Full Time

Senior Housekeeper Supervisor

Job Title
Full-Time Senior Housekeeper Supervisor
Department
Estates & Housekeeping
Reporting To
Head Estates & Housekeeper
Direct Reports
Housekeeping Supervisors
Peer Relationships
Fellow Housekeeping Team
Contract Type
Full-Time, Permanent

ABOUT LOCH INSH

Loch Insh Outdoor Centre is an award-winning holiday destination in the Cairngorms National Park. Set in 15 acres of mature woodland on the shores of Loch Insh, the business encompasses a 20-room main lodge, 13 chalets, two apartments, an events venue, and The Boathouse Restaurant, alongside a thriving watersports and ski sports activity centre.

See www.lochinsh.com.

WHAT ARE YOU HERE TO DO?

As the Senior Housekeeping Supervisor you are the brains, backbone and cleanliness standard setter of all housekeeping operations within Loch Insh accommodation estate. You are responsible for scheduling available staff resources across housekeeping and laundry operations and planning the recruitment of seasonal housekeeping staff and engagement of external agency contractors to meet the peaks and troughs of demand.

You are also responsible for setting cleanliness standards across all guest accommodation across the estate. In conjunction with the Estates and Housekeeping Manager you will coordinate deep cleans during the quieter times of year and inducting new employees and training them to an ability where they can

You report directly to the Head of Estates and Housekeeping and you line-manage your housekeeping team directly.

Facilities Visitor Services Manager

Brodick Castle, Gardens & Country Park, Isle of Arran

Eden Scott is delighted to be working with the National Trust for Scotland to appoint a Facilities Visitor Services Manager for Brodick Castle and its wider estate.

About National Trust for Scotland

National Trust for Scotland is a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

The Role

An exciting opportunity has arisen to join the team at the Trust as Facilities Visitor Services Manager (VSM) for Brodick Castle, Gardens & Country Park, looking after on of the trusts most iconic properties, Brodick Castle and its wider estate.
Brodick Castle, Gardens & Country Park comprises of gardens, woodlands and waterfalls, a grand baronial castle and estate, a Woodland café, park café, gift shop and holiday lets. Set in the picturesque town of Brodick on the Isle of Arran, Brodick Castle is Britain’s only island country park.

The Facilities VSM is responsible for supporting the optimisation of properties facilities and services, operational leadership, and the smooth running of the property, gardens and country park. Specific areas of responsibility include:

• Ensuring compliance is met and adhered too across the property and within the team
• Sustainability and environmental management
• The conservation of the property and wider estate
• Financial Sustainability
• Project management
• People management of a small team
• Willingness to develop new skills, knowledge and qualifications in relevant fields.

The Facilities VSM has first-line responsibility for the supervision of all services and maintenance that support the core business at Brodick Castle. They will ensure that all managed departments are safe, secure, clean and comfortable environments in which the team, students, and volunteers can effectively work, and visitors and tenants can enjoy.

About You

We are seeking a Facilities Manager with experience of working with similar property types, who has a good understanding of compliance, health & safety, and planned and reactive maintenance.

Essential Qualifications, Skills and Experience

• HND or Equivalent in a technology related discipline
• IOSH or H&S at Work Certification
• Demonstrable knowledge of Health & Safety.
• Experience of supervising or working in the safe and effective operation of buildings and facilities in a busy operational context.
• Experience of risk management and managing safe systems of work.
• Ability to read and understand building plans and drawings and evidence of record keeping skills.
• Ability to cope with physical demands of the job i.e. working at height, lifting/carrying tools and materials.
• Have a solution focused approach and be able to act independently.
• Full UK driving license.

Further Details & Application Process

The role offers a competitive salary of £35,800 with significant company benefits.
Eden Scott is dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity, please submit your CV online and for an informal chat or to receive the full Job Description, please contact Iain Atkinson, Director, Eden Scott on 07714 124 033 or by email iain.atkinson@edenscott.com

Warehouse Team Supervisor (Hands-On):

Location: Broxburn West Lothian.
Job Type: Full-time, Permanent
Salary: £30,000 – £32,000, dependent on experience
Hours of Work: 37.5 hrs per week: Mon – Fri with varying pattern between 8am – 5pm

Lomond Books is a well-established specialist book wholesaler and distributor, supplying customers in the tourism, heritage and gift market across the UK. We are looking for an experienced warehouse operative/team leader ready to step into this role or an experienced Team Supervisor, working hands-on alongside a small, close-knit warehouse team of 6.

