attachments for this role (available on our Careers Portal: careers.nms.ac.uk) for full details of the position.

The closing date for this role is 30 March 2026. The Selection Event is likely to take place on 10 April 2026 at the National Museum of Flight.

Gardener

JOB PURPOSE
The National Trust for Scotland is passionate about Scotland’s heritage; we make a difference to what makes Scotland so special. The role is based at Brodie Castle and Estate. Brodie Castle, Garden & Estate comprises: Grade A-listed 16th century tower-house with 17th, 18th and 19th century additions, the Playful Garden, a significant collection of paintings and furniture, and a 75-acre estate of designated historic designed landscape which holds policy woodland, a large pond and the famous Brodie Daffodil Collection. It maintains strong links to the Brodie family, whose ancestral seat this was for its entire history. The buildings and grounds are open to the public all year round and are supported by multiple catering facilities within the Castle and Playful Pavilion, two gift shops, the Stables conference centre and holiday. Brodie also hosts weddings, private hire functions and year-round events.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• A formal qualification at NVQ/ SVQ Level 2 in amenity horticulture supported by knowledge and a minimum of 2 years practical work experience in a heritage or amenity garden context.
• PA1 and PA6a spraying certificates, or willingness to be trained in the use of pesticides and to exercise that training.
• Current driving licence valid for driving in the UK.
• Formal machinery certifications, i.e., Ride on mowers, tractors, chainsaws etc or willingness to be trained.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Undertaking practical maintenance of the garden and estate e.g., managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry.
• Contributing to the management, conservation, and development of the garden and estate by plant propagation, cultivation, production of seed and the inputting of appropriate plant records on IRIS database and labelling were directed by the Garden and Estate Manager or Assistant Head Gardener.
• The ability to work individually or as part of a team across a wide range of activities across the garden & estate including hedge cutting, strimming & brush cutting, tractor/ATV driving, chipping & spraying.
• As requested, assisting with education/interpretation activities such as introductory talks and guided walks.
• Fostering positive relationships with visitors, local communities and other organisations and promote the work of the Trust when & were appropriate.
• On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs and the appropriate standard of work, and gain benefit/satisfaction from their activities.
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager / Property Management team.
• On occasion, contributing to the review and development of operational workplans for the gardens.
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures. This will include timely completion of HAVS, spraying records and attendance of annual health monitoring.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Essential
• Practical experience in general amenity or heritage gardening ideally in a garden open to the public.
• Demonstrable skills in plant husbandry, particularly trees, shrubs, climbers, herbaceous plants, turf culture and pruning techniques.
• Sound demonstrable plant knowledge and identification skills.
• Sound knowledge of basic tool and machinery use and maintenance and a wiliness to expand this.
• Good practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
• Excellent interpersonal and communication skills; confident in interacting and dealing with the garden & estate team and a wide range of people; and able to represent the Trust.
• Good organisational and time-management skills – including the ability to prioritise work where necessary and the ability to work using own initiative, in the absence of direct line management.
• A high eye for detail and finish, quality standard and best practice.
• Competent IT skills sufficient for maintaining plant records, use of the internet/intranet, assisting volunteers, on-line learning, management of online forms and a wiliness to use this.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same.
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
• Experience of tree inspection processes and/ or arboriculture practices or willingness to undertake training.
• Current First Aid certification (or willingness to train and use).
• Experience of working in a mixed team that includes short-term/seasonal staff and/or volunteers.
• An appreciation of Scottish garden history in a general context.

DIMENSIONS AND SCOPE OF JOB
People Management
• Not a line manager but will, on occasion, supervise volunteers and staff under instructions from Garden and Estate Manager or Assistant Head Gardener.
• Will work closely with other property colleagues and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens.)
• Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management
Not a budget-holder but will be expected to take into consideration efficient use of resources for impact on the garden budget.

Tools/equipment
• Will be a user of driven vehicles such as ride-on mowers and tractors.
• Will be a frequent user of powered tools such as chainsaws, mowers, strimmer’s, hedge-cutters, and, have a curiosity to further this.
• Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.
• Will be an frequent user of IT equipment & role specific systems such as IRIS BG database, online holiday booking forms, expenses etc.

