Part Time

Purpose of the role

To assist the Head Chef in the day-to-day management of the Catering & Hospitality offer at Robert Burns Birthplace Museum to ensure that all targets are met and all visitors receive the highest level of visitor experience standards.

Key Responsibilities
• Contribute to food production as per the menu cycle/specification and event Food Production (corporate, hospitality, meetings etc)
• Keeping up to date HACCP, COSHH checklists and temperature sheets.
• Ensure high Standards of Kitchen Hygiene, Cleanliness, Tidiness and related Schedules
• Use fresh Produce and Ingredients whenever and where-ever is possible and minimise wastage.
• Maintain a high standard of Food Presentation to the Customer
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport
• Help to reduce occurrences where Health or Safety of yourself and other employees may be put in jeopardy
• Adherence to the COSHH Training provided and control of substances covered by COSHH
• Involvement in the upkeep and maintenance of both the entire department site and, specifically, the Catering Outlets
• Assist with daily cleaning and pot wash duties

KEY PURPOSE

To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events activities making the property the best possible place to visit and work.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

To provide a consistently high standard of visitor care at all times

• Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner.
• Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
• Welcoming International visitors and aiding with specific needs.
• Welcoming groups in an efficient and warm manner
• Answering visitors’ queries about the site, education facilities and the local area.
• Providing information about the site, its history, contents, offers and merchandise.
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.

Specifically, to ensure the smooth and safe operations, making the property the best possible place to visit and work.

Must have full weekend availability, hours will be issued on a rota basis.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

To provide a consistently high standard of visitor care at all times
 Welcoming visitors to the site and processing their admission/retail purchase in a friendly, efficient and knowledgeable manner.
 Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
 Welcoming International visitors and aiding with specific needs.
 Welcoming groups in an efficient and warm manner.
 Answering visitors’ queries about the site and the local area.
 Proactively engaging with visitors about the site, its history, contents, offers and merchandise.
 Promoting the National Trust for Scotland brand, to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

Salary Range: £11.35 (hourly rate), contract: part time weekday; 15-25 hours; flexible working considered (hours can be spread over 2-5 days if desired)

Dundee Science Centre is currently looking for outgoing, dynamic, confident, exceptional communicators to join our team to fulfil the key role of Science Communicator in a part-time capacity.

You will be part of a team responsible for the smooth operation of Dundee Science Centre’s programmes and services on a daily basis, supporting the Visitor Experience Leader (VEL). You will support the wider team in science communication and ensure the quality of delivery by team members meets audience expectations and standards. Primary objectives will be championing enhanced visitor engagement, ensuring that audiences have an enjoyable, safe, and inspiring experience.

You will be an ambassador for and the public face of Dundee Science Centre. You will be an excellent communicator and an effective team player with the ability to multi-task. Your main function will be to interact with all visitors in a friendly, outgoing manner ensuring an exceptional experience.

You will be responsible for delivering high quality science, technology, engineering, and mathematics (STEM) programmes across all audiences (including schools and community groups), either in-centre or via outreach, all in line with Dundee Science Centre’s key aims and objectives, alongside local and national government initiatives, and priorities.

You will be an advocate for Inclusion & Diversity, contributing to the development of DSC’s widening access strategies creating a culture of inclusion for our team and audiences.

The successful candidates will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation. You will have an excellent knowledge and understanding of visitor engagement and an enthusiasm to talk to people.

In-depth STEM knowledge is a desirable trait in this role, however having a confident and charismatic nature would be more advantageous. An understanding of science can be enhanced with on-the-job training; but an ability to communicate effectively with diverse audiences is essential.

You will work flexibly within the Dundee Science Centre team; hours of work to be discussed, flexible working will be considered, and weekend and evening work will be required.

To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent FAO Caitlin to the address supplied.

Applications to be submitted by 5pm on Thursday 31st August 2023. Short listed candidates will be invited to interview on 8th September; no alternative dates are available so if you are not able to attend, please do not apply.

JOB PURPOSE
This is an exciting and varied role at Glenfinnan Monument and Visitor Centre.