This is an ideal opportunity for someone who already knows how a warehouse runs day to day and seeks accountability, influence and results, while still staying practical and fully hands-on with the daily activities of the warehouse.

The Role:

You will be hands-on in the warehouse while also taking responsibility for helping organise the day, supporting colleagues and keeping standards high.

Key duties include:

Working hands-on across all warehouse activities: goods-in, checking-in, picking, packing and dispatch.
Acting as the day-to-day supervisor for the warehouse team, taking responsibility for workflow, task allocation and maintaining standards.
Helping plan daily/weekly workloads and priorities, and setting rotas.
Supporting and guiding other team members when required.
Maintaining high standards of accuracy, housekeeping and health & safety.
Carrying out routine equipment and safety checks.
Operating a forklift (where applicable).
Working closely with the sales office and senior management team.
Feeding back ideas to improve efficiency and ways of working.

About You:

This role would suit a senior or experienced warehouse operative or a current supervisor who:

Has solid, hands-on warehouse experience.
Is comfortable taking ownership of day-to-day operations and decisions.
Able to support, guide and motivate a small team.
Has good attention to detail and takes pride in getting things right the first time.
Is reliable, practical and calm under pressure.
Comfortable working in a physically active, hands-on role.
Holds a forklift licence (preferred, or willing to obtain).
Has Fire Warden and/or First Aid training (advantageous, not essential).

Previous formal supervisory experience is not essential — we are most interested in attitude, experience and the willingness to help achieve results.

What We Offer:

A stable, permanent position within a long-established independent business.
A supportive environment with direct access to senior management.
Training and development to support you in the role.
Competitive pay based on experience.
A straightforward, respectful workplace where individual contribution is visible and valued.

To apply, please send your CV and a covering letter explaining why you’re a good fit for this role and what you would bring to Lomond.

For more information visit our website and go to WE ARE RECRUITING. A detailed job description and person specification plus general information are available for download.

Join The Chocolatarium as an Assistant Manager in the heart of Edinburgh’s Old Town, taking on a varied, hands-on role within a leading visitor attraction. You’ll work closely with a small, experienced management team to run day-to-day operations, lead staff, and deliver exceptional customer experiences, including hosting engaging, 5-star tours.

This is an ideal opportunity for an experienced professional looking for a broad management role (or a motivated graduate). You’ll gain real responsibility across operations, team leadership and business development. Find more information on the Work For Us page of our website.

About Us

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

About the role

We currently have an exciting opportunity for a Property Maintenance Technician to join our Estates & Placemaking team. This role will be based in the Crinan Canal region due to the requirements of job, with a flexible base within the Lochgilphead/Ardrishaig/Crinan areas being the most suitable locations. You will support the Estates Team in delivering a comprehensive maintenance and repair service across the entire Scottish Canals network, working in and around a diverse range of properties including residential, operational and commercial buildings as well as top rated visitor attractions.

The role is offered on a permanent basis, and with a starting salary of £32,367 (Band C). Working hours 35 hours per week, Mon-Fri.

Scottish Canals offer a generous annual leave entitlement of 32 days, plus 6 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Support the Facilities Manager to deliver a comprehensive Planned Maintenance Programme in relation to property related works across the Scottish Canals Estate
Support the Facilities Manager and wider business by delivering a robust reactive maintenance service across all areas of the Scottish Canals Estate, carrying out property and building related repairs as well as undertaking minor installations and upgrades where required
Provide support to other Scottish Canals teams where required, in managing Estates Properties and associated Property equipment and infrastructure to required standards
Qualifications and knowledge required:

Property/Building trade City & Guilds qualification or NVQ Level V (HNC) In Construction Practice
Certification in PAT, Control of Legionella & PASMA advantageous but not essential
Current Clean Driving Licence
Knowledge of traditional construction methods and materials, knowledge and understanding of layouts, drawings, and schematics
Awareness of current legislation and Compliance requirements relating to property, installations and maintenance
Familiarity of Property Planned Maintenance regimes, timescales, and scheduling
Understanding of Risk Assessment procedures and Point of Work permits and processes
Skills and experience required:

