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Full Time

Art Fund Vivmar Curatorial Traineeship

Full-time
Fixed Term for 22 months (November 2025 until August 2027)
Salary £27,363 – £28,491 (pay award pending)
Plus generous benefits

About the role

We’re offering a unique opportunity to take your first steps into the museum and gallery world through a new Curatorial Traineeship. You don’t need previous experience working in an art gallery, or even a degree in art history. What matters most is an interest in art, an openness to learning, and a passion for making collections accessible and inclusive.

The National Galleries of Scotland is delighted to partner with Aberdeen Archives, Gallery and Museums in hosting this traineeship. Art Fund Vivmar Curatorial Traineeships are generously supported by The Vivmar Foundation.

The traineeship offers a chance to gain in-depth, hands-on experience across two major Scottish institutions. It is designed to support those who are eager to build a career in curatorial practice, especially individuals from diverse or marginalised backgrounds who may not have previously considered working in the arts.

You will receive structured training in curatorial skills, including practical development in collection management software. Our strong team culture will provide you with guidance, mentoring and ongoing support as you build confidence in working with collections and engaging diverse audiences.

You will spend 16 months based in Edinburgh with the National Galleries of Scotland. From March 2027 you will transfer to Aberdeen Archives, Gallery and Museums for 6 months, with your time split between the Aberdeen Art Gallery and Aberdeen Treasure Hub. There is a travel and accommodation allowance to support the varied locations of this traineeship.

More information about Art Fund and its work can be found at www.artfund.org

The difference you’ll make

At the National Galleries of Scotland you will help deliver key strategic priorities, in particular Equity, Diversity and Inclusion commitments, in relation to the national collection and audience engagement. You’ll have the opportunity to work across the Modern & Contemporary Art and Portraiture & Photography Curatorial teams. Your main focus will be on collaboration across these collection areas (1900 to present day) and related audience-focused outputs.

Playing an active role across our Curatorial teams, your duties will focus on:

– Supporting programme planning and delivery for exhibitions at the Portrait and Modern One, particularly working with living artists.
– Working across our day-to-day curatorial activity, including cataloguing and provenance research, and contributing to the Equity, Diversity and Inclusion Review of our collection.
– Undertaking projects or responsibilities as delegated by senior colleagues which will change from time to time.
– Experiencing the work across our organisation through collaboration with other teams including Learning & Engagement, Research, Conservation and Collections Management, Digital, and Marketing and Communications.

With Aberdeen Archives, Gallery and Museums your duties will focus on:

– Providing project support and delivery. This will involve an on-going artist self-portrait commissioning project and re-display of the Art Gallery’s portraiture gallery.
– Undertaking research to improve the identification of sitters and supporting figures, and currently unidentified artists within the portraiture collection. This will enhance the museum’s database records.
– Being involved in the identification of future artists for the commissioning of works to enhance the diversity of the portraiture collection, as well as supporting artists already involved in this work.
– Supporting the development of and helping to guide the direction of a co-creation project to re-imagine the current Aberdeen Art Gallery portraiture gallery.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Ability to collaborate as part of a team and to work flexibly and calmly under pressure.
– Strong interpersonal and communication skills, with the ability to work collaboratively as part of a team and communicate effectively with colleagues across the organisation.
– A flexible and proactive attitude, able to adapt to different working environments and manage competing priorities calmly and efficiently.
– Good organisational skills with strong attention to detail, especially accuracy in record keeping, data input, and handling collections or exhibition tasks.
– A commitment to equity, diversity, and inclusion, and an interest in making museums and galleries more welcoming and representative of different communities.
– A demonstrable interest in visual art, culture, or heritage through personal experience, voluntary activity, education, or self-directed learning.
– Willingness to learn, ask questions, and take on new challenges with support.

It would also be great if you have:

– Although not essential, experience of working or volunteering in a museum, gallery, library, archive, or cultural organisation would be an advantage.
– Knowledge or lived experience that brings fresh perspective to under-represented stories or voices in museums and galleries.
– Some experience supporting projects, events, or exhibitions in any context (e.g. school, community, digital platforms).
– Research or writing skills, particularly if you’ve used them to explore themes of art, history, identity, or storytelling.
– Familiarity with using digital tools or social media to share ideas or connect with audiences.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 15 September 2025.

