Full Time

Weddings & Events Coordinator

We are looking for a self-motivated and organised individual, to manage and develop Haddo House functions and events business and corporate private hires.

This role will ensure income opportunities are maximised in the context of consistently high standards of customer care and presentation.
Functions at Haddo House can range from intimate family dinners and tours to large corporate events and weddings for up to 250 guests. Every function requires the same level of planning and care, to deliver an outstanding product to our clients.
In addition to our busy diary of functions, we are also home to a variety of art groups, and provide support for annual performances from Haddo Arts Festival, Children’s Theatre & Choral and Operatic Society.

Curator – Highlands & Islands

JOB PURPOSE

The Curator provides curatorial support for the National Trust for Scotland’s Highlands & Islands region. They ensure that the cultural heritage of the properties in the region is well researched, understood and interpreted for the public. They have particular responsibility for the object collections at the regions properties, but will also work with landscapes and gardens, facilitating cross-disciplinary research and ensuing integrated interpretation across all aspects of properties.

Food and Beverage Administration Assistant

JOB PURPOSE

The purpose of the Food & Beverage Admin Assistant role is to support the Trust’ central Food & Beverage Department in the administration of product ranges, invoices, financial reconciliation, commercial reports, POS, and communication. The role is responsible for ensuring that customer service standards are maintained to a high level, that data is maintained accurately, and that opportunity for food & beverage income and stock productivity is maximised through effective administration.

HES/23/111b – Ground Maintenance Operator

Thank you for your interest in the post of Grounds Maintenance Operator with Historic Environment Scotland based at Antonine Wall Depot. This is a permanent and pensionable appointment.

You will be responsible for the conservation and maintenance of the Antonine Wall and potentially other Historic Scotland monuments within the South Region with specific focus on carrying out grounds maintenance duties in the West Lothian region.

The Antonine Wall Depot Monument Conservation Unit (MCU) currently consists of an 8-person team all of which carry out grounds maintenance to a variety of locations. The unit is headed by a Works Manager who has line management responsibilities for the whole team. The MCU is responsible for the grounds maintenance to Properties in Care along the length of the Antonine Wall and to 6 outlying monuments in West Lothian.

The Antonine Wall MCU are also deployed throughout the South of Scotland as and when required where grounds maintenance or clearance work is required. You will be expected to work at any location as directed by the Works Manager. Although the depot is situated in Falkirk, official transport is provided to and from the various sites along the length of the Antonine Wall. Individuals are however expected to make their own way to the Antonine Wall Depot.

You will be part of the Grounds Maintenance team, responsible for the grass and garden maintenance, upkeep and presentation of the above monuments on a rotational basis.

HES/23/206 – Steward

Thank you for your interest in the post of Steward with Historic Environment Scotland, based at Dirleton Castle. This is a full time and pensionable appointment.

You will be responsible for delivering the highest standards of visitor experience working across all areas, including in the shop, admissions area and outside, with delivery of information to visitors a core part of the role.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

Deputy Financial Controller

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Deputy Financial Controller to support the Financial Controller in delivering accurate, timely and high-quality financial information to internal and external parties. The post holder will provide support to all department and project managers with financial issues, and will be responsible for the management and development of the Finance team.

You will be fully qualified with a recognised accounting qualification (ACCA/CIMA), or will be in the final stages of achieving this. You will be highly proficient in using Microsoft office packages including Teams and SharePoint, and you will have excellent communication and interpersonal skills whilst dealing with non-financial departments. You will have excellent organisational and problem solving skills, and a high degree of commitment to GSC’s vision, mission and values.

If this sounds like you then we would love you to get in touch!

Back of House Assistant Retail Manager

Back of House Assistant Retail Manager
Location: Talisker Visitor Centre, Carbost

Type: Permanent, Full-time

Closing date: 10th September 2023

The post holder is an integral role responsible for managing the Back of House Retail operations whilst ensuring world class service is delivered and operational excellence is achieved.

