Full Time

Director of Finance, Corporate Services & People

The Royal Botanic Garden Edinburgh is one of the world’s leading botanic gardens based on the quality, breadth and depth of our science, plant collections, public engagement and education. We are now looking to recruit a Director of Finance, Corporate Services & People to join our Executive team at an exciting stage of our development to deliver the high quality corporate, financial and resource management that underpins the continued success of our organisation.

This is a wide-ranging role leading and line managing our Finance, Digital, People and corporate planning teams. You will be the most senior finance presence in the organisation, responsible for developing, leading, and implementing strategic financial plans, and you’ll be the main point of contact with our sponsor team in the Scottish Government for corporate services. You will be Company Secretary for RBGE, and corporate governance will be a key part of the role with overall responsibility for coordinating our strategic and operational planning. You’ll lead our Digital team as they roll out a programme of digital enhancement across the organisation, and our People team as they continue to deliver our People Strategy.

Applicants will ideally be qualified accountants and have a sound understanding of finance and business planning, or an equivalent level of knowledge and experience. Leadership experience at a senior level will be essential, and a solid background in strategic and operational planning will also be needed.

For further information including candidate information pack and how to apply, please visit our website.

If you have not heard from us within two weeks of the closing date, please assume your application has not been successful on this occasion.

Retail Manager

Retail Manager, Renfrewshire, 37 hours, Permanent, Grade 6: £35,383.06 – £37,331.64 p.a (£18.34 – £19.34 per hour)

We are looking for someone with previous experience in retail who holds a Management qualification (HNC in a related subject) and or related equivalent experience.

You must have a calm, can-do attitude and a commitment to developing OneRen’s commercial business portfolio.

The ideal candidate will be a confident communicator and a strong leader with the ability to adapt quickly and positively in a changing environment. Who will have a creative approach to the retail experience and ensures this is customer focused and reflects the overall vision of OneRen.

We’ll take care of the rest by investing in your training with a first-class programme that will give you the skills and support to thrive in your role as an important member of the management team.

As a Retail Manager, no two days will be the same, but tasks will cover:

Deliver outstanding retail experiences across all venues, aligned to brand standards and visitor expectations
Implement clear SOPs to ensure smooth operations, compliance, and exceptional customer service
Drive sales growth through strong merchandising, promotions, stock control, and optimised retail processes
Manage staffing, budgets, financial reporting, and EPOS transactions efficiently and accurately
Lead retail strategy including e-commerce, pop-ups, buying plans, supplier relationships, and product development
Build and develop a high-performing team while collaborating across departments to maximise commercial performance

Closing date: 7 June 2026

Interview date: week commencing 22 June 2026

The successful candidate will be required to undertake a Level 1 Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Active Schools & Community Club Development Coordinator (Local Club Development)

Active Schools & Community Club Development Coordinator (Local Club Development), Renfrewshire, 35 hours, Temporary until 31 March 2027, Grade 08: £41,080.70 – £43,161.20 p.a. (£22.51 per hour)

We are seeking a highly motivated, proactive and creative individual to play a key role in supporting the development, growth and long-term sustainability of local sports clubs.

Reporting to the Active Schools & Community Club Lead Officer, key responsibilities include:

Working closely with local sports clubs, National Governing Bodies, community partners, and internal departments to strengthen club structures, increase participation opportunities and enhance pathways to club sport.
Supporting clubs to become more sustainable by developing strong governance, volunteer capacity, effective planning and inclusive practices.
Recruiting, developing and retaining club coaches, volunteers and leaders, ensuring access to relevant training and continuous development opportunities.
Identifying and securing funding opportunities to support club development, growth initiatives and facility improvements, while contributing to and managing allocated budgets in line with agreed development plans.
Coordinating and promoting community sport opportunities, ensuring strong links between schools, clubs and wider community provision to increase participation and lifelong engagement in sport.
Providing practical support and guidance to clubs on areas such as membership growth, safeguarding, equality and inclusion, and club development planning.
Applying appropriate financial procedures, including audit, control, purchasing and resource allocation, in line with organisational policies.

