Full Time

Technical Manager

About Us

Dynamic Earth is Edinburgh’s world-class science centre and planetarium that tells the extraordinary story of planet Earth, from beginning to mend.

Located on the edge of Holyrood Park with spectacular views of Salisbury Crags Dynamic Earth is also one of Edinburgh’s largest unique venues for corporate & hospitality events.

Our staff are pivotal to what makes us a 5-star rated science centre and world-class events venue. We offer a truly unique and dynamic working environment; creating a passionate, caring and inclusive place to work, learn and play.

Dynamic Earth is driven by a positive belief that everyone has the potential to be the problem-solvers of the future. We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.

We actively seek to recruit enthusiastic, motivated and highly customer focused staff that share our passion for our core charitable mission to empower people with understanding and empathy for the Earth. If you feel you have these personal attributes along with the right mix of skills and experience, you may be our next team member.

Role Summary

Our technical team plays a key role in ensuring that our exhibition provides the best immersive experience to all visitors and that our hospitality clients receive a world-class experience when hosting an event.

From, conferences weddings and dinners, to time-machines volcanoes and icebergs, Dynamic Earth is a workplace like no other! There is always an adventure around the corner and a unique challenge to solve.

The Technical Manager will be responsible for ensuring the smooth running of our immersive exhibition and providing AV support to live events as well as the support and development of the technical team, ensuring all team members receive cross-training. The technical team reports to our Head of Building Services who oversees the back-of-house functions within the organisation. As well as leading the technical department, we are looking for a Technical Manager who can partner across the organisation on projects such as a Spooktacular Halloween experience within the exhibition and theming for Christmas Party Nights.

Please see www.dynamicearth.org.uk/join-our-mission/careers for the full candidate pack.

Responsibilities

Technical Duties – Oversee the operation and maintenance of the immersive exhibition conducting fault finding, problem solving and repairs. Provide AV support for conference and banqueting events and technical planning support for internal events.

Maintain IT and telephony infrastructure within the organisation.

Strategy and Culture – You will champion a culture of excellence in the technical department and play a key role in ensuring the delivery of our organisational strategies within your department. You will foster a culture of collaboration across the organisation in the delivery of events and projects.

Project Management – You will partner across the organisation on internal projects and oversee contractors to provide technical support on small, and large-scale projects.

Team Management -You will line manage the Technical team and ensure there are clear annual objectives, regular reviews, and training plans in place.

Budget & Finance – You will manage budgets for the Technical department and work alongside the Head of Building Services to produce business cases for proposed technical repairs and upgrades.

Health and Safety -You will take a leading role in health and safety for the department, ensuring health and safety procedures and documentation are up to date.

Skills Knowledge & Attributes

Comfortable in modern technical event production and AV installation

Experience within a similar role providing high level technical expertise and team management.

Experience in technical production for conferences and events in both onsite and online environments.

Strong fault finding and problem-solving skills.

Experienced in maintaining and repairing AV equipment and installations.

The ability to communicate and negotiate clearly and diplomatically with colleagues, clients, and contractors.

Excellent time management skills to meet business and client deadlines.

Ability to multi-task and manage multiple projects simultaneously.

A proactive team player who can be flexible with their time to meet the needs of the organisation.

Must be Windows and Mac literate, and experienced in Office 365, PowerPoint, Keynote, and online video conferencing platforms.

Must have a minimum of 4 years management experience in a similar role.
PASMA, IPAF, IOSH or NEBOSH certification are also beneficial to the role.

Leadership skills with the ability to motivate and manage a team.

Confident with a pro-active approach to completing tasks and projects.

Excellent oral and written communication skills.

HNC qualification or higher in a related subject advantageous but not essential.