IT Support Officer

Full-time and Permanent
Salary £31,781 – £34,793 (pay award pending)
Plus generous benefits package
Hybrid / flexible working

About the role

We’re looking for an experienced IT Support Officer to play a vital part in keeping our people and technology connected. If you have strong IT support experience and a talent for problem-solving alongside excellent customer service skills, we’d love to hear from you.

You’ll provide high-quality technical support across all four of our inspiring galleries in the heart of Edinburgh, as well as for colleagues working flexibly. You’ll work in an environment where technology plays a key role in enhancing both the visitor experience and our operational success.

This is a varied and rewarding role where no two days are the same. One moment you might be helping a colleague resolve a critical IT issue, and the next you could be supporting digital systems that shape the visitor journey.

As part of our small, dedicated IT team, you’ll help support, maintain, and develop a wide range of IT, digital, and audio-visual systems. You’ll work collaboratively to deliver first, second, and third-line support, manage service requests, and play an active role in projects that keep our technology modern and secure.

This is a fantastic opportunity to make a real difference in a world-class cultural setting, ensuring colleagues and visitors alike benefit from robust and responsive IT services.

The difference you’ll make

Working as part of our IT Team, reporting to the IT Support Manager you’ll play a key role in ensuring our systems run smoothly and securely. Your responsibilities will include:

– Providing IT, digital and audio-visual technologies in support of the visitor experience and the organisation’s day-to-day operational activities. 
– Providing first, second and third-line support for all IT and digital services, managing service desk tickets (incidents, service requests, and change requests) in line with agreed service management processes and service levels. 
– Diagnosing and resolving application, system, network and desktop related queries, problems and faults. 
– Installing, configuring, patching, and administering IT and digital systems. 
– Keeping your technical skills and working knowledge of our information systems up to date with current market developments. 
– Building sound working relationships with customers, suppliers, external/third party contractors and other contacts. 
– Ensuring technical and user documentation is correct, relevant and updated. 
– Assisting with IS/IT Projects and developments within the department.
– Installing, maintaining and disposing of hardware and peripherals in accordance with internal and associated external policies and procedures. 
– Promoting IT best practice to all, offering advice on application and technology usage and IT Policy. 
– Maintaining data confidentiality at all times and abiding by all internal and associated external policies and procedures.
– Continuing your professional development to stay ahead in your field. 

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Professional, further or higher education qualifications in an IT-related subject or equivalent experience. 
– Proven and demonstrable IT Support experience in a multi desktop OS environment, preferably at least 1 year. 
– Strong understanding and experience of service management principles (i.e. service desk processes) and service desk software packages. 
– Excellent understanding of Microsoft technologies including Exchange, Microsoft 365, and Teams. 
– Skilled in Active Directory and Group Policy administration and management.
– Excellent understanding of PC and peripheral architecture.
– Knowledge of remote software installation methods and management tools. 
– Good understanding of IT networking fundamentals.
– Ability to keep up to date with new technologies. 
– Strong customer focus and communication skills with the ability to communicate at all levels. 
– Flexible and adaptable with solid problem-solving skills.
– Ability to follow and implement guidelines and procedures.
– A strong team player who can work independently as the situation dictates. 
– Ability to prioritise and manage varied workloads in an ever-changing environment. 

It would also be great if you have:

– Understanding of ITIL Framework and practical application of IT service desks. 
– Recognised IT or vocational customer services qualification.
– Understanding of IT compliance.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 15 September 2025.

Junior Sous Chef

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Junior Sous Chef to join our Destinations team at the Caledonian Canal Centre, Fort Augustus. You will support the Sous Chef in providing a breakfast and lunch offering with occasional events.

