Full Time

Brand Homes Duty Manager (Rosebank)

Are you looking for your next opportunity where you can combine your passion for leading a team and providing exceptional visitor experience? Well, this may be the perfect role for you…

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Setting the Scene…

The revival of the Rosebank Distillery, located in the heart of Falkirk, is well and truly underway and we’re very proud of the results.

Once revered by whisky connoisseurs the world over as the ‘King of the Lowlands’, we (Ian Macleod Distillers) were thrilled to acquire the Rosebank site and brand back in 2017, following its previous closure in 1993. Promising to breathe new life into the Distillery and honour it’s unique production technique, we have put significant investment into reviving the Distillery to its former glory.

In the summer of 2023, we were delighted that our Production team were able to gain access to the Distillery, and for the first time in 30 years’, the stills were fired up and we were producing Rosebank again – a very special moment for us indeed!

With the final construction work and the finishing touches in our Brand Home (visitor attraction) now nearing completion, we have our sights set on our next major milestone… opening the doors and welcoming visitors into this iconic Distillery from Summer 2024 – a very exciting time for both us and the local community in Falkirk!

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Our opportunity…

At the heart of our brand, product and experience are our people – it’s our people who make all of the magic happen and so, as a brand new visitor attraction, we are undertaking our final preparations to welcome visitors from all over the world. A critical element to our success here will be ensuring we have the right team in place, leading the way and delivering exceptional visitor experiences.

With that in mind, we are delighted to now formally welcome interest in our 3 x Brand Homes Duty Manager opportunities. These are brand new roles which will report into our Distillery Experience Manager and form part of our core on-site management team on a permanent basis.

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Role Purpose…

These roles will be responsible for leading a team of Distillery Ambassadors (c. 10 direct reports to each Duty Manager) in the delivery of tours, tastings, events, trade visits and all visit related activity to a high standard. This is a unique and exciting opportunity as the successful candidates will play a pivotal role in establishing a brand new team and developing the culture which will make this a great place to work. If you are a strong people manager and are looking for a new challenge, with a true passion and dedication to providing exceptional visitor experience in a warm and friendly environment, this could be the perfect opportunity for you…

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Who We Are Looking For…

In order to be considered for this opportunity, we are looking for candidates who have previous experience in a similar role to ours and can clearly demonstrate they have exceptional customer service and people management skills, ideally within a visitor attraction and/or hospitality environment. Previous experience within the whisky and spirits industry would be beneficial but not essential. In addition, previous experience of establishing and developing a new team and/or site would be advantageous.

We are looking for someone with a charismatic, warm and engaging personality, who is able to lead a successful team of individuals, establishing a warm and friendly culture. An effective communicator who can build strong relationships, and work together with the team to deliver a seamless service which will excite and delight our customers. We are looking for candidates who have an eye for detail and a drive for ongoing improvement!

We operate annualised hours, therefore previous experience of managing these operationally would be advantageous.

Candidates must also have a true and authentic passion for our Rosebank brand and be able to help translate brand values and ethos throughout all aspects of the operational world.

Due to the nature of our operation and these roles, we are looking for candidates who have flexibility in their availability as roles will be offered on a flexible 4 from 7 day basis (equivalent of 36 hours per week) including occasional evenings and regular weekends to facilitate our tour and event offering.

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Next steps…

If after reading through, you still find that all of this really excites you, then we would love to hear from you! Please remember that you will need to clearly demonstrate how your skills and previous experiences are a perfect fit to what we are looking for. If you have all of this combined with a positive, fun and engaging personality and attitude, then do get in touch!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Rosebank Recruitment Event

Rosebank Recruitment Event: Sunday 10th March & Tuesday 12th March 2024
Brand Homes Job Opportunities

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Our Story…

The revival of the Rosebank Distillery, located in the heart of Falkirk, is well and truly underway and we’re very proud of the results.