Benefits
34 days annual leave (which includes 9 bank holidays)
Matched company pension contribution of 5%
Free staff car-parking
Life Assurance cover of 4 times annual salary
Up to 3 years Critical Illness cover
Confidential EAP advice-line through Health Assured
Free entry to ASVA member Visitor attractions (subject to conditions)
Limited Gym Membership at MacDonald Holyrood Hotel
Staff canteen (complimentary tea & coffee)
Employee Values Awards
Subsidised meals & coffee from the Dynamic Earth Café
25% Discount in the Natural Selection Gift Shop
Complimentary entry to Dynamic Earth for family and friends

Cleaner/Housekeeper(s)

Hopetoun House is regarded as Scotland’s finest Stately Home. We welcome around 50,000 visitors each year and are proud to be graded as a 5-star Visitor Attraction by Visit Scotland.

Permanent Cleaner/Housekeeper(s)
Hopetoun House is looking for Housekeeper(s)/Cleaner(s) to work as part of our dedicated Housekeeping Team, assisting the Head Housekeeper in the cleaning and upkeep of the publicly accessible areas of Hopetoun House. (Please note that this does NOT include the family/resident areas, bedrooms or catering kitchens).

Hours of Work and Rate
There are 20 hours per week available in total, this is available to either one candidate for the full 20 hours or can be split into 10 hours per week for two candidates. Therefore, it is important to tell us which option you would like to be considered for in your application.

20 Hours Position
During Visitor Attraction Season (Easter to end September)
5 hours per day, 4 days per week (days negotiable). Weekend work is required during our Visitor Attraction season, typically working Saturday and Sunday every second weekend. Working hours are 06:00 to 11:00.
During Closed Season (October to Easter)
5 hours per day, 4 days per week. There is occasional weekend work during our closed season, depending on the needs of our events business. Working hours are 07:00 to 12:00.
Rate of pay is £12 per hour.

10 Hours Position
During Visitor Attraction Season (Easter to end September)
5 hours per day, 2 days per week (days negotiable). Weekend work is required during our Visitor Attraction season, typically working Saturday and Sunday every second weekend. Working hours are 06:00 to 11:00.
During Closed Season (October to Easter)
5 hours per day, 2 days per week. There is occasional weekend work during our closed season, depending on the needs of our events business. Working hours are 07:00 to 12:00.
Rate of pay is £12 per hour.

Typical duties include the following:
• Vacuuming, floor polishing and dusting
• Cleaning WCs and maintaining adequate supplies of toiletries in WCs
• Before and after cleaning of any rooms used for Hopetoun events
• Finer conservation detailed cleaning in winter
• Anything else within reason that the Head Housekeeper requires in order to maintain the proper upkeep of Hopetoun House

The post-holder should be confident and friendly, being able to work both under direction and on own initiative. Previous corporate cleaning or housekeeping experience is required. An interest in heritage/visitor attractions would be an advantage although not essential. Full training will be given.

IMPORTANT: There is no public transport near Hopetoun, so own transport is essential.

To apply, please email and tell us a bit about yourself, why you’d like this job and why you’re suitable, please also attach your CV.

Email: info@hopetoun.co.uk
The Hopetoun House Preservation Trust is a registered Scottish Charity No SC009760

Technical Supervisor

OI PEASANTS! WE’RE RECRUITING… Fancy a job like no other? Then prepare to swap your current work environment for one that’s far from traditional!

Edinburgh Dungeon is currently seeking a Technical Supervisor responsible for ensuring the overall maintenance and safety of the attraction. This includes the fabric of the building and building facilities, audio-visual systems, lighting, special effects, live actor shows and the Drop-Dead ride.

As well as lead and develop the technical team alongside the Technical Manager, you’ll ensure through effective and proactive maintenance programs that all systems operate efficiently, effectively, and safely. With input from the General Manager, you’ll also be responsible for delivering projects on time and within budget parameters.

You must ensure that all shows and display gag features are in full working order, ensuring the downtime is minimised and the turnaround is maximised.

This is a highly demanding but exciting role providing vital support to the attraction, ensuring its unique brand of scary fun is being delivered at an efficient level.