The role is offered on a permanent basis, and with an incremental starting salary of £26,110 (Band B) plus Variable Hours allowance of 11.25%. Working hours are typically between 7am and 5pm on a 4 on 2 off rota (later start and earlier finish in winter due to seasonal variance) averaging 35 hours per week with flexibility required due to business demands.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Assist the Sous Chef with daily running of the kitchen
Running the kitchen in absence of the Sous Chef
Daily preparation of ‘Grab & Go’ items, standard daily menu and specials
Working alongside the Sous Chef and the front of house team to ensure the smooth running of the Caledonian Canal Centre catering
Ensuring health and safety records are kept up to date.
Assisting with food & beverage purchase and storage and stocktake
Assist with menu planning and managing COS in line with budgets
Maintaining a safe and hygienic kitchen environment.

Qualifications and knowledge required:

NVQ Level 2 or above in Catering
Level 2 Food Hygiene
Previous experience working in a similar role
Good communication and team working
Highly organised with excellent planning
Able to work under pressure in a high-paced environment
A full driving license preferred

Skills and experience required:

Excellent interpersonal skills
Experience in similar role
A real enjoyment for hospitality and delivery of 5 star products

Qualities & abilities required:

A confident, friendly, helpful and engaging nature
The ability to deliver a professional service
The drive to work across various disciplines
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Caretakers

Exciting opportunity available as we prepare for the opening of The Inverness Castle Experience later this year!

We are seeking up to four Caretakers and welcome part-time or full-time applications from reliable and proactive individuals to join our team at The Inverness Castle Experience.

Excellent benefits including 35 days holiday per year, pro rata, local government pension scheme, positive team culture and respectful values.

This vital role ensures the smooth day-to-day operation, safety, cleanliness and overall presentation of the site. Responsibilities include carrying out Planned Preventive Maintenance, conducting regular building safety checks and maintaining high standards of cleanliness across both public and staff areas.

We offer a variety of permanent, full-time, part-time and relief positions, with working hours between 7:00 am and 7:00 pm, Monday through Sunday.

Key Duties

1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and I-care values to increase morale, productivity and performance.

2. Complete and keep up-to-date the mandatory training required for this position, in compliance with High Life Highland’s Health and Safety policies and procedures.

3. Follow any operational guidance, procedures and undertake all health and safety checks and responsibilities as delegated by the Manager.

4. Undertake daily pre-opening checks to ensure the facility is safe, secure, clean and ready for visitors.

5. Carry out planned preventative maintenance as scheduled in the site PPM programme.

6. Perform routine building and site inspections, including fire alarm testing, emergency lighting checks, and health and safety compliance inspections.

7. Maintain accurate records of all checks and ensure corrective actions are logged and completed.

8. Record and report maintenance issues on Concerto and escalate where necessary.

9. Check for cleanliness and safety on a regular basis and ensure safe method of work is achieved.

10. Support preparations for large events, including set-up, derig and equipment checks

11. Ensuring cleanliness and basic maintenance of areas of all external areas.

12. Attend any training online or in person, and attend meetings as requested by management.

13. Pursue continuous professional development and contribute to the continuous improvement of Inverness Castle Experience and High Life Highland as a whole.

14. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.

15. Provide support to other departments and assist other areas of High Life Highland as and when required, with particular projects, training or in the event of holidays or sickness.

16. Work on a rota basis, which will include some evenings, weekends and bank holidays, ensure you are up to date with your rostered shifts and give advance notice of any leave requests for consideration.

17. Update yourself regularly and undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.

For full details of the role click on the link to our website and the Job Description and Person Specification.