You will be responsible for:

GENERAL OPERATIONS

Daily management of all operational activities; retail, experience, and F&B offerings
Coach, develop and mentor experienced operations team with clear purpose, personal accountability, and well-defined performance goals and processes
Identify individual team members’ strengths and create developmental plans to prepare all for future growth.
Lead the implementation of new operational procedures and/or systems
Directly contribute to Malt Brand Home performance with a detailed understanding of KIP’s and levers required to deliver.
Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
Ensuring H&S and hygiene standards are always adhered to
Opening and closing of the Brand Home
Key holder and personal license holder
Stay up to date with current industry trends and standard processes.
RETAIL

Accountable for managing stock logistics, deliveries and shipments onsite
Work in collaboration with central retail team to leading inventory
Run Stock takes, planning and execution, as well as periodic partial counts.
Acts to reduce loss. Management of daily processing of write offs and organization of all BOH spaces
Retail systems and processes expert
Ensuring a tidy environment for the staff where product is easy to locate when needed.
Priorities time on the shop floor; coaching and developing the team; and leading by example
Ensure constant replenishment of products and all support tasks for front of house are on track.
Execute thorough store audits on time and as directed
Lead on retail compliance
LEADERSHIP

Responsible for leading a diverse and dynamic team by connecting with employees, customers, and the Central Team. These must be strong relationships and connections founded on the common passion for excellence.
Confident and skilful coach and leader; comfortable navigating difficult conversations, with professionalism and fairness; actively providing coaching and mentoring
Work collaboratively and cross-functionally, re-enforcing a “one team culture”.
Support the Assistant Retail and People manager with the scheduling and management of hours for Brand Homes teams
Responsible for the recruitment & onboarding of staff
Dotted line management responsibilities
Embody the Destination Scotland and Diageo’s Performance Ambition, instilling the vision and values across your team.
To be successful in this role:

2+ years’ experience in a management/leadership/supervisory role

Strong desire to learn more about the whisky story, brand, and its characteristics

Be familiar with sales protocols and customer service procedures

Strong understanding and experience of inventory management

Be guided by a customer-first mindset; ability to understand and interpret consumer insights

Must be analytical, and possess good knowledge of budgeting processes and KPI management

Proven track record of achieving operational KPI, revenue, and profit targets

Proven experience managing teams and business units; be a true leader, acting as a role model for the team

Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization

Results driven, with a desire to work in a fast-paced environment

Must have ability to prioritize and plan work activities in a timely and efficient manner

Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events

Possess strong computer literacy skills

Proficient in Microsoft applications

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities

Contributory pension scheme

Competitive annual bonus (dependent on performance)

Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps the business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Caol Ila is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

Manuscripts Curator (Discovery and Access)

We’re looking for an experienced Archivist to join our Archives and Manuscript Collections team in the Library’s Collections, Access and Research Department. The team is responsible for archival collections in the Library dating from the 9th century to the present day and works closely with colleagues across the Library to promote, preserve, research, and manage the archives and manuscript collections. This role is dedicated to developing the discoverability of the collections through the Library’s catalogue system and building capacity within the team for the ongoing collection and management of born-digital materials.

What we are looking for – We’re looking for someone who is passionate about enabling and promoting access to archives. You’ll have experience working with archival cataloguing systems and born-digital records, be comfortable working collaboratively and on your own initiative, and committed to continued professional development. If this sounds like, then we look forward to reading your application.

What we can offer you – If you are successful, you will be working for one of Scotland’s premier cultural institutions, a library that holds the nation’s memory in its vast collections. You’ll have the opportunity to work flexibly, where the service allows, and we’ll provide you with training and development opportunities. We have generous annual leave and offer a pension scheme. And of course, you’ll join a team of great colleagues.

We encourage applications from people who belong to marginalised communities particularly people of colour, those from a working class background, disabled and LGBTQ+ people.

The closing date for applications is 18 September 2023 at midnight. You can contact Chris Cassells (c.cassells@nls.uk) if you have any questions about the post. Interviews will be held the week commencing 2 October 2023.

Marketing Executive

The role

To promote Edinburgh Zoo and Highland Wildlife Park as world class visitor attractions and the Royal Zoological Society of Scotland (RZSS) as an international leader in conservation, growing brand awareness, income and support.

Some of the things you’ll do:

Support and deliver an annual marketing activity plan to meet agreed targets
Assist and develop a market research programme to enable data-led decision making
Making use of data and insight, develop promotional campaigns to increase visitor numbers and income at Edinburgh Zoo and Highland Wildlife Park.
Develop promotional content and assets, ensuring brand consistency, value for money and quality
Working with the marketing manager, support the management of the full RZSS website suite, delivering continuous improvement in performance through development and search engine optimisation, maximising income through ticket sales, events, experiences, membership and retail
What we’re looking for:

You’ll be Degree qualified (relevant degree) or hold equivalent experience
Have a good understanding of the marketing industry and understanding of current Gift Aid and GDPR guidelines
Excellent standard of written and spoken English. Assertive communicator, confident in dealing with a wide range of stakeholders
Marketing, including digital advertising, Google Analytics, email marketing and direct marketing
Experience of working in a busy marketing environment, delivering to deadlines
For further information on what the role involves and essential/desirable criteria – please see the ‘related documents’ section under the site location map.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Security Officer

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Security Officer to work within the GSC team. You will be responsible for providing a safe and secure environment for all staff and visitors to the GSC site by monitoring our CCTV, intruder and car park security systems. You will respond to fire alarms in line with departmental process and ensure that all security procedures are carried out safely and in accordance with the shift checklist.