Successful candidates must have a flexible approach regarding hours worked to suit the needs of the service.

You may be required to work at any locations across OneRen in accordance with the needs of the business.

Closing date: 7 June 2026 at 23:59

Interview Date: 23 June 2026

The successful candidate will be required to undertake a PVG Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Digital Marketing & Communications Officer

Live Borders is a charitable trust at the heart of the Scottish Borders, delivering sport and leisure, libraries, museums, arts and events that make a real difference to people’s lives. Every penny we generate is reinvested into our services and communities. We’re on an exciting journey right now – new leadership, a new strategy about to launch, and a genuine ambition to grow our reach and impact across one of Scotland’s most distinctive regions.

We’re looking for a Digital Marketing Officer to take the lead on digital marketing across the organisation. This is a broad, hands-on role with real scope to make your mark.

You’ll be the go-to person for everything digital – owning the website and app, leading on social media, managing paid advertising across Google and Meta, and acting as the team’s lead for our CRM and e-communications. You’ll also be our AI champion, helping the team identify and adopt tools that improve how we work.

The breadth of what Live Borders does means your work will span an unusually wide range of audiences, services and channels – from fitness campaigns to cultural events and everything in between. No two weeks look the same!

This post sits within our newly formed Engagement team, bringing together marketing and communications, fundraising, community engagement, insight and customer excellence. It’s a new way of working for us, and we want people who’ll help shape what good looks like.

What we’re looking for

You’ll have solid experience in a marketing role with a strong digital focus – social media, paid advertising, CRM, website management and analytics. You’ll be confident using data to make decisions and comfortable advising colleagues on digital. Familiarity with AI tools and an understanding of brand management and audience segmentation would be a real plus.

You’ll also line manage our Marketing Co-ordinator, so some experience of supporting or supervising others is helpful, though not essential.

We know it’s not always possible to tick every box. If you have the core skills and experience and you’re excited by what you’ve read, we’d encourage you to apply.

What we offer

• A strong flexible working structure (a typical week for our team has 3 days in the office, 2 working from home, with flexible start and finish times)
• 30 days annual leave plus 4 public holidays
• Free Live Borders gym and pool membership
• Free entry to our attractions

Download our recruitment pack to find out more, including how to apply.

Native Woodland Partnership Officer

JOB PURPOSE

The National Trust for Scotland is Scotland’s largest membership organisation and Scotland’s largest charity land manager. We manage many of Scotland’s most significant woodlands, from the extensive Caledonian pinewoods of Mar Lodge to rainforest hazelwood’s in the Hebrides and endemic Whitebeam woodlands on Arran.

As a founding member of both the Alliance for Scotland’s Rainforest and Caledonian Pinewood Partnership and as a key delivery partners with the Scottish Government for landscape scale ecological restoration of native woodland in Scotland, we are recruiting a post to help drive this exciting work.

You will lead the Trusts outreach for native woodland restoration across Scotland, developing several large scale projects. You will build partnerships with private landowners, communities of place and communities of interest, including other eNGOs and conservation organisations. You will have the backing and support of our nature, fundraising, planning, community engagement, estates and media teams.

The focus of your work will be developing two Alliance for Scotland’s Rainforest landscape scale projects in West Lochalsh and on Arran and provide initial contact and support to pinewood managers who look after threatened remnants, to bring their sites into recovery.

We are looking for strong communication & diplomacy skills, which can be influential at a network scale. Someone who can build trust and influence in land management situations, across a diverse range of partners with different interests and objectives. Someone who can develop partnership project plans, acting as the bridge between our internal expertise, existing and new partners. In particular you will develop delivery project content to a “shovel ready” stage, so your fundraising colleagues can draft applications.

