Management

Permanent post, based in Edinburgh. Hybrid working arrangements may be possible.
Starting salary £79,801 (pay award pending), plus civil service pension, generous holiday entitlement and other benefits

We are one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today. All known life depends on plants and fungi. It is our mission to explore, conserve and explain the world of plants. We know that biodiversity loss and climate change are threatening thousands of plants with extinction. Through cutting edge science, conservation, and education, we are helping to save them. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth.

Following a recent restructure, we are now looking to recruit into an exciting new role leading our new Learning and Engagement division to enrich and empower communities through:

• Training, upskilling and empowering learners and professionals of all ages, ranging from building global capacity in plant biodiversity science, conservation, and horticulture to informal recreational courses.
• Leveraging the use of online learning, social media platforms and mobile applications to support environmental education and public engagement.
• Maximising access across the four gardens and providing high quality interpretation.
• Inspiring communities to celebrate, protect and enjoy the natural capital of Scotland and to maximise health and wellbeing.
• Using all our resources and programme, from science and horticulture to the arts, to enhance public understanding of plants fungi and environmental sustainability while contributing to Scotland’s economy through being a major international tourist destination.

More information on the role, including a full job description and person specification and details of how to apply, can be found in our recruitment brochure for the role on our website https://www.rbge.org.uk/about-us/working-with-us/vacancies/. Although we see this as a full-time role (37 hours per week), applications will also be considered from exceptional candidates looking to work on a part-time basis.

If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion.

No recruitment agencies please.

THE COMPANY

The GlenAllachie is one of Scotland’s few independently owned and managed Scotch whisky companies. Led by Billy Walker, who boasts an incredible 50-year tenure in the world of whisky, they strive to be industry leaders in both liquid quality and cask innovation. With ownership of The GlenAllachie single malt, Meikle Tòir Peated single malt, MacNair’s Lum Reek blended malt, MacNair’s Exploration Rum and White Heather blended Scotch brands, they have an impressive portfolio that is growing exponentially. The multi-award-winning brand home, based in Aberlour, is at the heart of the company. Winner of Visitor Attraction of the Year 2022, they are renowned for providing one of the best visitor experiences in the Speyside region, and with recent significant investment, they are looking to bring in the right person to continue to develop their brand home.

THE JOB

A fantastic opportunity has arisen with one of Scotland’s most revered independent Scotch Whisky producers for a Brand Home Manager based at our brand home in Speyside. This opportunity will allow you to work alongside some of the most exciting talent in the industry, with significant opportunities for personal and professional development.

THE ROLE

This role represents a wonderful opportunity for a dynamic and experienced professional to join the GlenAllachie team at their Speyside home in Aberlour. Reporting to the Marketing Director, this role will lead the entire operation at The GlenAllachie Distillery Visitor Centre, which includes tours, events, retail and bar activities. The person will require exceptional commercial acumen to lead and manage the people and activities successfully. The candidate will be responsible for developing and implementing the brand home strategy for the company.

ROLE DETAILS

• Lead the visitor centre team in delivering exceptional, engaging and educational visitor experiences through tours, events, tastings and retail.
• Develop and execute the strategic vision for the brand home, continually focussing on the growth of the visitor centre and driving towards enhanced experiences.
• Develop new visitor experiences, seeking fresh and exciting ways to exceed customer expectations and needs while promoting the GlenAllachie brands.
• Ensure strong management of the visitor centre shop and bar is in place, including stock management and overseeing all money-handling procedures.
• Ensure daily operation is managed efficiently and delivered to consistently high standards.
• Build and maintain excellent relationships with the Operations Director and the distillery/warehouse teams to ensure the smooth running of the Visitor Centre and that all health and safety standards are complied with.
• Ensure the Visitor Centre operation is appropriately resourced for both public visitors and Trade/VIP visits.
• Maintain responsibility for the quality of the overall visitor experience.
• Manage the tour booking system (Checkfront) and all tour enquiries, including trade/VIP visits.
• Manage the till system (EPOS), which will include regular reporting, stock management and product review.
• Leading the recruitment, induction, and ongoing training of team members. Includes annual reviews, training and development and ensuring support in place to deliver a consistent and exceptional customer experience.
• Understand, lead, and comply with safety, quality and sustainability legislation.
• Lead by example by actively delivering all experiences within the business, from hosting guided tours to serving in the bar and shop.
• Working alongside the marketing team to plan and execute any events held within the visitor centre, including managing the distillery events for the Spirit of Speyside Festival.
• Manage monthly, quarterly and annual reporting to ensure the visitor centre growth strategy is effective and adjust as necessary to ensure continued increased profits.
• Support where necessary at brand events and whisky shows.