Visitor Services Supervisor – Food & Beverage

JOB PURPOSE
The Visitor Services Supervisor primary role is to assist the Visitor Services Manager and provide operational and supervision of the food & beverage department, comprising of historic tea rooms, private dining and event spaces at The Mackintosh Tearooms, in line with the Trust’s policies, procedures and performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, functions and events and duty management is very often the ‘face’ of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local and national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience.
• Line management of Visitor Services Assistants and volunteers to deliver an exceptional visitor experience for all guests.
• Overseeing and ensuring that the sale of alcohol legislation is adhered to.
• Being visitor focused by being visible, approachable, and quick to exceed expectations in fulfilling customer needs. Promote a culture of a ‘warm welcome’ to visitors and ‘exceptional service, every time.
• Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets.
• Responsibility to ensure that all policies and procedures related to the day-to-day financial administration such as cash/till reconciliation and day end reports are adhered to.
• Compiling staff rotas in line with staffing budgets and imputing and signing off working hours for payroll.
• Assisting with ordering stock and stock control and carrying our monthly stock takes.
• Handling guest inquiries and complaints and resolving any issues rising promptly.
• Working closely with the team to deliver a programme of visitor events to increase visitor numbers, drive secondary spends and support the overall Property targets.
• Working with the Functions & Events Supervisor and Creative Learning Supervisor to deliver the catering offer for weddings, hospitality, corporate events and creative leaning & education groups.
• Duty management and oversight/maintenance of the property to include visitor services, functions, admissions and retail offer when acting as Duty Manager.
• Deputising for the Visitor Services Manager/Operations Manager and providing cover for other Visitor Service Supervisors as required.
• To support the property social media content to generate interest, engagement and help drive visitors
• To manage staff and volunteers; (recruitment, induction, development, and performance management and sickness management) , ensuring they are fully equipped and motivated to carry out their duties to the required Trust standards.
• Taking responsibility for key holder management and security of the Property.
• Ensure Health & Safety procedures, emergency procedures, and environmental procedures are adhered to.
• To promote a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees, and visitors.
• Completion of all cash handling processes and reconciliation as per the Trust’s policies and processes and when required.
• Assist the Visitor Services Manager with Recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.
• To actively support and promote the National Trust for Scotland as a memberships organization and the benefits of becoming a member to all visitors to achieve the membership KPIs.
• Undertake any other tasks that may be reasonable requested
• Scottish Personal Licence Holder’s Certificate and Personal Licence

A significant amount of time spent in the role is non-desk-based, requiring good time management, and the role-holder can expect that a substantial part of the working day will be spent front of house, providing operational delivery of the food & beverage offer.

Will be required to work flexible working patterns and hours including evenings, weekends, and public holidays. As part of the role and as a senior member of the team, there will be an expectation that the post holder would attend work at short notice (if operational needs demand and circumstances allow)

This role is one for which the duties and responsibilities require you to undertake a criminal records check.

Head of Visitor Enterprise, Balmoral Estate & Castle

Eden Scott is delighted to be working with Balmoral Estate & Castle, the Highland home of the Royal Family.

Nestled in the heart of the Scottish Highlands, Balmoral has been the cherished home of the British Royal Family since 1852, offering visitors a unique glimpse into royal life surrounded by breath taking Highland landscapes.

The Estate welcomes visitors offering wonderful experiences for all. From a chance to explore the stunning gardens to strolling through the estate grounds and relaxing with a delicious coffee in hand.

With a wide range of attractive experiences, they are proud to be a top attraction for locals and visitors to Scotland from all over the globe alike, with opportunities for all ages and abilities. From the highly exclusive Interior tours of the Castle, Land Rover Expedition tours with one of their Rangers, to a round of Golf with friends and space to relax in their onsite restaurant. Visitors can end their day browsing the carefully curated gift shop with a range of exclusive items to take home as a memory of their time at Balmoral.

A rare opportunity to shape the visitor experience has arisen as Balmoral is now seeking an exceptional Head of Visitor Enterprise to lead their vibrant visitor operations and help determine the future of this very special destination. This full-time senior role offers an extraordinary blend of leadership, creativity and operational responsibility within a breathtaking environment.

As Head of Visitor Enterprise and reporting to the Resident Factor, you will be the driving force behind all elements of the Balmoral visitor experience. From overseeing the seasonal opening of the grounds, gardens and exhibitions, to managing their diverse visitor enterprises, including retail, catering, ten holiday cottages and safari tours. You will collaborate with the estate golf club to optimize the 9-hole golf course and the sporting department in connection with the three fishing beats on the River Dee.

This is a role for a dynamic, highly experienced attraction manager who thrives in a varied environment and enjoys working with people, heritage, nature and business operations in equal measure.

What You’ll Lead
• People & Culture: Recruit, train and inspire the permanent and seasonal teams to deliver outstanding service across all visitor touchpoints.
• Customer Excellence: Maintain the estate’s prestigious Visit Scotland 5 star rating for grounds, gardens and exhibitions, and 4 star rating for holiday cottages.
• Sustainability Leadership: Uphold best practice in sustainable tourism and retain the estate’s Gold Green Tourism status.
• Retail & Catering Performance: Oversee in-house retail outlets and catering to achieve excellence and deliver strong financial performance.
• Safeguarding: Ensure the highest standards of safeguarding across all visitor areas and activities, embedding safe, responsible and proactive practices throughout the estate.
• Financial Management: Manage and maximise revenue and capital budgets while safeguarding quality standards.
• Creative Development: In association with the Royal Collection Trust, Produce engaging exhibitions in the Stable Area and Ballroom each year.
• Marketing & Digital: Lead marketing activity, including website development and social media channels, to grow the Balmoral visitor offer.
• Events: Design and deliver an annual events programme and play a key role in the success of RunBalmoral.
• Heritage & Safety: Respecting the wishes of His Majesty, balance tourism and heritage and oversee all Health & Safety and licensing requirements.
• Reporting & Representation: Produce monthly operational reports and represent Balmoral within the local and national tourism community.