Visitor Services Manager – Retail, Admissions, Membership & Tours

PURPOSE OF THE ROLE
The Visitor Service Manager is responsible for the operational delivery of the visitor experience in retail, admissions (tours and exhibition) and membership. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised, and key commercial, financial and development objectives are achieved, making the property fully sustainable. The role is a key member of a broader management team responsible for delivering an overall visitor service strategy, promoting effective communication across the site and a joined-up service provision. The Visitor Services Manager reports to the Operations Manager at Mackintosh at the Willow.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Overall responsibility for the management and delivery of the day-to-day retail and visitor centre operation at MAW.
• Leading, managing and motivating a team of staff and volunteers; recruitment, induction, development, and performance management, ensuring they are fully equipped and motivated to carry out their duties to the required Trust standards.
• Scheduling of staff rotas to ensure adequate cover for retail, any out of hour requirements and scheduling cover for daily tours.
• Organising a housekeeping schedule for laundry and cleaning tasks to maintain consistent cleanliness throughout the property.
• Driving retail and visitor center at the property to achieve its financial targets, maximising income, and profitability. This role will strive to be efficient and ensure cost effectiveness in all the work you do with particular attention to cost of sales and profit margins.
• Budget –monitoring the department budgets together with the Operations Manager, to ensure that retail and visitor services department finances and staffing budgets are in line with the wider property budgets and to manage, deliver and report on the KPI’s performance.
• Ensuring high standards of presentation and consistency across the property.
• Creating a culture of a ‘warm welcome’ to visitors and ‘exceptional service, every time.
• To be responsible for and instill a Health & Safety environmental culture, ensuring that the team works within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees, and visitors.
• To line manage and support a team of VSSs, VSAs and volunteers to deliver excellent visitor services, maximizing opportunities to increase commercial revenue by promoting the venue locally and on a wider scale in collaboration with the NTS Commercial and Marketing Teams.
• To work proactively with the VSM – Creative Learning & Education to facilitate schools and community groups visits and workshops and in collaboration with other partners provide training and development placements.
• To be responsible for key holder management. To manage the people and processes involved with the security of the building and emergency procedure implementation.
• To undertake training in all departments to ensure you have an understanding of all aspects of the operation.
• To be responsible for the duty management rota to ensure continuous cover as required.
• Taking responsibility to ensure the daily cash reconciliations, vouchers and billing information are recorded according to the Trust’s processes and policies. To ensure that all the staff are fully trained in cash handling according to the Trust’s processes, policies and systems.
• To actively support and promote the National Trust for Scotland as a memberships organization and the benefits of becoming a member to all visitors to achieve memberships KPIs.
• Undertake any other tasks that may be reasonable requested

A significant amount of time spent in the role is non-desk-based, requiring good time management, and the role-holder can expect that a substantial part of the working day will be spent front of house, supporting the operational delivery of the visitor experience.

Will be required to work flexible working patterns and hours including evenings, weekends, and public holidays. As part of the role and as a senior member of the team, there will be an expectation that the post holder would attend work at short notice (if operational needs demand and circumstances allow)

This role is one for which the duties and responsibilities require you to undertake a criminal records check.

Visitor Services Supervisor – Food & Beverage

JOB PURPOSE

This is a fantastic opportunity to work as part of our leadership team at the iconic Glenfinnan Monument and its Visitor Centre, which attracts hundreds of thousands of people from across the globe every year.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property’s reputation

As one of two F&B Visitor Services Supervisors, you will be responsible for the day-to-day catering operations at our popular Viaduct View and Monument View takeaway cafes. You will deliver our quality standards and performance targets, ensuring we offer customers a fantastic Food & Beverage experience.
You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision.
As a charity, every penny we raise goes back into the National Trust for Scotland’s conservation work, caring for this special place. You will lead by example to produce an enticing Food & Beverage menu, to recommend and upsell our range, and to promote complementary income-streams like retail, memberships and donations. You’ll help answer visitors’ questions about things to do here and share your enthusiasm for Glenfinnan’s stories, the work we do and what their money is funding.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Catering operation
• Lead with menu development ensuring our cafes offering is appealing, profitable and sustainable.
• Lead with preparation, cooking, training and presentation of a high-quality food and drink offer.
• Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping.
• Accountable for cost-effective stock management, ordering, storage and wastage control.
Visitor experience
• Offer excellent customer service and ensure all members of the catering team do the same.
• Support property-wide targets for completion of visitor surveys to understand more about our visitors.
• Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor centre, addressing issues and emergency procedure and providing relief cover, as required.
People management
• Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting and coaching on front and back-of-house routines.
• Prepare catering rotas and holiday allocation to meet business needs.
• Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team.