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Our Job Opportunities…

At the heart of our brand, product and experience are our people – it’s our people who make all of the magic happen and so, as we continue with our final preparations, we are delighted to now kick start the recruitment of our future Rosebank Brand Homes team…

We are therefore looking for kindred spirits to join us as we embark on this exciting next chapter of our story, with a number of full and part-time vacancies available including:

– Distillery Ambassador (Visits)

– Distillery Ambassador (Retail & Admissions)

– Housekeepers

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Recruitment Events…

We would very much welcome the opportunity to meet with interested candidates through our Rosebank Recruitment Event, with multiple events available across Sunday 10th March and Tuesday 12th March (see ‘Event Details’ for more information).

This will be the perfect opportunity to come along, meet the team and learn more about our roles. It will also give us an opportunity to meet you and assess your potential suitability for one of these exciting job opportunities.

Following the events, we will be holding group interview assessments during week commencing 25th March 2024 with potential candidates who have been shortlisted from our Rosebank Recruitment Event, before making our final decision. We are then aiming to have the successful candidates join us in late April / early May for the induction training, in advance of our opening in Summer 2024.

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Who We Are Looking For…

Warm, friendly, engaging and charismatic individuals, who share a true passion for Rosebank and providing exceptional visitor experiences

Someone who is reliable, with a positive work attitude and flexible approach to their availability due to our 7-day operation (advanced schedules will be provided!)

Applicants must be at least 18 years of age due to the nature of our industry and hold the appropriate eligibility to live and work in the UK

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What We’ll Provide You…

A permanent role with a guaranteed monthly income based on our annualised hours contract

A highly competitive hourly rate of £12.60

A generous benefits package including enhanced annual leave, company pension scheme, product discount to name but a few…

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Event Details…

To provide flexibility, we will be facilitating three separate events across two dates as follows:

Event 1: Sunday 10th March 2024 @ 10.00am
Event 2: Sunday 10th March 2024 @ 14.00pm
Event 3: Tuesday 12th March 2024 @ 18.00pm

Please note, all interested candidates should arrive at their preferred session at the specified start time shown above due to the format of our event.

*Due to final interior works and current limited parking at the Distillery, we will be facilitating our Rosebank Recruitment Day at the Falkirk Football Stadium in the Kevin McAllister Stand, Brockville Suite – 4 Stadium Way, Grangemouth, Falkirk, FK2 9EE

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Event Format…

The check-in desk will open 15 minutes ahead of the session start time and is located on the ground floor.

– Take a seat for our welcome presentation where you can meet the team, learn more about us and our job opportunities.

– We’d then invite you to stay on and attend a ‘first impression’ assessment with one of our hiring team so we can get to know a little more about you and your interest our vacancies (c. 5-10 minutes).

– Whilst you wait, feel free to grab a tea or coffee and have a chat or ask questions to some of our colleagues who will also be on hand!

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Next Steps….

We would be delighted to welcome as many interested candidates as possible along to our Rosebank Recruitment Day. As a next step, we would ask you to register your interest in attending where we will collate some basic information.

On the day itself, we would just ask you to bring your best self and be ready to have a brief one to one with one of our hiring team – there’s no need to bring your CV (unless you’d prefer to have this for your own reference).

Please note, due to capacity limits, we may close registration early dependent on the volume of interest received, therefore if you are interested in a role with us, we would encourage you to register as soon as possible.

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Alternative Roles and General Opening…

If our Brand Homes opportunities aren’t quite what you’re looking for, then please visit our careers website (www.ianmacleod.com/careers) for information on our other current vacancies, or alternatively, if there are no suitable roles available that match your skills and experience, you can register your details in our speculative interest talent bank.

If instead you are looking for more information on the Distillery itself, or our opening plans, then please visit www.rosebank.com where you can sign up to become part of our Rosebank family for the latest news and updates, or alternatively you can follow us on Facebook and Instagram.

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Who Are Ian Macleod Distillers…

Rosebank is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Glengoyne, Edinburgh Gin, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our exquisite brands.