The Trusts Plan for Nature (https://www.nts.org.uk/what-we-do/wildlife/plan-for-nature) provides the organisational context for our landscape scale nature restoration work and the Scottish Biodiversity Delivery Plan (https://www.gov.scot/publications/scottish-biodiversity-delivery-plan-20242030) the external context.

Existing partnerships NTS is a member of with a primary interest in landscape scale nature restoration:

Caledonian Pinewood Partnership https://www.pinewoods.scot/caledonianpinewoodpartnership
Alliance for Scotland’s Rainforest https://savingscotlandsrainforest.org.uk/
Mountain Woodland Action Group https://www.msag.org.uk/
Biosecurity for Scotland https://biosecurityforlife.org.uk/biosecurity-for-scotland
Mountain Plants Alliance
IUCN Peatlands Programme https://www.iucn-uk-peatlandprogramme.org

KEY RESPONSIBILITIES

• Making initial contact, maintaining and/or developing ongoing communication and liaison with external landowners, stakeholders and associated organisations.

• Understanding external landowner’s and communities’ values, objectives and constraints and communicating the Trusts, with a view to building trust, understanding and cooperation in relation to collaborative, nature positive land management.

• Develop collegiate partnership operations and memoranda of understanding with both internal and external stakeholder input and support.

• Liase with internal NTS expertise across multiple disciplines, to inform your delivery of external communications and advice to stakeholders.

• Develop collaborative landscape scale funding bids across multiple estates and landholdings, including both NTS land and externally owned land, in association with the Trusts fundraising team.

• Supporting applications for government grants including Scottish Forestry Grant Scheme, Agri Environment Climate Scheme, Nature Restoration Fund etc.

• Coordinate delivery of landscape scale nature restoration projects across multiple estates and landholdings, including both NTS land and externally owned land, including budget management.

• Procure and manage contracts associated with landscape scale nature restoration projects, monitor delivery of grant conditions and complete grant claims & reports.

• Organise partnership meetings and events to strengthen networks and collaboration within the partnership.

• Write reports for partners and funders showing progress against agreed objectives and funding obligations.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications and Experience

We are looking for someone with strong communication and diplomacy skills, with good interpersonal and team building skills. Someone who can develop understanding and consensus in partnerships which bring people together with an agreed purpose. And who can then deliver these projects effectively in a coordination role. These skills can be developed from a wide range of backgrounds.

Essential
• Strong, effective communication skills.
• Influential at a network scale.
• Ability to build trust and influence in a land management situation.
• Developing project plans.
• Understanding of land management relevant to the partnership project type.
• Basic ecological understanding of the habitats and species of relevance to the project.
• Strong time management and prioritising skills in a multifaceted situation.
• Reporting project activity or similar.
• Safe working experience in an outdoor situation.
• A driving licence valid for driving within the U.K.
• Ability to travel throughout Scotland regularly, including remote, wild and rugged locations.
• Profficient in Microsoft Office applications or similar.

Desirable
 Experience of applying for government land management grants, for example Scottish Forestry Grant Scheme, Agri Environment Climate Scheme, Nature Restoration Fund etc.
 Experience of developing fundraising applications.
 Experience of chairing meetings.
 Experience of procuring & managing contracts.
 Experience of community engagement and consultation.
 Well-developed ecological understanding of the habitats and species of relevance to the project.
 Prior delivery of landscape scale nature restoration projects in a coordination role.
 Experience of working in rural sectors relevant to the partnership project type e.g. forestry/farming/stalking.
 Developing budgets in a relevant situation.
 Managing budgets in a relevant situation.
 A relevant degree, MSc or PhD.
 GIS proficient.

DIMENSIONS AND SCOPE OF JOB

Scale
• Responsible for developing and coordinating large multi-landowner landscape scale partnership projects.
• Responsible for the external reputation of the Trust (in the relevant projects).
• Responsible for partnership relations of the Trust (in the relevant projects).
• Responsible for undertaking work safely in outdoor areas.