Finance Management
• Share responsibility for achieving an F&B budget of around £500,000 a year.
• Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation.
• Supervise daily café till operations and perform end-of-day income reconciliation as a duty manager.
• Assist the F&B Manager with menu costing and stock-taking.

Performance indicators and targets

• Weekly, monthly and annual sales and cost of sales targets
• Food compliance standards and record-keeping
• Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback
• Staff satisfaction from staff surveys

Tools / equipment / systems

• Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365.
• EPOS tills and chip and pin machines.
• Fully equipped commercial catering kitchens.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications & knowledge

• Level 2 Intermediate Food Hygiene Certificate or above
• Current driving license

Desirable…
 Qualifications in Catering, Hospitality, Tourism or Event Management
 Current First Aid certification (or willingness to train and use)
 SQA recognized personal license.

Experience & skills

 ‘Hands on’ working in a busy catering and sales environment, ideally in a visitor attraction setting
 Excellent leadership and influencing skills, supervising and supporting staff on a daily basis
 Enthusiasm for preparing and serving high quality food and drink.
 Passion for and ability to demonstrate the exceptional customer service required of all staff.
 Confident communication skills (written and spoken)
 Computer literacy and familiar with Microsoft software
 Experience with cash handling, monitoring, and interpreting financial data.
 Strong time management and organisation skills
 Ability to be proactive and to take initiative.
 Understanding of and belief in the work of the National Trust for Scotland

Community Engagement Officer

JOB PURPOSE

This is a fixed term role delivering community engagement activity for The National Lottery Heritage Fund supported Mackintosh Illuminated Project which runs from 2025 – 2030.

The Trust is the custodian of two of Charles Rennie Mackintosh and Margaret Macdonald’s most outstanding, publicly accessible places: The Hill House and Mackintosh at the Willow. Together, these sites welcome 280,000 visitors annually, promoting the cultural legacy of Mackintosh and engaging visitors with the life and works of two of Scotland’s most influential artists.

The Mackintosh Illuminated Project will bring together these two properties in a joint engagement, communications and marketing and outreach programme to spotlight the design duo, sharing, celebrating and inspiring as many as possible with their creative genius. The Project includes a significant conservation project at The Hill House, and a major engagement project to increase awareness of Mackintosh, including growing engagement with the two properties among local communities.

Part of the Community Engagement Team, the Community Engagement Officer will support the development and oversee delivery of the community engagement project. This will include identifying opportunities for engaging communities, building community relationships, and facilitating engagement initiatives. This role will build on the outputs of a successful ‘Engaging Communities’ (2022 – 2024) NLHF funded project, which includes a draft community engagement plan for Hill House. The Community Engagement Officer will work with the Mackintosh Illuminated wider project team to continue the scoping, the design and the delivery of high-quality engagement with diverse local communities across the two properties.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Work with the Head of Community Engagement and Mackintosh Illuminated project team to develop community engagement initiatives to engage diverse local communities, including those who have previously been structurally excluded from heritage experiences.
• Lead the delivery of community engagement initiatives.
• Build collaborative relationships with communities and voluntary sector organisations.
• Supervision of Community Development Apprentices over the duration of the project.
• Work with the Mackintosh Illuminated project team to identify opportunities for community voice to influence and contribute to the project.
• Support the implementation of evaluation processes and collate data to enable evaluation.
• Undertake administration to enable the delivery of a quality engagement project.
• Adhere to the Trusts’ safeguarding and health and safety policies and processes, and other policies and procedures as applicable.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications and Experience

Essential

• A commitment to equality, diversity and inclusion, and experience of engagement with diverse communities – ideally within the museums and heritage sector.
• Experience of working and engaging with external partners, local community groups, and cultural organisations.
• Ability to work well in a team and understand the importance of working across teams; aware of the work of other teams and play an active part in communication and collaboration.
• Strong organisation and project management skills.
• Ability to work independently.
• Excellent communication skills.

Desirable
• An undergraduate or postgraduate qualification in a relevant subject area (e.g. art, history, learning, community development).
• An interest in art, culture and heritage in Scotland.