Previous experience of carrying out cyclical inspections, planned maintenance, minor project installations, fault finding, and reactive repairs
Previous experience of working in a diverse range of properties including Residential, Commercial, Leisure/Retail and Operational facilities
Experience of repairs and maintenance on buildings using traditional construction methods
Working within a fast-paced environment, to meet tight timescales
Working within a small team, with regular engagement with various departments and stakeholders
Lone working procedures
Basic First Aid
Skilled in the use IT equipment and associated systems – Laptop, tablet, mobile phone, email, CAFM/Asset management systems, certification/report writing

Qualities & abilities required:

Work planning/scheduling and excellent time management
Comfortable working within a team, and equally confident working on own initiative
Excellent communication skills to be able interact with a wide range of personalities and stakeholders across all business areas, including colleagues and front facing customers/public
Competence in the operation and maintenance of plant/tools and equipment used to fulfill the objectives of the role
Excellent problem solver with diligent fault-finding skills with ability to determine underlying causes of repeated electrical issues

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Inverewe is a garden of international importance. Created by Osgood Mackenzie in the late 19th century, and in NTS ownership since 1952, exotic plants flourish in a challenging northern landscape of spectacular mountain and coast. Within its essential wooded shelterbelt, Inverewe’s planting has always been developed to ‘push the boundaries’.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Undertake practical maintenance (e.g. managing trees and shrubs, herbaceous plants, and bulbs; clearing invasive species; weed control; composting and soil improvement; hard-landscaping; path care), with particular responsibility for a designated area within the woodland garden.

Knowledge of composting systems with an interest and ability to work alongside the team to help maintain our composting systems and soil health

Undertake such other reasonable duties as may, from time to time, be required to ensure the smooth running of the property as required by the Head Gardener.

Contribute as required to the wider garden, to the standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors.

Contribute to the management, conservation and development of the garden by assisting with plant propagation and other nursery work, and the maintenance of plant records and labelling.

Assist with education/interpretation activities such as introductory talks and guided walks.

Foster positive relationships with local communities, promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.

On occasion, contribute to the review and development of property action plans and operational workplans for the garden.

On occasion, supervise and work with volunteers, student placements and/or apprentices to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities.

Ensure compliance with the Trust’s health, safety, and environment policies and procedures.

Demonstrate self-motivation, strong organisational skills, including time management and the ability to plan and prioritise.

What we do? Restoration Yard is a truly special place. Just a few miles from Edinburgh and set within the historic Dalkeith Country Park, it’s the perfect place to eat, shop and restore. Visitors can enjoy a quick bite or caffeine fix in the Coffee Bar, enjoy a delicious breakfast or lunch in our restaurant, The Kitchen; browse handpicked fashion, beauty, food and homeware in our shopping haven, The Store; or focus on wellbeing in our wellness space or outdoor sauna. The Park also provides a stunning background for a variety of events and special occasions.

The role? An exciting opportunity has arisen to join our food and beverage management team focussing on the smooth running of The Kitchen – a light-filled dining environment with panoramic views of the River Esk – as well as supporting our other food outlets as required. Working closely with our Head of Food & Beverage and front of house team, the successful candidate will help to deliver efficient daily service, ensuring we consistently deliver high standards of service, while supporting and motivating the wider team.

The person? As an experienced hospitality professional, you will have excellent people skills, an eye for detail, and a commitment to the highest standards of service and presentation. You’ll thrive in a fast-paced environment and be able to support and motivate the team during our busiest times. Candidates must have worked at management or supervisory level and knowledge of food hygiene and licensing regulations.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, cycle to work scheme, and wellbeing support and resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on ‘download information pack’ under the relevant job title for more detail on the role and how to apply. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 11 May.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Head of Marketing and Communications, Paisley, 37 hours per week, Permanent, Grade 11: £59,711.33 to £63,338.38, p.a, (£30.95 per hour)

Are you a dynamic, commercially-driven marketing leader? Do you have a proven track record of maximising revenue and delivering exceptional ROI through a holistic, data-driven marketing strategy? Do you want to take the strategic helm of a vital communications function, acting as the ultimate custodian of a major charitable brand?