This role is full-time, permanent, and will include weekends and bank holidays as part of a shift rota. Regular weekend and night work is required for this role.

Qualifications & Experience
Completed a recognised apprenticeship or hold a recognised qualification (e.g. City and Guilds, BTEC, NVQ level 3, ONC in a mechanical or electrical engineering discipline or a comparable national or service qualification),18th Edition.
Highly skilled and motivated
A strong eye for detail
Excellent verbal and written communication skills
Ability to work as part of a team
Ability to be flexible/adaptable as per the business operational requirements
Proficiency in Microsoft Office Great
Benefits
Alongside joining a truly inclusive culture where everyone is encouraged to be themselves at work, we also offer:

40% online LEGO discount
25% off food and retail in our attractions
Local benefits
Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold Edition)
Merlin Magic Pass – allowing you, your family, and friends free entry into our attractions globally!

Maintenance Technician

Edinburgh Dungeon is currently seeking a Maintenance Technician to provide vital support to our attraction, ensuring its unique brand of scary fun is being delivered at an efficient level.

Helping to maintain and operate our shows and rides and working in a small multi-skilled team of dungeon dwellers, you’ll be responsible for the maintenance of equipment, theming, rides, and the facility. Including carrying out electrical and mechanical inspection, maintenance activities and provide support to the daily operation of this thrilling attraction.

This naturally means you’ll be dealing with both routine maintenance and breakdowns and therefore you will work swiftly and with care to diagnose and resolve problems. Utilising your hands-on knowledge and experience you will sustain minimal downtime of rides and themed attractions for the visiting peasants.

You will also provide timely and regular communication to the Technical Manager or Supervisor regarding operational issues, ensuring the earliest possible resolution and displaying the ability to make sound decisions and take decisive action.

This is a permanent full-time role, which will include working weekends and bank holidays as required. Flexibility will be required as time and days of shifts will vary.

Qualifications & Experience
NVQ/HNC Qualification in Mechanical or Electrical discipline
Extensive experience in a similar role
Experience with hydraulic and Pneumatic systems
IT experience (Microsoft outlook,excel,word)
A positive and self-motivated individual with a strong eye for detail
Someone who takes pride in their work
Benefits
Alongside helping transport guests back to Edinburgh’s darkest history, you’ll also receive:

25% discount in our retail shops and restaurants
40% off LEGO online
Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold Edition)
Discounted rates at Merlin hotels all over the world
Cycle to work scheme and O2 discount

Gardener

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
1.
Undertake practical maintenance (e.g. managing trees and shrubs, herbaceous plants, and bulbs; clearing invasive species; weed control; composting and soil improvement; hard-landscaping; path care), with particular responsibility for a designated area within the woodland garden.
2.
Contribute as required to the wider garden, to the standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors.
3.
Contribute to the management, conservation and development of the garden by assisting with plant propagation and other nursery work, and the maintenance of plant records and labelling.
4.
Assist with education/interpretation activities such as introductory talks and guided walks.
5.
Foster positive relationships with local communities, promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.
6.
On occasion, contribute to the review and development of property action plans and operational workplans for the garden.
7.
On occasion, supervise and work with volunteers, student placements and/or apprentices to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities.
8.
Ensure compliance with the Trust’s health, safety, and environment policies and procedures.
9.
Demonstrate self-motivation, strong organisational skills, including time management and the ability to plan and prioritise.
10.
Undertake such other reasonable duties as may, from time to time, be required to ensure the smooth running of the property as required by the Head Gardener.

Retail & Admissions Manager

Retail and Admissions Manager Vacancy

Company:

Landmark Forest Adventure Park (part of Visitor Centres Limited)

The package:

Competitive salary (provided upon request)
Discretional annual bonus scheme
10% company pension contribution
Permanent health insurance
Free family passes and complimentary day tickets
Free admission to hundreds of Scottish visitor attractions
Free soup, cake and drinks everyday
Great staff discounts onsite (catering and retail)

Closing Date:
Friday, 14th June 2024

The Role

This is a rare opportunity to join the management team at Landmark Forest Adventure Park, one of Scotland’s best visitor attractions. As the Retail and Admissions Manager, you will lead our Retail and Admissions team, overseeing our retail outlets and ticket office operations. This role is integral to the park’s management team and will be pivotal in shaping the future development of the attraction.