People Management
 Contract management for land survey and management operations.
 Developing, maintaining and leading networks of landowners, agencies, communities and charities (in a project development and management situation).
 No direct line management responsibility.
 The role reports to Head of Nature Conservation at the National Trust for Scotland.

Finance Management
 Developing multi-million pound landscape scale funding bids involving several external partners.
 Coordinating delivery of multi-million pound landscape scale funding bids involving several external partners.
 Budget management of above projects (Budget holder).
 Budget reporting, both internally and externally to partners and funders of above projects.

Tools/equipment/systems
• Standard IT equipment for office work.

Key performance indicators and targets
• Building partnerships to help deliver the Trusts Plan for Nature at our places and achieve wider impact at a landscape scale.
• Deer impacts reduced, INNS reduced and Trust Priority Species and Trust Priority Habitats regenerating.
• Maintaining and Improving the Trusts’ reputation as an impactful nature conservation organisation.
• Maximise financial income for nature conservation, including operations and cost recovery of salaries.

Senior Marketing Executive

Reporting to the Visitor Experience Manager and working closely with the Duke and Duchess of Argyll, the wider Estate team and departmental managers, this is a broad, hands-on role for someone who enjoys combining creativity with laser commercial focus. The successful candidate will take responsibility for digital content, social media, a new website implementation, designated marketing campaign delivery, PR support, brand consistency, marketing collateral and audience engagement. They must also be adept at measuring and reporting on the success of each part of the marketing plan after delivery.

The role would suit someone with experience in tourism, heritage, hospitality, events, visitor attractions, culture, destination marketing or a related consumer-facing environment, who is excited by the opportunity to live and work in a beautiful rural Scottish setting.

Key Responsibilities

Marketing Planning and Reporting
• Support the creation and delivery of an annual marketing plan.
• Coordinate day-to-day marketing activity, ensuring campaigns are planned, delivered and reviewed effectively.
• Prepare regular reports on campaign activity, website performance, social media engagement, direct bookings and other agreed KPIs.
• Use data to suggest practical improvements to campaigns, content and direct visitor communication.
• Review marketing memberships, subscriptions, digital tools and platforms with the VEM and the wider team.

Digital Marketing, Content and Social Media
• Manage and develop social media content across appropriate channels, with a clear content calendar and consistent tone.
• Create engaging copy, photography, video and digital content that reflects the Castle’s heritage, setting, people, events and visitor experience.
• Support paid or boosted posts where appropriate, reviewing performance and advising on results.
• Explore and build suitable channels including LinkedIn and YouTube, particularly for corporate, high-end event, filming and destination audiences.
• Use AI tools and other relevant platforms to support research, planning, content drafting and reporting, while ensuring all material remains accurate, sensitive and on brand.
• Keep abreast of digital trends and emerging marketing tools, applying only those that are appropriate for Inveraray’s audience and brand.

Website, Bookings and Customer Journey
• Work with the website designers and internal team on the forthcoming website redevelopment.
• Maintain and update website copy, imagery and practical visitor information once the site is live.
• Support improvements to the online customer journey, particularly around direct bookings, events, visitor information and enquiry handling.
• Understand booking platforms, website CMS tools, CRM systems and point-of-sale systems sufficiently to support a smoother visitor and customer experience.
• Ensure that advertised experiences are clear, accurate and commercially sensible, while more exclusive or bespoke experiences remain appropriately discreet and enquiry-led.

Brand, Signage and Marketing Collateral
• Act as a brand custodian across Inveraray Castle & Gardens, helping to ensure consistency of tone, visual identity, fonts, colours, imagery and presentation.
• Support the creation and updating of branded collateral, including printed materials, signage, visitor information, event material and digital assets.
• Work with departments to improve the consistency and quality of customer-facing communications.
• Coordinate content and photography requirements across departments, helping to build a stronger shared content library.
• Protect the tone and reputation of the Castle as both a private family home and public visitor destination.