If you are ready to be directly accountable for commercial success, lead a multi-disciplinary team, and shape the public narrative for OneRen, we want to hear from you! This senior role holds direct responsibility for maximising income through marketing from memberships, advertising, events, and secondary spend across our entire portfolio.

Closing date: 10 May 2026

Interview Date: To be confirmed

The successful candidate will be required to undertake a Basic Level 1 Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Active Schools & Community Club Development Coordinator, Renfrewshire, 35 hours, Temporary until 31 March 2027, Grade 08: £41,080.70 – £43,161.20 p.a. (£22.51 per hour)

We are looking for a highly motivated, hardworking, creative and proactive individual to make a positive contribution in assisting the development and delivery of our sports service team.

Reporting to the Active Schools & Community Club Lead Officer, key responsibilities include:

Working closely with the Active Schools Coordinators, PE Departments, National Governing Body Development Managers, local clubs and all other relevant departments and organisations to ensure the aims and outcome of competitive secondary school sport are achieved.
Recruit and support coaches, leaders and volunteers and ensure ongoing training opportunities
Source additional funding opportunities to further enhance school sport and manage and allocate an operational budget to an agreed Secondary Schools Action Plan
Coordinate and develop school sport opportunities in schools and the wider community
Apply appropriate audit, control, purchasing and ordering in line with financial procedures
Successful candidates must have a flexible approach regarding hours worked to suit the needs of the service.

You may be required to work at any locations across OneRen in accordance with the needs of the business.

Vacancies available: 2

Closing date: 10 May 2026

Interview Date: 19 – 21 May 2026

The successful candidate will be required to undertake a PVG Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

About Us

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

About the role

We currently have an exciting opportunity for a Destinations Assistant to join our Destinations team in Fort Augustus You will work as part of the front of house team to create memorable experiences for visitors to the Caledonian Canal Centre.

The role is offered on a permanent basis, and with an incremental starting salary of £28,106 (Band B) plus Variable Hours allowance of 11.25%. Working hours are typically between 7am and 5pm on a 4 on 2 off rota (later start and earlier finish in winter due to seasonal variance) averaging 35 hours per week with flexibility required due to business demands.

Scottish Canals offer a generous annual leave entitlement of 32 days, plus 6 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Preparing and serving hot and cold drinks such as tea, coffee and speciality beverages.
Cleaning and sanitising work areas, utensils and equipment.
Describing menu items and suggesting products to customers.
Serving customers and taking orders and communicating with the kitchen.
Welcome, engage and inform our customers to exceed expectations.
Description and selling of our products and services.
Receiving, pricing, and distributing stock supplies.
Receiving and processing customer payments.
Cleaning and tidying public areas.
Stock movement and replenishment.
Assisting in other departments of the business when requested.
Qualifications and knowledge required:

Barista experience beneficial but not essential
Food Safety Level 2 beneficial but not essential
Skills and experience required:

Excellent interpersonal skills and communication skills
The drive to work across various disciplines (gift shop, tourism, café, events, etc.)
Good time management and organisational skills
A flexible approach to the role and willingness to learn
Qualities & abilities required:

A real enjoyment for dealing and helping the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

The award winning Kilmartin Museum tells the story of Kilmartin Glen, one of the richest and most significant prehistoric landscapes in Europe. Following a £7.5m redevelopment, the Museum re-opened its doors to the public in September 2023.

The Chief Executive is a new post created following a review of the Kilmartin Museum management structure. The postholder will:
• Ensure delivery of the Museum’s Mission Statement
• Have overall responsibility for the financial sustainability of the Museum through income generation, fund raising and marketing
• Maintain the Museum Accreditation standard
• Ensure that the curatorial, research and education objectives of the Museum are delivered.