This is a full-time role (40 hours per week) working 5 days out of 7, including some weekends. After an initial training period, you will also join a duty manager rota for weekend cover.

Key Responsibilities

Retail

Manage the year-round operations of our two retail outlets: the main Landmark Shop and Xplore Store.
Collaborate with General Manager to develop strategies to increase retail profitability
Forge relationships with suppliers to negotiate competitive prices and manage stock levels
Produce and review sales reports to identify areas for improvement and develop new commercial opportunities.
Appraise and improve the existing stock control system and delivery procedures
Attend trade show events and track trends to keep range of products relevant
Ensure products are poperly merchandised and displayed to maximise sales

Admissions

Oversee ticket office operations, ensuring first-class customer service for around 170k annual visitors
Take a lead role in ensuring the Ticket Office delivers first-class customer service
Resolve any customer complaints and issues in a timely manner
Manage ticketing system and procedures to ensure smooth front of house operations
Collaborate with Marketing & Sales Manager to increase Annual Passes sales
Work with the management team to continually improve the visitor experience
Continually review and update the ticketing structure to maximise commercial opportunities

General Duties

Manage a team of 10-15 people, including supervisors, adapting to seasonal staffing needs
Oversee all HR processes, including recruitment, training, grievances, disciplinaries and performance management
Collaborate with General Manager to set financial targets and manage budgets
Ensure all health and safety protocols are followed, including risk assessments and staff training
Provide regular updates on key performance indicators and operational initiatives
Participate in management meetings to address park-wide issues and review customer feedback for continual improvement
Foster a positive working environment, motivating staff, and promoting best performance through mentoring and coaching

Skills, Experience & Personal Attributes

Minimum of 3 years experience in managing a comparable team size
Strong background in retail with knowledge of retail management principles
Dynamic and enthusiastic, open to new ideas and business opportunities
Excellent people management skills with an emphasis on strong communication
Committed to delivering an exceptional visitor experience
Highly adaptable, able to quickly respond to changing circumstances
Skilled in budget management and analytical reporting
Team-oriented with a proactive and positive attitude
Preferred background in tourism, hospitality, or leisure, although not essential

Applications

Please fill out the application on the Landmark Forest Adventure Park website and submit it by the closing date (14th June 2024). As part of the application process you will be required to upload a CV and at least two references.

Link: https://www.landmarkpark.co.uk/retail-and-admissions-manager/

Chef de Partie

Purpose of job

The Chef de Partie will support the Head Chef to ensure the customer experience is delivered to the highest standards, to ensure the provision of hospitality and customer care to Cairngorm customers. They will prepare and cook dishes according to the restaurants recipes and standards, maintaining consistency in taste and presentation.

Salary: £13.65 per hour plus great benefits. No night shifts or split shifts.

Roles and Responsibilities
Purpose of the job:

The Chef de Partie is accountable to the Head Chef. The role is also accountable for ensuring that all aspects of customer care is operating to the highest standards.

In discharging theses accountabilities, the Chef de Partie is responsible for:

Duties and Responsibilities

– All food entering the kitchen is correctly stored in rotation
– To keep the fridges clean and tidy
– To be fully aware of all items on the menu and of the recipes and quantities
– Prepare mise-en-place for all relevant menus.
– To be responsible for ensuring all food is prepared to the highest standards
– Being responsible to ensure that there is no cross contamination of food
– To be aware of and to control wastage of food
– To ensure that all documentation is kept such as cooking temperature records, fridge temperatures and cooking temperature records
– Being alert for opportunities to improve the profitability of sections
– To follow all procedures such as cleaning schedules, rotation of perishable and dry stocks maintaining equipment
– Reporting any problems to the Head Chef
– To interact with all customers in a friendly, welcoming, consistent manner
– To have knowledge of all products and services on offer and be able to pass on this knowledge in a positive, enthusiastic style
– Ensure prompt replenishment of stock and highlight to the relevant manager any stock issues e.g.: stock loss, damaged stock
– To maintain a high level of personal grooming and always wear the correct uniform, which must be kept clean, ironed and presentable at all times
– When handling/serving food and refreshments ensure that all requirements of Food Hygiene legislation are met
– To ensure that the department operates to the highest standards of customer care
– To be aware of all Catering Risk Assessments and Standard Operating Procedures
– Observe all Health & Safety requirements. Ensuring compliance with Health and Safety procedures, risk assessments and company policies
– To identify personal development needs in line with personal and organisational objectives
– To undertake any other reasonable duties as may, from time to time, be required

People Management

– Be polite and attentive to all our guests and colleagues
– Attend weekly “toolbox talks”
– Attend annual performance management and development processes such as Performance and Development (PAD) Reviews

Person Specification

Experience
The role would suit someone who has had experience in a busy kitchen environment
Demonstrate good people skills, both customer facing and within your team
The role will require a degree of flexible working to meet the business needs, 7 day operation and events outwith normal operating hours

Qualifications

– Full knowledge of food hygiene regulations (HACCP) and hold a valid food hygiene certificate
– SVQ Food Cookery and Preparation Level 3 or equivalent
– Experience in a customer focused environment

Skills
– Working to a deadline
– Excellent Customer Service skills
– Excellent communication skills, both written and verbal –
– Ability to give clear direction to all levels from Director to site level
– Ability to work alone as well as part of a wider team and under pressure
– Excellent attention to detail
– Problem solver
– Personal Attributes/Behaviours
– The ability to identify success as well as areas for improvement
– A motivated individual who is not fazed by an ever-changing environment
– Committed
– Flexible with a ‘Can do’ approach
– Adaptable
– Team player

Company Background and Culture / Location Overview

Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is a popular snowsports destination in Scotland, located within the Cairngorms National Park, and has been offering snowsports for over 50 years. In winter, the resort is a commercial ski operation. In summer, the Resort serves as a tourist destination. The surrounding area attracts over 1.8 million annual visitors predominantly in summer with the Resort itself attracting circa 200,000 annual visitors.

Cairngorm Mountain Resort covers 1,418 hectares and can attract over 120,000 skiing and snowboarding visitors in the busy winter period. The Resort is an internationally renowned area of scientific interest. Cairngorm Mountain and surrounding areas contain unique natural habitats and wildlife protected by EU legislation.

In the summer, the Resort transforms as the snow melts and becomes a hub of activity, from guided walks to the mountain summit, to generic visitors and a family market looking for activities to undertake.

Adventure Sports Patroller

Purpose of job

This is an exciting opportunity to join our Adventure Sports Team to support our outdoor activities including tubing slides, mountain biking trails and our new carting coming soon.

The Patroller will ensure the customer experience is delivered to the highest standards, to ensure the provision of hospitality and customer care to Cairngorm Mountain’s (CMSL) customers. Providing support and assistance to Adventure Sports users at CMSL.

The Patroller is accountable to the Head of Adventure Sports. The role is also accountable for ensuring that all aspects of customer care is operating to the highest standards. Actively checking on the safety of Adventure Sports users within the defined area. Assisting in the treating and, if needed, the evacuation of injured persons.