We are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Receptionist and Administrator (Activities)

DETAILED RESPONSIBILITIES

To answer and direct calls in a courteous and helpful manner.
To welcome and direct visitors and customers in a warm, helpful, and friendly manner.
To deal with customer inquiries and bookings.
To maintain the reception area, ensuring it is clean and tidy at all times.
To ensure you are aware of company events and activities.
To respond to activities-related emails.
To provide excellent guest and visitor service.
To take bookings for activities as required.
To update websites and other company information sites.
To maintain the filing system.
To ensure good time management and use of resources.
To ensure you have up-to-date and correct information on all departments.
To work with the Bookings Supervisor to streamline booking and administrative processes.
To work at other office desks to ensure a good working knowledge of other roles and crossover skills.
To work with the Bookings Supervisor to continually update and develop changes to ensure guests and visitors receive the best service.
To execute administrative tasks set by senior management.

Qualifications
Mandatory
Working knowledge of Microsoft Office / Google Docs.
Desirable
First Aid Certificate
HNC / HND in Admin.

General
To undertake any other duties which may reasonably be required of you.

Visitor Services Manager

JOB PURPOSE

You will be responsible for the operational delivery of the visitor experience across both properties – The Tenement House, and Weaver’s Cottage. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to.
• Instil a Health & Safety culture across the property, ensuring the teamwork within the properties’ ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
• Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager, General Manager, Business Manager and Finance Manager) to ensure that the finances are sustainable within the context of the wider property budgets;
• Support and deliver local and NTS strategies including, membership/customer & cause initiatives.
• Plan and deliver annual events and functions strategy with support of colleagues across the Glasgow cluster and the Trust
• Promote the properties and activity to the travel trade and tourism sectors and operators.
• Create a culture of ‘exceptional service, every time’. Delivering high standards of performance and a consistently warm welcome to all users of the properties.
• Driving the visitor services experience at the cluster properties to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. Ensuring efficiency and cost effectiveness in all aspects of work.
• Driving the visitor services experience to achieve financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
• Ensure the cornerstones of the National Trust for Scotland are achieved at every property namely, conservation, access and memorable visitor experiences for all visitors.
• Supporting the Operations Manager to develop and foster local-level stakeholder and client relationships specific to the properties.
• Ensure that lifelong learning is developed and promoted at the properties through the visitor experiences we offer.
• Develop and promote the property through local, regional and national marketing initiatives and through social media.
• Take responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required.
• The post holder will be designated for the property as the “responsible person” concerning issues around the safeguarding of children and vulnerable adults. For this element of your role, you will be required to undergo a criminal record check.

Retail Apprentice

The Retail Apprentice role provides training in a broad range of retail skills to someone with little or no experience. Our apprenticeship is a fantastic opportunity for a young person to learn, train and experience real work in a professional retail environment where we take great pride in looking after our visitors, providing beautiful places for people to visit and working to a high standard. Visiting the gift shop is an essential part of the visitor experience and the apprentice will take on the role of retail assistant seeking to make the gift shop visit a positive and memorable part of a visitor’s day with us. You’ll help us maximise sales through excellent customer service and product knowledge, taking pride in presentation and effective behind-the-scenes processes.

The Retail Apprentice will work as part of the professional team there helping to give visitors from across the globe a warm welcome to the shop and help generate the income that enables us to care for our properties.

The Apprentice will also study for a Modern Apprenticeship (SVQ in Retail (Sales Professional) at SCQF Level 6) with the ITC Academy training provider.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

While in the gift shop the apprentice will take direction from the manager (or their deputy), working alongside other staff. The apprentice will have regular guidance and review from ITC Training Academy, who are working on the Trust’s behalf as our training provider. The employment is for a fixed period of 12 months, subject to continued progression on the course and acceptable performance.