What You Bring
• Strong experience at a high level within the visitor economy / tourism sector
• Proven leadership in attraction or enterprise management
• Demonstrable expertise in budget management and commercial delivery
• Skilled in project management, organisation and delegation
• HR and people management experience
• A commitment to delivering exceptional and consistent experiences

Working at Balmoral means becoming part of a unique heritage landscape, a dedicated team, and a visitor experience enjoyed by guests from around the world.

This is a rare opportunity to take on a high impact role that blends tradition, innovation and natural beauty.

This role offers an excellent competitive salary with accommodation and significant company benefits.

Eden Scott is dealing exclusively with Balmoral on this vacancy, so to be considered for this unique opportunity, please submit their CV online and for an informal please call Sally on 07776 662506 or email sally.rae@edenscottt.com

Closing date is Tuesday 31st March 2026 at 5.00pm

Mackintosh Illuminated Digital Producer

CONTEXT
The National Trust for Scotland is the charity that cares for, shares and speaks up for Scotland’s magnificent heritage. Since 1931, we’ve pioneered public access to and shared ownership of some of the most magnificent buildings, collections and landscapes in Scotland. We’re Scotland’s largest membership organisation and we’re independent from government.

Working closely with colleagues across Scotland, we protect, enhance and build the Trust’s reputation, positioning our charity as a leader in protecting and sharing Scotland’s natural, cultural and historic places for everyone to enjoy. By listening to our audiences and placing them at the heart of what we do, we grow support for our charity, increasing membership, inspiring visits and generating vital income through philanthropic work.

JOB PURPOSE
This is a fixed term role developing and delivering engaging digital products to support the aims of our NHLF funded Mackintosh Illuminated Project. The project will run from 2025 – 2029.

The Trust is the custodian of two of Charles Rennie Mackintosh and Margaret Macdonald’s most outstanding, publicly accessible places: The Hill House and Mackintosh at the Willow. Together, these sites welcome 280,000 visitors annually, promoting the cultural legacy of Mackintosh and engaging visitors with the life and works of two of Scotland’s most influential artists’. The Mackintosh Illuminated Project will bring together these two properties in a joint engagement, communications and marketing and outreach programme to spotlight the design duo, sharing, celebrating and inspiring as many as possible with their creative genius and the beauty of their creations and create the foundation for a reappraisal of how Mackintosh and Macdonald are perceived and appreciated locally and internationally.
The post-holder will lead the development of digital products to support the engagement with Charles Rennie Mackintosh and Margaret Macdonald themes online as part of the Trust’s brand, marketing, communications, interpretation and audience strategies. The postholder will collaborate with stakeholders across Trust, supporting both the project’s priorities and national organisational objectives.

KEY RESPONSIBILITIES

1. Lead the development of digital products that support the Mackintosh Illuminated Project and meet the vision for “more people in Scotland and around the world to know, celebrate and be inspired by this creative genius.”
2. Oversee the implementation of a user-led approach to these digital developments, aligned with the project’s priority audiences. Use existing audience research, analytics tools, A/B testing, amongst other methods of gathering evidence, to support any planned development.
3. Work closely with the Trust’s wider Digital Product team to ensure that the new Mackintosh Illuminated digital products are audience-focused, compatible with the existing nts.org.uk website and adhere to the Trust’s technical standards and visual identity, following inclusive principles around accessibility.
4. Work with external agencies to manage Mackintosh Illuminated digital development workstreams, ensuring that we have the best resource available by preparing briefs and influencing suitable statements of work.
5. Manage stakeholders and collaborate with cross-functional teams both from the wider Mackintosh Illuminated project and across the Trust. These include areas such as curatorial, digital interpretation, learning and collections management colleagues. The post holder will need to stay on top of developments in these areas to inform digital products and content opportunities.
6. Ensure that wider marketing and comms campaigns for the Mackintosh Illuminated project are compliant with the Trust’s tone of voice, brand and technical standards and aligned with its marketing and communications and interpretation strategies.
7. Facilitate collaboration with the wider Trust digital team and relevant business stakeholders, involving them as appropriate at key points during the Mackintosh Illuminated digital product development.
8. Manage the budget designated for development of the Mackintosh Illuminated digital products, ensuring it is spent efficiently and delivers maximum impact against the project goals. You will also be responsible for reporting on progress against plan to the Mackintosh Illuminated Project Team.
9. Work with the Trust’s digital product team to coordinate digital resources and develop clear, sustainable plans for monitoring and optimising the Mackintosh Illuminated digital products during and after the lifetime of the project.
The current duties of this job do/ do not require a criminal records (Disclosure Scotland) check to be carried out.

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