Roles and Responsibilities
In discharging theses accountabilities, the Patroller is responsible for:

Medical

– To work with colleagues to be constantly vigilant to, and respond to any injured persons as required
– To assist in ensuring medical equipment is maintained, serviced and logged in accordance with the manufacturers guidelines
– To ensure proficient hygiene practice to minimise potential infections
– To record data on any incidents and casualties, in line with health and safety and other company procedures

Communication

– To provide a high level of customer service to all guests
– To communicate and interface with all guests in a polite professional manner
– To listen carefully to, and to follow all instructions given
– To work with external agencies (doctors, ambulance crews etc.) efficiently and courteously
– To alert a more senior member of the team of any incidents, problems or issues
– To asses and maintain the quality of the trails
– To conduct several daily checks on the trails
– To seek out information and be mindful of conditions within the adventure sports area such as:
– Current and forecasted weather
– Current status of conveyers and terrain of track
– To work with other teams members to evacuate the mountain in a timely and efficient manner when needed
– To ensure effective policing of trails to guarantee guest and staff safety in accordance with the codes of conduct
– To politely deal with any conflict, abusive behaviour or repeated infringements of policy

General

– To ensure that the department operates to the highest standards of customer care
– To understand and follow the Visitor Management Plan (VMP), and being able to explain VMP to our guests
– To be aware of all Adventure Sports Risk Assessments and Standard Operating

Procedures
– Observe all Health & Safety requirements. Ensuring compliance with Health and Safety procedures, risk assessments and company policies
– To identify personal development needs in line with personal and organisational objectives
– To undertake any other reasonable duties as may, from time to time, be required in Adventure Sports

Team Skills

– Be polite and attentive to all our guests and colleagues
– Attend annual Performance and Development (PAD) Reviews with your line manager
– Dependability and accountability
– Show initiative and motivation
– Person Specification

Experience
The role would suit someone who has had experience in a visitor attraction including Mountain Biking.

Demonstrate good people skills, both customer facing and within your team.

The role will require a degree of flexible working to meet the business needs, 7 day operation and events outwith normal operating hours.

– Experienced mountain biker
– Exposure to mountain terrain
– Advanced and emergency first aid
– Quad driving experience
– Experience in a customer focused environment
– Experience in dealing with and treating casualties in an outside sport scenario
– Current first aid qualification

Personal Attributes/Behaviours

– Passionate about adventure sports
– High level of fitness
– Ability to cope with and work in hostile and changeable conditions
– A motivated individual who is not fazed by an ever-changing environment
– Committed
– Flexible with a ‘Can do’ approach
– Adaptable and flexible
– Team player
– Caring approach

Skills
– Excellent Customer Service skills
– Excellent communication skills, both written and verbal
– Ability to give clear direction to all levels from Director to site level
– Ability to work alone as well as part of a wider team and under pressure
– Excellent attention to detail
– Problem solver
– Personal Attributes/Behaviours
– Passionate about adventure sports
– High level of fitness
– Ability to cope with and work in hostile and changeable conditions
– A motivated individual who is not fazed by an ever-changing environment
– Committed
– Flexible with a ‘Can do’ approach
– Adaptable and flexible
– Team player
– Caring approach

Company Background and Culture / Location Overview
Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is a popular snowsports destination in Scotland, located within the Cairngorms National Park, and has been offering snowsports for over 50 years. In winter, the resort is a commercial ski operation. In Summer, the Resort serves as a tourist destination. The surrounding area attracts over 1.8 million annual visitors predominantly in Summer with the Resort itself attracting circa 200,000 annual visitors.

Visitor Services Supervisor Retail & Admissions

KEY RESPONSIBILITIES

• Visitor services, admissions, events and retail offer (including ordering, merchandising, sales targets);
• Line management of Visitor Services Assistants
• Shared accountability for the sites KPI’s
• Manage retail stock file and ensure the successful planning and delivery of annual stock takes
• Visual Merchandising and maintaining a high standard of stock display and shop housekeeping
• Duty Management and Oversight/maintenance of the exhibition space and all aspects of the property;
• Membership sales (to targets) and general customer service (individuals, education visits, other groups);
• Housekeeping and security of the Property;
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Deputising for the Visitor Services Manager on-site and off-site as required (including “duty management” of the wider site to include the car park and monument).
• Ensure the property social media is managed to generate interest, engagement and help drive visitors
• Support the informal learning and community engagement / outreach activity
• Housekeeping, maintenance and safety and security of the Property and grounds
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Liaising with contractors on projects and works on site
• Ensuring sites are clear of debris, rubbish etc and that signage is befitting of a Trust property
• Public engagement on site whilst carrying out duties
• Co-ordination of travel trade and group bookings
• Assisting with general collections care around the property