Whilst on site at the gift shop the apprentice will provide a consistently high standard of visitor care at all times:

 Welcoming all visitors to the site and processing their purchases of both retail items and admission tickets, in a friendly, efficient and knowledgeable manner
 Assisting in stock merchandising and management, helping to maintain high standards of product displays and stock availability
 Answering visitors’ queries about products and promotions, using product knowledge to pursue up-selling opportunities
 Checking our visitors experience of the gift shop and enquiring whether all their needs are met
 Promoting the National Trust for Scotland and the benefits of Trust membership
 Always maintain excellent standards of site and personal presentation
 Undertake the general ongoing operational cleaning of all areas as necessary
 Wearing correct uniform, name badges, or PPE as required

SCOPE OF JOB

Customer Service
 Regular interaction with all members of the public
 Provide outstanding customer service to elevate the overall visitor experience
 Develop a working knowledge of the site’s history and engage visitors in a friendly and informative manner

Teamwork
 Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation

Sales, stock and financial processes
 Help achieve sales targets and membership recruitment targets
 Work closely with the Visitor Services Manager (Retail) and property staff to maintain high standards of display and merchandising.
 Maintain stock availability, accurate pricing, and quality standards.
 Operate tills and share end of day cash reconciliation duties, as appointed by the duty manager

Tools/equipment and cleaning chemicals
 Occasional user of cleaning chemicals.
 Expected to become familiar with and comply with the property’s Health and Safety policies.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Visitor Services Manager – Food and Beverage

KEY PURPOSE

The purpose of the role is to support the conservation of Brodie Castle & Estate by generating income through the catering operations whilst delivering the highest standard of visitor experience for all visitors and guests. This will be achieved by maintaining the highest standards of conservation and adhering to regional and national strategies, policies, and procedures.

KEY RESPONSIBILITIES

Visitor Catering Experience
• Overall responsibility for the management and delivery of the catering facilities at Brodie Castle & Estate. This includes, but is not limited to, the Castle Café, Playful Garden Pavilion and 2 mobile catering units
• Ensuring innovative ideas, current trends and a quality offer in catering are constantly being delivered in all outlets on site
• Setting objectives and being responsible for the overall, day-to-day running of the catering operations
• Leading and managing a team of staff; managing performance, recognising training needs and potential as appropriate
• Managing budgets – ensuring that, as a minimum, the financial targets agreed with, in line with the budget are met
• Devising, costing and sourcing menu items and consistently looking at ways of maximising income through effective purchasing and creative merchandising
• Adhering to the sale of alcohol legislation, being a Premises Manager
• Regularly monitoring customer feedback, Mystery Visitor and Visit Scotland Audits and develop suitable action plans based on the results
• Being visitor/customer focused by being visible, approachable, and quick to exceed expectations in fulfilling customer needs

Health & Safety, Food Safety, the Environment
• Ensuring that the operation meets statutory requirements of Health and Safety, Food Safety and Environmental legislations and procedures
• Conducting Food Safety and Health and Safety Risk Assessments and ensuring that all standards and procedures with regards to Hygiene and Safety are established and followed
• Recording and reporting all accidents within the location, adhering to location and company procedures
• Ensuring all equipment is well maintained and is in good working order
• Making recommendations for renewal and replacement of equipment when required
• Establishing and maintaining location cleaning schedules
• Ensuring that all Trust procedures and work instructions are fully understood and practiced by all employees
• Promoting and encouraging environmental improvement initiatives as appropriate within the business

Regional Marketing Communications Coordinator

The National Trust for Scotland is the charity that cares for, shares and speaks up for Scotland’s magnificent heritage. Since 1931, we’ve pioneered public access to and shared ownership of some of the most magnificent buildings, collections and landscapes in Scotland. We’re Scotland’s largest membership organisation and we’re independent from government.

The Highlands & Islands region is the National Trust for Scotlands biggest geographical region and consists of 27 very different and individual properties. From Culloden Battlefield and Glenfinnan with over 800,000 visitors between them, to St Kilda, the UKs only duel UNESCO World Heritage site, and the Islands of Canna, Fair Isle, Mull, Iona, Unst. 6 National Nature Reserves, 33,500 hectares of land and over 170 cultural heritage designations. The properties within the region attract over 1.5 million visitors a year and is set to grow to 2 million in 2024/25.