DIMENSIONS AND SCOPE OF JOB

Scale
• Leading the delivery of the community engagement project.

People Management
• Leading relationships with communities, voluntary sector organisations and project partners.
• Supervision of the Community Development Apprentices (anticipated to be one apprentice at any given time.)

Finance Management
• Monitoring expenditure within agreed budgets.

Place in organisational structure: The Community Engagement Officer will report to the Head of Community Engagement in the Public Engagement and Research Directorate.

The Purpose, Context, Key Responsibilities, and Person Specification reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

Stonemason – Elgin Depot

Starting salary: £27,519
Contract type: Permanent
Grade: 2
Location: Elgin Depot
Working Hours: Annualised Hours
Interviews: To be held in person at Elgin Depot on Week Commencing w/c 29th September 2025

Thank you for your interest in the post of Stonemason with Historic Environment Scotland, based at the Elgin MCU Depot. This is a permanent and pensionable appointment.

The stonemason as part of the Monument Conservation Unit will have responsibility for the on-going implementation of conservation, routine maintenance and presentation tasks of Historic Environment Scotland monuments within the Grampian District Area.

For more information about the post and information about the team, please access the full job description Stonemason ElginDepot new JD.pdf for this post. Please note that if you don’t have Office 365 installed on your device, this can be opened using your browser.

Benefits of joining us at Historic Environment Scotland

Enrolment onto a Civil Service Pension scheme – 28% employer contribution
25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays
Reimbursement for relevant professional subscriptions
Support for further education and personal development
Study leave for work related courses
Flexible working hours (where appropriate)
Free entry to all of our properties (with up to three guests)
Free entry to English Heritage, Manx and Cadw properties
Key Responsibilities of this role

• To carry out conservation and routine maintenance works to HES monuments in the Elgin Depot Area. This involves all forms of traditional building maintenance for the Elgin Depot sites and monuments in other depot areas as and when required.
• Stone cutting and hewing of various architectural mouldings / stones for Elgin depot and monuments in other depots as required.
• Traditional building / repairs / indenting of stonework.
• Raking out and pointing defective joints and beds.
• Promote traditional methods of conservation techniques to carry out challenging and diverse conservation projects / works.
• Operate electrical and petrol-powered hand tools and machinery to facilitate the work including disc saws, mortar mixers, compressors, hoists etc. The winter season may consist of work out with the normal duties associated with stonemasonry consisting of fence repairs, grounds works and painting.
• Provide training and mentoring for apprentice stonemasons in traditional conservation skills, which you are trained in.
• Comply with and promote HES Health and Safety Policy.
• Throughout your employment with HES you will be required to attend training courses identified to assist the work, or to comply with health and safety legislation (this may require overnight stays away from home).

Key requirements of the role:

In order for you to be successful in this post, we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1,200 words), using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience. Please read our CV and Cover Letter Guidance first before completing, as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria.

Essential:

• You must be a time served stonemason with relevant building trade qualification to SVQ 3.
• You should have a proven knowledge of traditional building crafts. In particular an understanding and knowledge of current conservation practices and techniques relating to historic buildings and monuments.
• Good understanding and practical experience of the conservation, presentation, and repair of historic monuments and/or listed buildings.
• Good all-round understanding and practical experience of using lime mortars.
• Good knowledge of Health & Safety at Work (Responsibilities & Practise).
• Full current driving licence.

Visitor Sales & Marketing Officer

In this role you will work as part of a dynamic and enterprising Commercial team with a remit to expand our public offer and maximise income generation to support the world-renowned Dovecot Tapestry Studio. You will be expected to gain knowledge about Dovecot and share this confidently, acting as an enthusiasitc and positive ambassador for Dovecot.

The role also supports the Commercial Manager with promotion of visitor tickets sales for exhibitions and events and retail sales using our Electronic Point of Sale (EPOS) system, visual display merchandising and operations of our online shop. You will act as the welcoming first point of contact for visitors and ensure commercial targets are met through excellent customer service, communication and marketing initiatives.