Procurement and Contracts Manager

We are looking for a permanent, full time Procurement & Contracts Manager to lead the National Library of Scotland on procurement matters, manage a small team of procurement professionals and work closely with managers across the Library to support them buying goods and services.

Due to the efforts of current post holder, who is retiring, there are excellent procurement foundations, and you will have the chance to develop these and add your own ideas.

The Library values the skills that procurement professionals bring, and the Procurement & Contracts Manager is a member of the Library’s Extended Management Team (EMT).

The Library is a great place to work and this is an exciting opportunity for someone who wishes to develop their professional and management skills in an interesting organisation at the heart of Scotland’s cultural life.

You’ll have the opportunity to work flexibly, where the service allows, and we’ll invest in your future by providing training and development opportunities.

We offer access to the excellent civil service pension scheme and you will get a generous annual leave allowance and other benefits. And of course, you’ll join a team of great colleagues.

Please visit our website for more information and to submit an application.

Cook

Key Responsibilities

• Deliver a high-quality food offer for our high and low season, relevant to our Culloden customers (visitors, events and functions) and Visit Scotland’s Taste our Best principles.
• Ensure high standards of kitchen hygiene, cleanliness and tidiness, keeping up-to-date compliance documentation (HACCP, COSHH checklists and temperature sheets).
• Work alongside the management team to ensure all food and non food items are ordered, and stock is controlled to the highest standard
• Ensure food production adheres to allergen guidelines, in particular Natasha’s Law, and support the implementation of upcoming laws, e.g. displaying nutritional value & calorie counts.
• Minimise wastage and identify potential savings to achieve targets for cost of sales, gross profit and environmental sustainability.
• Ensure the upkeep and safety of equipment and utensils used within the catering outlets.
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.

Performance indicators and targets
• Weekly, monthly and annual sales and cost of sales targets
• Food compliance standards and record-keeping
• Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback
• Staff satisfaction from staff surveys

Tools / equipment / systems
• Fully equipped commercial catering kitchen.
• Access to computer with training, and stock ordering systems.
• EPOS tills and chip and pin machines.

Events & Activities Supervisor

32 or 40 hours a week (four or five days)

Dalkeith Country Park has been enjoyed by visitors for 120 years and its woodlands, riverside trails, cycle tracks and events calendar are valued by locals and visitors from afar. Fort Douglas is an exciting adventure park for visitors of all ages, while the stable yard houses Restoration Yard, a unique venture comprising a retail store, restaurant, and wellness space.

In this exciting role you will provide support for our Events and Activities team, providing a friendly welcome to our Fort Douglas visitors. As well as dealing with summer camping and seasonal events including Easter, Halloween, and Christmas, you’ll be part of a team overseeing our adventure playground. With an organised approach and an eye for detail, you will coordinate event and activity bookings, respond to enquiries, and provide general assistance to the wider Visitor Services team.

• Are you enthusiastic and able to use your initiative when required?
• Can you demonstrate excellent communication and customer service skills to comfortably engage with a wide range of visitors?
• Do you have a ‘can-do’ attitude and flexible approach to work?

If you are customer focused with an interest in the outdoors, events and activities, we would love to hear from you! Working hours will be four or five days per week (salary will be pro-rata for four days) depending on the successful candidate’s availability, and it will include regular weekend working.

Interested? Please email your CV and a covering letter to recruitment@buccleuch.com, and indicate if you are looking to work four or five days per week.

The closing date for applications is 6 June.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

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