The role will work closely with the Audiences and Support Directorate, which brings together a range creative and specialist skills to build support for our charity. Working closely with colleagues across Scotland, we protect, enhance and build the Trust’s reputation, positioning our charity as a leader in protecting and sharing Scotland’s natural, cultural and historic places for everyone to enjoy. By listening to our audiences and placing them at the heart of what we do, we grow support for our charity; increasing membership, inspiring visits and generating vital income through philanthropic work.

JOB PURPOSE
This role is responsible for supporting H&I properties by delivering marketing and communications activity within the region and acting as the local owner of the National brand. This activity will drive visits to National Trust for Scotland properties and events in the Highlands and Islands in line with the Trust’s overall marketing, communications and audience strategies. The postholder collaborates with stakeholders across Trust supporting both local priorities and national organisational objectives.

KEY RESPONSIBILITIES

1. Support the Destination Marketing Manager to develop, coordinate and deliver integrated marketing and audience plans to target new and core audiences contributing to visitor number targets for properties in the Highlands & Islands region.
2. Support properties with integrated tactical events marketing activity across the season (including Easter, Summer, Halloween, Christmas) using on brand collateral via Printstop, social media and communications as appropriate.
3. Monitor, track and report on both of the above to keep colleagues in the region and Audiences & Support informed.
4. Work with the Social Media Manager and support properties with planned local social media activity, in line with the Trust’s social media strategy ensuring that key Trust messages including membership and brand, are amplified and complement property specific social activity.
5. Work with the Communications and Content teams, assist in researching, developing and writing content which covers properties and developments across the region and which could be used as media releases and/or stories for the website.
6. Build and maintain strong relationships across the regional team and with local press and marketing contacts, so that PR opportunities can be maximised and built into the wider activity arranged by the Communications team.
7. Work with VisitScotland’s regional team, relevant destination initiatives and tourism initiatives to position regional properties to national and international visitors.
8. Work with the Filming and Communication managers to facilitate filming, media opportunities and VIP visits across the region.
9. Develop a rolling programme of photography across the properties in line with the Trust’s photography style.
10. Attend key meetings in the Highlands & Islands region and in Audiences & Support directorate to ensure an integrated approach across all regional marketing communications activity and in line with the Trust’s overall marketing, communications and audience strategies.

House Assistant

Hours: Full time – 40 hours per week, 5 days out of 7 (including weekends)
Contract type: Permanent

The Glenturret Distillery, Scotland’s Oldest Working Distillery, owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location.

This is a unique luxury Scottish brand, with the hospitality business comprising of the Two MICHELIN Star Lalique Restaurant, a busy tourist attraction and Aberturret Estate House. We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.

The role of House Assistant is to play an integral role in the day-to-day running of our new, exclusive use property. Including but not limited to: greeting guests on arrival/ departure, delivering and maintaining the highest standards of cleanliness, house preparation and presentation as well as planning and stocking of all guest amenities, food and beverage requirements, maintaining all public areas and general cleaning as and when required.

As part of a small team, you will make the first and last impression for our guests, building relationships with them to ensure they have everything they could desire during their stay and thus ensuring high end and unforgettable experiences. This may include attending to emergency guest requirements out of hours.

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves. And we pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.

About you:
The position requires strong communication skills, attention to detail and flexibility.

We are looking for a friendly, hardworking and highly motivated individual who is passionate about their work and the experiences they provide.

You have previous work experience in housekeeping/ guest relations within Scottish hospitality/accommodation.

What is on offer for you:
• Fantastic career and development prospect
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

Assistant Venue Manager

Contract Type: Permanent
Salary: £28,251 – £31,179 per annum
Grade: FC06
Hours: 36 Hours Per Week
Location: Carnegie Hall, Dunfermline
Job Reference: ON000479

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Carnegie Hall venue. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Carnegie Hall and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full time post, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

You can view the full job description on our current vacancies page on our website.