You will also support the Marketing & Communications Manager in the delivery of marketing objectives including activities across social media, newsletters, customer feedback, website and on-site marketing.

Head Ranger

JOB PURPOSE
This is an exciting and dynamic leadership role that offers the opportunity to shape the future of some of Scotland’s most treasured landscapes and heritage sites. As Head Ranger, you will be at the heart of conserving and enhancing six breathtaking locations, ensuring they remain accessible, engaging, and inspiring for visitors now and in the future.
Your work will blend conservation with creativity—enhancing biodiversity, managing woodland, welcoming thousands of visitors, and fostering a deep connection between people and place. You will champion nature, culture, and community engagement at the region’s most heavily visited sites.
Beyond stewardship, you will bring energy and vision to visitor experiences, developing innovative ways to inspire and grow audiences while safeguarding Scotland’s natural heritage. You’ll also manage visitor operations, including visitor facilities, events, and key partnerships, ensuring these sites thrive sustainably. This is more than a management role—it’s an opportunity to leave a lasting legacy for Scotland’s landscapes, wildlife, and communities.
If you are a bold leader with a passion for conservation, people, and place, this role offers the perfect platform to make a real difference.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Audience Engagement
 Develop and implement strategies to enhance public engagement and access to the natural heritage across the sites.
 Increase audience reach through events, interpretation, and community engagement initiatives.

Nature Conservation
 Provide technical leadership on all aspects of nature conservation across the six sites.
 Lead the development and implementation of appropriate management frameworks – for example the woodland management plans.
 Use expertise and experience to influence and develop internal and external policy statements and positions and implement initiatives to protect wildlife.
 Survey wildlife and habitats and feed this knowledge into management decisions, marketing of natural heritage, and further development of our voice.
 Organising and implementing all ecological monitoring across six sites. All work feeding into national and international monitoring schemes.
 Maintain and manage habitats and wildlife with the aim of protecting species and increasing biodiversity.
 Contribute to the planning and lead the delivery of practical conservation to deliver the outputs agreed in the annual budget process.
 Provide information to visitors to encourage more visitors and help people get more out of their engagement with natural heritage and give more back to it including “upselling” membership and events using face to face and by other means of interaction such as social media.
 Maintain countryside estate infrastructure at small, day to day scale (e.g. paths, gates, signs, vegetation management) to achieve ecological, visitor services and safety outcomes.
 Support Operations Manager and Regional Director by representing the Trust at external meetings as appropriate for example, Woodland management meetings, national media and local committees.

Visitor Safety & Site Maintenance
 Ensure visitor safety across all sites through risk assessments, proactive maintenance, and emergency response planning.
 Oversee the upkeep of paths, signage, gardens, and visitor facilities, ensuring high-quality visitor experiences.
 There are some structures which will require maintained in partnership with the buildings team – for example the Atholl Fountain in Dunkeld, the Killiecrankie Visitor Centre and bridges across all sites.

Stakeholder Engagement & Partnerships
 Build and maintain relationships with local communities, partners, and key stakeholders, including Scottish Forestry, local authorities, and conservation organisations.
 Represent the National Trust for Scotland at meetings and events, advocating for the sites’ strategic objectives.

Financial, Commercial & Operational Management
 Manage budgets and resources effectively, ensuring cost-effective site management and maintenance.
 Identify opportunities for funding and grant applications to support conservation and visitor engagement initiatives.
 Work with the Branklyn VSM and VSS Functions to ensure the wedding programme at The Hermitage runs smoothly.