PR, Partnerships, Events and Filming
• Recognise and respond to appropriate PR opportunities, escalating sensitive or high-profile matters for senior sign-off.
• Support relationships with press, media, tourism partners, influencers and destination marketing bodies.
• Research and build initial relationships with film location scouts and relevant production contacts, with commercial negotiations handled by the VEM and senior leadership.
• Continue and support relationships with event companies and partners.
• Assist with marketing for high-end events, private experiences, retail, food and beverage, filming, gardens and other visitor-facing commercial activity.

Internal Relationships and Team Working
• Work closely with the VEM and departmental managers to understand priorities and develop appropriate marketing support.
• Build positive relationships with internal teams, including seasonal staff, retail, food and beverage, events, gardens, archives and wider Estate colleagues.
• Handle both external customers and internal stakeholders with professionalism, warmth and good judgement.
• Carry out other reasonable duties as requested by the Senior Management Team and Family.

If you feel you could bring warmth, energy and creativity to this special environment or would like further information, please email Katharine Landale, Bold New Recruitment with your CV and a covering letter stating why you should be considered for this wonderful role.

See below for full job description.

All applications to be sent to: katharine@boldnewrecruitment.co.uk

Gardener

KEY PURPOSE
To ensure that the garden, grounds and related policies of gardens are managed and maintained as nationally recognised gardens of outstanding historical and horticultural importance; contributing to the properties’ overall conservation and development, and its enjoyment by visitors and supporters.
The role of ‘Gardener’ as a key member of the team, will be heavily involved in the implementation of development plans for the gardens and wider designed landscape.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
 Undertaking practical maintenance of the garden e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry.
 Contributing to the management, conservation and development of the garden by plant propagation, cultivation and production of seeds, and the maintenance of appropriate plant records and labelling.
 As requested, assisting with education/interpretation activities such as introductory talks and guided walks.
 Fostering positive relationships with local communities and organisations and promote the work of the Trust.
 On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities.
 Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager.
 On occasion, contributing to the review and development of annual operating plans and operational workplans for the gardens.
 Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications

Essential
 No formal educational qualifications required, but HNC or RHS Level 1 or equivalent would be desirable.

Desirable
 PA1 and PA6 spraying certificates.
 Current driving licence valid for driving in the UK.
Skills, Experience & Knowledge
Essential
 Practical experience in general amenity gardening ideally in a garden open to the public.
 Demonstrable skills in plant husbandry, particularly fruit trees, shrubs, herbaceous plants, turf culture and pruning.
 Sound demonstrable plant knowledge and identification skills.
 Sound knowledge of basic tool and machinery use and maintenance
 Good practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
 Excellent interpersonal and communication skills; confident in interacting and dealing with a wide range of people; and able to represent the Trust.
 Good organisational and time-management skills – including the ability to prioritise work where necessary and the ability to work using own initiative, in the absence of direct line management.
 Eye for detail and finish, quality standard and best practice.
 An understanding and commitment to the aims and objectives of the National Trust for Scotland.
 Living the values of the National Trust for Scotland and encourage colleagues to do the same
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
 Experience of working in a mixed team that includes short-term/seasonal staff and/or volunteers.
 Competent IT skills sufficient for maintaining plant records, use of the internet/intranet, assisting volunteers, on-line learning etc.
 An appreciation of Scottish garden history in a general context.
 Experience of tree inspections and advanced CS units.
 Current First Aid certification (or willingness to train and use).