About You
You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a hospitality or visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply
If you would like to find out more information about this role before applying, please contact Tony Stevens, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please download and complete our application form, and return this along with a completed equal opportunities form to HR.FCT@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is noon on Thursday 14 March 2024.

Interviews are anticipated to take place week commencing 18 March 2024.

Visitor Experience Supervisor

We are looking for a Visitor Experience Supervisor to join our brilliant team at Dundreggan Rewilding Centre – the world’s first of its kind, located in the heart of the Scottish Highlands.

Are you a people person with a passion for outdoor learning, Gaelic and cultural heritage, and sharing knowledge with others? If so, this role could be your dream new job.

As a Supervisor, you’ll develop and deliver exciting and memorable experiences for our visitors, including rewilding retreats, family activities, events, and estate tours.

If connecting people with nature is your thing, and you share our values of being pragmatic, collaborative and groundbreaking, then we would love to hear from you.

Collections Care Officer

An exciting opportunity has arisen to join Museums & Galleries Edinburgh as Collections Care Officer. The post-holder of this key role has responsibility for preventative conservation across all our museum and gallery venues and our varied collections, a number of which are Recognised as being of National Significance. The role includes practical conservation as well as working alongside curatorial and technical colleagues, advising and assisting with objects on permanent display as well as those on temporary loan.

The post-holder will be based at the Museums Collection Centre, the primary storage facility for the reserve collections, and will be responsible for managing its operation. Providing specialist advice on the care and maintenance of the city’s monument estate is an important component of the post, as is coordinating a service wide programme of housekeeping, training and responding to stakeholder and public enquiries.

Purpose of Job

To ensure the preventative conservation of Museums & Galleries Edinburgh collections which include Recognised Collections of National Significance of c.200,000 objects, on display and in store; and to monitor the physical condition of objects on loan to the service. Assist with the care and maintenance of the City’s c.200 monuments.

MAJOR TASKS

In liaison with curators ensure that the methods of displaying, loaning and storing objects in the collections meet National Accreditation Standards.

Manage the operation of the Museum Collections Centre, the primary storage facility for the reserve collections.

Undertake guided tours for visitors of the Museum Collections Centre.

Undertake a programme of inspections of the City’s history, art and archaeology collections and make recommendations for their care and preventative conservation to the Museums Management Team and relevant curators.

Undertake, or make recommendations to commission conservation work on the collections.

Coordinate an annual programme of housekeeping across all museum venues.

Contribute to the development and maintenance of emergency plans for the rescue and recovery of museum collections in the event of an incident such as fire, flood, and infestation.

Provide assistance on the care and maintenance of the city’s monuments estate and advise on requests for new commemorative structures.

Give talks/lectures to professional bodies and local organisations.

Monitor the physical condition of objects on loan to the service.

Prepare Condition Reports for outgoing and incoming loans.

Monitor the maintenance of appropriate environmental conditions for all museum and gallery venues.

We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Seasonal Retail Assistant

Your role of Retail Assistant will be a seasonal position up until September 2024. The likely start date for this role is in April 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world through proactive selling of retail products. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Edinburgh Castle during the season

You will be responsible for delivering the highest standard of visitor experience across all areas of Edinburgh Castle, working in one of the three retail gift shops. By engaging with visitors you will proactively sell a wide range of retail products focusing on a strong message of ‘Made in Scotland’.

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Brand Homes Duty Manager (Rosebank)

Rosebank Recruitment Event

Receptionist and Administrator (Activities)

Visitor Services Manager

Retail Apprentice

Visitor Services Manager – Food and Beverage

Regional Marketing Communications Coordinator

House Assistant

Assistant Venue Manager

Visitor Experience Supervisor

Collections Care Officer

Seasonal Retail Assistant

About ASVA

Resources

Contact ASVA

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About ASVA

Resources

Contact ASVA