Living the Trust’s Values
Demonstrate and promote the National Trust for Scotland’s core values in all aspects of work:
 Brave – Be willing to take innovative and bold approaches to conservation and engagement.
 Caring – Show dedication to the protection of Scotland’s natural and cultural heritage and to the communities engaging with it.
 Curious – Seek new opportunities to enhance visitor experiences and learn about emerging conservation practices.
 Inclusive – Foster an open and welcoming environment for all visitors, stakeholders, and team members.
 Vibrant – Bring energy and enthusiasm to the role, ensuring that the sites remain dynamic and inspiring places to visit.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Essential
 Demonstrable experience in land, garden, or site management, preferably within the conservation, forestry, or heritage sectors.
 Strong understanding of woodland and natural heritage management, including Scottish Forestry Long Term Forest Plans.
 Experience in public engagement, community outreach, or environmental education.
 Knowledge of biodiversity conservation, habitat restoration, and invasive species control.
 Proven ability to manage visitor safety, risk assessments, and site maintenance in outdoor environments.
 Experience in herbivore management, including working with relevant regulations and best practices.
 Strong stakeholder engagement skills, with experience collaborating with partners, local communities, and conservation organisations.
 Budget and project management experience, with the ability to deliver objectives within financial constraints.
 Excellent communication and leadership skills, capable of managing staff, volunteers, and contractors.

Desirable
 Relevant degree or qualification in forestry, ecology, environmental management, countryside management, horticulture, or a related field.
 Professional tree inspection certification.
 Understanding of the National Trust for Scotland’s mission, policies, and conservation priorities.
 First aid qualification or experience in outdoor health and safety.
 Knowledge of grant applications and external funding opportunities for conservation projects.
 Experience with GIS mapping or other digital tools for land management.
 Experience in working with commercial leaseholders to enhance site sustainability and visitor experiences.

Retail Supervisor

What we do? Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous store; a treasure trove of food, drink, fashion, beauty, toys, quirky gifts, books…and much more. Our retail team are passionate about creating an unforgettable shopping experience.

The role? Supporting the management team with the smooth running of The Store, you will provide outstanding customer service while driving sales in line with targets. In this varied and customer-focused role, you will be responsible for supervising retail assistants, motivating the team to exceed targets and ensuring that The Store meets the high standards our customers expect.

The person? With a passion for all things retail, you will be hardworking, energetic, with an eye for detail and the ability to maintain high standards in The Store. Experience in a similar role is essential, ideally selling quality products and brands in the lifestyle, fashion, food hall or homeware sectors. Candidates should be target driven, great with people, comfortable with a busy and varied workload and able to work weekends.

Why work for us? Dalkeith Country Park is a beautiful place to work, with a store full of gorgeous products that are a pleasure to sell. We offer a range of benefits including 6 weeks’ holiday, gym and shopping discounts, cycle to work scheme, private health cover and wellbeing resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on the Retail Supervisor role to download an application pack and find out more about the role. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 16 September.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Holiday Boat Manager

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Holiday Boat Manager to join our Destination team in Falkirk. You will Lead and motivate a team of FHB front of house staff, to deliver excellent customer service to our Holiday Boat customers.

The role is offered on a permanent basis, and with a starting salary of £34,165 (Band D) plus 11.25% Variable Hours allowance. Working hours 35 hours per week.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

>Working closely alongside the FHB Marine Mechanic/Operations Manager to manage, lead and motivate a team of FHB front of house staff.
>Overseeing recruitment, performance reviews, training, absence and rota management, and ensuring effective communication of business issues.
>Maintain high standards for fleet, safety, cleanliness, and customer care, while adhering to budgets and organisational processes.
>Working alongside Operations Manager to address fleet breakdowns and support the winter works programme, ensuring minimal disruption to customers.
>Promote a safety-first culture, complying with health and safety policies, conducting risk assessments, and ensuring adherence to relevant legislation and franchise agreements.
>Assist with organising winter maintenance and boat safety inspections

Qualifications and knowledge required:

HNC or equivalent work experience
Full UK driving licence

Skills and experience required:

Excellent customer service skills.
Good knowledge and understanding of customers’ expectations
Role requires fast thinking, problem solving skills
Experience in delivering customer service excellence in a busy environment with lots of moving parts is essential
Ability to influence direct and non-direct reports and work as part of a team.

Qualities & abilities required:

Office and operations management
Staff recruitment and rota coordination
Stock, laundry, and boat supply management
Petty cash handling and admin support
Liaison with central internal departments and external partners
Business development
Budget adherence and reporting
Flexible and proactive team player

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

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