The Chief Executive will:
• Work with the Board to agree and deliver the Business Plan.
• Be responsible for the development, production, implementation, monitoring, reporting and evaluation of the Museum’s overall Forward Plan
• Be responsible for delivery of the Museum’s Curatorial, Active Archaeology, Education and Volunteering Service, ensuring staff have resources to deliver outcomes
• Work with staff to ensure maintenance of the Museum Accreditation Scheme standard
• Work with staff and trustees to lobby and campaign at local and national levels for the preservation and interpretation of Kilmartin Glen’s landscape, archaeological and natural heritage
• Be responsible for oversight of the visitor experience
• Deliver the Service Level Agreements in place with partners
• Plan and curate the use of the special exhibitions’ galleries going forward
• Manage all costs
• Ensure compliance with all statutory requirements including reporting to OSCR and Companies House
• Work to create positive relationships within the local community.
Direct Reports:
• Operations Team Leads
• Education Team Lead
• Freelance Finance Manager

Essential Requirements:
• A sound understanding of the Mission Statement of Kilmartin Museum
• Experience in a similar role including the curation of artefacts
• Experience of operating a tourism/visitor attraction including retail and catering
• Experience of successful charity/volunteer sector income generation
• Experience of financial management including budget setting and reporting
• Experience of major funders grant processes and delivering successful funding applications
• Excellent organisational skills, ability to prioritise workload and manage time effectively
• Effective management skills and the ability to develop a team by supporting and motivating staff and volunteers
• Ability to work under pressure
• Ability to take responsibility and solve problems
• Excellent IT skills
• Knowledge and experience of human resources management, recruitment, contracts and procurement procedures
• Valid driving license
• Excellent interpersonal skills to foster relationships and partnerships at all levels
• Experience of governance and board management in the charity sector
• Recognised interest in archaeology, museums, artefacts and natural heritage.

Desirable Requirements
• Educated to degree level in a relevant subject
• Experience of working with volunteers
• Experience of the retail management sector
• Social media skills in a work environment
• Experience of marketing campaigns
• Ability to evaluate outcomes for funders.

Place of work: The office base will be Kilmartin Museum. Limited working from home may be agreed subject to business need.
The post-holder will be expected to attend meetings elsewhere on occasion for which reasonable expenses will be paid.

Reporting to: Chair of the Kilmartin Museum Company Ltd Board of Trustees
Salary: c£48,000, depending on experience
Hours: 37.5 hours per week
There is an occasional requirement for weekend and evening work.
The post holder will take lead responsibility for Museum security and will be a member of the alarm call rota.
Contract Type: This is a permanent contract subject to successful completion of a 3-month probationary period.
Annual Leave Entitlement: 30 days per annum (including bank and statutory holidays). Additional annual leave allowances for long service apply.

Purpose of role

This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust’s policies.

You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience.

You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision.

This role requires weekend working and at times may require working evenings to cover events.

Key Responsibilities
Catering Operation
• Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors.
• Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping.
• Support the F&B manager with stock management, ordering, storage and wastage control.
• Ensure the upkeep and safety of equipment and utensils used within the catering outlets.
• Assist with food led events throughout the year to support over all business goals.
Visitor Experience

• Offer excellent customer service and ensure all members of the catering team do the same.
• Support property-wide targets for completion of visitor surveys to understand more about our visitors
• Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required.

People Management

• Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards.
• Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines.
• Ensure the team feel valued, respected, motivated and supported.
• Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs.
• Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team.

Finance management

• Share responsibility for achieving Food & Beverage budget
• Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation
• Supervise daily cafés till operations and perform end-of-day income reconciliation
• Support the F&B Manager with menu costing and stock-taking.

Performance indicators and targets
• Weekly, monthly and annual sales and cost of sales targets
• Food compliance standards and record-keeping
• Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback
• Staff satisfaction from staff surveys

Tools / equipment / systems
• Fully equipped commercial catering kitchen.
• Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365.
• EPOS tills and chip and pin machines.

QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential
• Significant previous experience of working in an operations role in the hospitality industry
• Excellent leadership and influencing skills, supervising and supporting staff on a daily basis
• Excellent customer service skills.
• Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands
• Confident communication skills (written and spoken)
• Ability to be proactive and to take initiative.
• Experience with cash handling, monitoring, and interpreting financial data.
• Computer literacy and familiar with Microsoft software
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
Desirable
• Food Hygiene Qualification (or willingness to train)
• First aid Certificate (or willingness to train)
• Barista training (or willingness to train)
• Alcohol License (or willingness to train)