You’ll help us welcome visitors from across the globe and ensure they have an enjoyable, memorable experience here, from the moment they arrive to the moment they leave. Through warm, engaging, informative interactions, you’ll help share stories about this amazing place and build support and understanding for the National Trust for Scotland.

Based in either our busy shop or one of two catering outlets, you’ll help generate the income that enables our charity to care for this world-renowned historic site, by serving customers and promoting the benefits of NTS membership. Your role is vital to ensure this popular destination operates smoothly and safely.

JOB PURPOSE
This is an exciting and varied role at Glencoe Visitor Centre in Glencoe National Nature Reserve.

You’ll help us welcome visitors from across the globe and ensure they have an enjoyable, memorable experience here, from the moment they arrive to the moment they leave. Through warm, engaging, informative interactions, you’ll help share stories about this amazing place and build support and understanding for the National Trust for Scotland.

Based in either our busy shop or Highland Coo Café, you’ll help generate the income that enables our charity to care for this world-renowned mountain landscape, by serving customers and promoting the benefits of NTS membership. Your role is vital to ensure this popular destination operates smoothly and safely.

Are you a natural born storyteller, with a passion for gin as well as exciting and delighting visitors to Scotland’s capital?

This opportunity could well be the one for you

Setting the scene…

Our Edinburgh Gin distillery and visitor attraction is a destination unlike any other. It’s the public facing home of our multiple award-winning gin and has consistently been rated as one of Scotland’s top tourist attractions on Trip Advisor! Located in our gorgeous capital city, we welcome guests from all over the world to discover what makes our selection of beautifully crafted, vibrant and naturally flavoured gins so unique. Through our outstanding visitor experiences, our Brand Home team passionately bring our spirit to life, and are at the heart of this premium product and brand; after all, it’s our people who make the magic happen…

We currently operate across two sites – our visitor attraction located in a historic building on Rutland Place, and our beautiful retail store on Hanover Street. Not one for ‘resting on our laurels’, you may have heard that we have made significant investment in our Edinburgh Gin Distillery, with plans to relocate to a brand new site, situated in Edinburgh’s Old Town, on East Market Street. With construction underway, we can’t wait to open the doors and welcome guests to our truly exquisite new home in 2024, bringing our wonderful team with us, as we continue on this journey!

Our opportunities…

It’s a hugely exciting time for us and we are looking for kindred spirits to join us as one of our prestigious Distillery Ambassadors, who will become part of our story during this momentous period!

As a Distillery Ambassador, you will be a true advocate of Edinburgh Gin, delivering highly engaging and unique distillery tours and tastings, virtual experiences, retail and event work. We love variety and are looking for fun, energetic and enthusiastic individuals, who are charismatic, can use their own initiative, have a positive work attitude and a passion for providing an exceptional visitor experience, bringing our brand story to life. Our experience offering is varied and our visitors come from all over the world to learn about Edinburgh Gin, so the ability to adapt and build rapport with different groups is essential.

Previous experience within a similar customer centric and experience led environment, such as visitor attraction, retail, or hospitality, would be advantageous.

At present, we have 4 x permanent opportunities with a mixture of full and part-time hours available (please indicate your hours preference in your application). Our distillery and retail store are open 7 days a week meaning weekend and occasional evening work is required. We’re therefore looking for individuals with flexibility to join us on an annualised hours based contract, providing you with both flexibility and a regular guaranteed income. This is a highly rewarding role, offering a competitive rate of pay at £12 per hour, in addition to a comprehensive benefits package.

We are an equal opportunities employer, however unfortunately due to the age of the current premises at Rutland Place, the distillery is not currently wheelchair accessible (these issues will be resolved as part of the relocation to our new premises on East Market Street). Candidates must be able to demonstrate that they currently have the required documents to live and work in the UK.

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Glengoyne, Rosebank, Tamdhu and Smokehead, to name but a few! ‘Crafting Spirits With Passion’ is what we do best! Feel free to visit our website (www.ianmcacleod.com) to find more about who we are and what we do.

Next Steps

So, if this sounds ‘right up your street’ and you want to be part of the next evolution of Edinburgh Gin, we’d love to hear from you…

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

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