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Data Analytics Apprentice

Job purpose
This role, providing a Diploma in Data Analytics SCQF Level 6 will work with the Insight Manager to support the collection, management, analysis and reporting of audience and project data primarily related to the Mackintosh Illuminated Project. The work will help guide decision makers and support robust reporting across the project workstreams.
Through hands-on experience and structured learning, they will gain skills in data collection, management, analysis and reporting, giving them strong foundations for a career uncovering insight from data.
The role is part of the Audiences & Support Directorate and there is flexibility in the role location.
Key responsibilities and accountabilities

1. Support the identification and understanding of key audiences related to the Trust and the Mackintosh Illuminated Project in particular.
2. Learn to use a variety of data analysis tools (Excel, SQL, Python, Power BI) to help answer business questions
3. Work with the Insights Manager to improve end-to-end audience research including data collection, storage, transformation, modelling and reporting.
4. Contribute to Mackintosh Illuminated project reporting as required
5. Work with the Mackintosh Illuminated project team and a range of Audience and Support, Public Engagement and Research and IT colleagues.
6. Gain credits for the diploma including:
a. Supporting Digital Business Transformation
b. Applying Methods and Principles in Project Management
c. Developing Meta-Skills and Personal Professionalism
d. Managing Data Assets
e. Planning Data Analysis
f. Locating and Accessing Data Sources
g. Transforming Data for Analysis
h. Analysing Data
i. Visualising and Communicating Data
j. Implementing Machine Learning Models
Required qualifications, skills, experience & knowledge

Qualifications

Essential
• Participating in the SCQF Level 6 Diploma in Data Analytics as part of this role.
• National 5 (or equivalent) in Mathematics or IT related subject.
• National 5 (or equivalent) in English.

Desirable
• Interest in heritage and conservation.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.
Experience

Essential
• Excellent analytical and numeracy skills and attention to detail
• IT literacy and familiarity with data analysis tools (principally Excel) and the ability to pick up other tools as appropriate
• Demonstrable experience of our core values (brave, caring, curious, inclusive, vibrant).
• Strong teamworking skills
• Good communication skills with the ability to effectively communicate complex ideas
• Ability to manage time efficiently and effectively in an environment of changing priorities.

Desirable
• Passion for data and uncovering meaningful insights

Dimensions and scope of job

People Management
• No line management responsibility
• Close working relationship with A&S, property teams and other Directorates
Financial Management
None
Tools / equipment / systems
Training will be provided for all the below:
• Microsoft Office systems including OneDrive, Teams, Excel
• Core NTS Survey platforms (MS Forms, Snap Survey)
• SQL and Microsoft Azure
• Data analysis and visualization tools (Power BI, Python)

Key performance indicators and targets
• Contributes to key objectives of the Insights function such as survey data collected, projects completed and unique users to the Audience and Insights SharePoint Hub.
• Contributes to A&S KPI through supporting membership and marketing work with actionable insight.
• Completion of all coursework and assignments for SCQF Level 6 Diploma in Digital Marketing

Visitor Services Assistant – Housekeeping

JOB PURPOSE
The main purpose of this role is to clean and maintain standards in the holiday accommodation situated at Brodick Castle. The post holder will provide an efficient, reliable service and high standards in housekeeping based on the needs of the property. Areas will also include but are not limited to; holiday accommodation, visitor restrooms, café’ and castle, ensuring that these areas are cleaned and maintained to the highest standards, to make the property the best possible place to visit and work.
Occasional evening work may be required as well as supporting other departments on site depending on operational need at the time.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The post holder is responsible for always providing a consistently high standard for visitor care which includes a wide variety of housekeeping duties in connection with the well-being and care of the property. Besides the focus on the area housekeeping the role supports other areas such as admissions, catering, retail, functions and events etc. in response to the needs to the business.