You will have previous experience of dealing with the public in a security position, and experience of health and safety procedures and alarm systems.You will have excellent communication skills and be able to work to a 4 day/night shift pattern and provide holiday cover (28 days holiday per annum).

If this sounds like you then we would love you to get in touch!

Stonemason

You will be joining a dedicated team where you will contribute to the conservation of historical monuments under the care of Historic Environment Scotland in The Scottish Borders and the surrounding area.

Benefits
We offer a number of excellent benefits, such as special leave, reimbursement for relevant professional subscriptions, study leave for work related courses, an occupational sick pay scheme, access to a free Headspace subscription and access to a civil service pension scheme with minimum employer contributions of 26.6% (pro rata’d).

Development Manager

Take your next career step, into the Multiverse…

‘Inspiring views’, ‘interesting place’ and ‘stunning landscape’ are all phrases our visitors use to describe their experience at Crawick Multiverse. We seek an equally inspiring and innovative person to join us at this exciting time in our evolution, to aid in both our day-to-day operations and in our strategic ambitions.

WHO WE ARE
Crawick Multiverse is an amazing land art installation nestled in the hills of Upper Nithsdale in Dumfries & Galloway. Commissioned by the Duke of Buccleuch the former open-cast coal mine was transformed into an inspiring visitor attraction by internationally celebrated landscape designer, cultural theorist and architectural historian, Charles Jencks, opening to the public in June 2015.

The management of the Multiverse is overseen by the Crawick Multiverse Trust (CMT), a company limited by guarantee with charitable status, whose core business is the conservation, maintenance and sustainable operation of the Multiverse as an inspirational landscape, unique destination and visitor attraction.

For more information about us, and what we do visit:

https://www.crawickmultiverse.co.uk/

THE ROLE/THE PERSON
This is an exciting opportunity to lead a small, dynamic team, to build on our reputation as a unique destination, visitor attraction and one of the South of Scotland’s leading outdoor events and performance venues.

Maximising the use of our 55 acre site as an outdoor performance space, this is an opportunity to capitalise on a unique asset to generate economic and social benefits and contribute to the health and wellbeing of individuals, communities and businesses.

In the role of Development Manager you will secure funding, drive projects/exhibitions, and initiate learning and engagement programmes, with a focus on creating development plans that raise public awareness of our unique visitor attraction. As well as generating income from public funding, grant-giving trusts and corporate partnerships, you will play a key role in driving footfall and our profile as a leading visitor attraction, establishing yourself as a respected and widely recognised advocate for Crawick Multiverse amongst the local community, as well as regionally and beyond.

With an understanding of marketing strategies, candidates should have solid experience in a visitor service environment and be able to demonstrate proven communication, interpersonal and negotiation skills. Salary will be around £40,000 (FTE) depending on experience.

Essential requirements:
– Excellent communication skills
– Experience in managing and motivating a small team
– Successful record in making applications and securing external funding for funds
(whether in commercial or third sector)
– Live in close proximity to the area (or be prepared to relocate)
– Strong general management skills (reporting/budgets/contract management)
– Strong IT skills and familiarity with commonly used software packages
– Beneficial requirements:
– Experience or understanding of physical landscape management

ROLE SPECIFICS
Specific responsibilities:
– Provide leadership and hands-on management to drive the strategic and operational
development of the Multiverse.
– Develop, maintain and manage partnerships and collaborative working with key
stakeholders
– Reporting to the CMT Board of Trustees
– Lead on fundraising strategy to secure funding and grants
– Oversee marketing activities, ensuring effective promotion of our unique visitor
attraction
– Manage and motivate our small, enthusiastic Visitor Service team
– Work with the Board of Trustees to develop a Masterplan for the site, it’s development
and possible expansion
– Co-operate with colleagues to ensure that Crawick Multiverse is a safe place to work
and visit, informing the Board if you have any concerns
– Undertake such other duties as may be required from time to time and are consistent
with the responsibilities of the role.

Sound interesting? To apply, simply email your CV and a covering letter to info@crawickmultiverse.co.uk

Closing date for applications Tuesday 26th September 2023

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