• Changeovers in the holiday accommodations.
• General cleaning of surfaces (e.g. windowsills, skirting boards and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of the public areas, offices, meeting room, retail, café areas, public and staff toilets and entrances to the Museum and other areas as required.
• General maintenance, include things like replacing bulbs, function and event set ups, small DIY repairs.
• Contribute to major deep cleaning tasks during certain periods of the years.
• Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties which are in line with our green policies.
• To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.
• To ensure that tools and equipment are in good working order, reporting any faults to Line Manager.
• Reporting losses/breakages, wear and tear and repairs required immediately to your line manager.
• Wearing correct uniform, name badges, or PPE as required.
• Follow Trust policy regarding Health and Safety, Environmental Sustainability, and Collections Care;
• Report to Line Manager any defects seen which are likely to affect public experience and security.
• Only use approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.
• Ensure Safe Systems of Work and guidelines are implemented effectively within the role.
• The postholder is required to attend the Trust’s training programs to maintain and improve on their technical skills.
• Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.
• Working in harmony with other departments; visitor services, events, gardening, maintenance and site repair employees/contractors.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• No formal educational qualification required.
• Current, clean driving license is required.

Skills, Experience & Knowledge
Essential
• Sound previous housekeeping experience including:
o cleaning and presentation of areas open to the public
o Evidence of taking action to identify health and safety issues, required repairs, damage etc.
• Personal commitment to high standards of cleanliness
• Personal commitment to excellence in customer care
• Flexible, helpful outlook to customers and colleagues
• Attentive to detail with an eye for presentation and finish
• Ensure that all activities undertaken are compliant with the Trust’s health and safety policies
• Excellent interpersonal skills, with an ability to get along with a wide range of people
• This is a physical job, which will normally include use of vacuums, mop and bucket, lifting, fetching and carrying laundry and objects
• Working flexibly in response to the needs to the business, including evening/weekend work and lone working
• An understanding and commitment to the aims and objectives of the National Trust for Scotland
• Living the values of the National Trust for Scotland and encourage colleagues to do the same
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Business Development Executive

About Us

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities and services, from boating, and mooring, paddling, walking and wheeling, to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

About the Role

We currently have an exciting opportunity for a Business Development Executive to join our Destinations team in Falkirk.

The postholder will establish and deliver a scalable sales model, targeting domestic and international markets including emerging markets to grow income, diversify demand, and maximise utilisation of existing assets.

They will deliver proactive, revenue‑focused sales activity across Scottish Canals’ premium destination products, driving growth in high‑value experiences, meetings and events, and boat tours.

The role is offered on a 2 Year Fixed Term basis, working Monday to Friday with occasional travel and evening work, 35 hours per week.

Primary responsibilities of the role:

Proactively secure new business across group travel, corporate, travel trade, and events markets.
Drive commercial performance of premium experiences including:
The Kelpies Experience
Behind the Wheel Tour
Meetings and event spaces
Develop and manage a robust sales pipeline.
Target emerging international markets, working with partners such as VisitScotland and UKinbound.
Re‑engage dormant clients to restore commercial relationships.
Attend and represent Scottish Canals at tradeshows & sales events.
Work collaboratively with marketing, product, and operations teams to shape offers and itineraries.
Provide accurate sales forecasting, performance reporting, and market insight

About the Reward

This role offers a progressive starting salary of £32,367 – £35,218 (Band C).

Scottish Canals offer a generous annual leave entitlement of 32 days, plus 6 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

About You

Qualifications and knowledge required:

Relevant qualification in sales, marketing, business or tourism.
Evidence of continuous professional development.
Understanding of visitor attractions or tourism sector.
Knowledge of travel trade and group booking markets.
Awareness of sustainable tourism principles.

Skills and experience required:

Proven B2B sales and business development skills.
Strong negotiation and relationship‑building skills.
Ability to manage and convert a sales pipeline.
Excellent communication and presentation skills.
Sales reporting capability.
Delivering revenue growth through proactive sales.
Working with corporate, group or travel trade clients.
Representing organisations at trade shows or events.
Developing new markets or customer segments.

Qualities & abilities required:

Commitment to Scottish Canals organisational values – We Care, We Create, We Collaborate.
Willingness to travel and work flexibly.
Commitment to excellent customer service.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

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