KEY SKILLS

• Experience in effectively leading the operational management within a business, ideally for a visitor/tourist attraction.
• Exceptional leadership and people management skills.
• Excellent customer care skills in providing and sustaining world-class customer service.
• Ability to deliver creative and engaging experiences for a wide range of customers.
• Management experience in an operational leadership capacity, including experience with annualised hour contracts, flexible workforces, and managing multi-faceted, vibrant and dynamic teams and individuals.
• The ability to provide innovative and creative ideas to continually enhance the visitor experience.
• Strong problem-solving skills.
• Ability to multitask and prioritise a range of work streams in a fast-paced environment.
• A collaborative approach and ability to work closely with multiple stakeholders across different parts of the business.

QUALIFICATIONS & EXPERIENCE

• 2-3 years’ experience in leading a team in a management capacity.
• Experience in presenting to a wide range of audiences.
• Current Driving License.
• Good knowledge of Microsoft Word, Excel and PowerPoint.
• Previous experience within the hospitality, retail and/or tourism sector is desirable.
• Personal Licence holder (desirable but not essential as training will be provided).

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work with partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.
As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to looking after our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Development Manager to join our Placemaking team. You will be involved in the planning and delivery of a range of construction and capital investment projects, working closely with stakeholders and external funders to contribute to wider placemaking and regeneration objectives.

Based within the Placemaking team you will work across the organisation to deliver a range of projects and programmes in canalside settings as part of new and developing masterplans. The role includes all aspects of pre and post contract project delivery, procurement, budget and risk management, governance, report writing, communications and stakeholder management.

The role is offered on a permanent basis and with a starting salary of £48,500 (Band G). Working hours 37 hours per week, Monday to Friday.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:
• Managing multi-disciplinary design teams and contractors to deliver development projects from project inception to completion, within agreed timescales and budgets.
• Initiate and project manage a variety of development projects from masterplanning, design, procurement, construction delivery and handover.
• Engage with all project stakeholders ensuring lines of communication are established and maintained throughout the full project lifecycle, including representing Scottish Canals professionally and appropriately at all relevant meetings and external communications.
• Managing project budgets and reporting on financial management of projects with multiple funding sources.
• Building and nurturing partnerships which support Scottish Canals’ plans to enhance canal infrastructure, specifically improving accessibility, connectivity and facilities along towpaths and recreational use of inland waterways.

Skills and Experience:
• Experienced construction project/development manager within the built environment.
• Degree in a relevant field or equivalent knowledge, skills and experience.
• Associate/Chartered membership of appropriate professional body eg RIAS, RICS
• Effective construction project management, from inception to handover.
• Track record in building partnerships and securing and managing funds.
• Ability to manage complex projects and multi-disciplinary design teams
• Good understanding of public sector procurement regulations and frameworks
• Strong knowledge of Health and Safety obligations in construction and experience of Client role with respect to CDM regulations
• Valid driving licence and access to own vehicle.

Please submit a cover letter to support your application. Job description and person specification available on request.

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it’s part of everyday life and it’s everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

Role Profile

This exciting appointment comes following our 5th birthday, as we look to grow from the success of Tartan and deepen our role and reach in Dundee, in Scotland, as part of the V&A family and across the world.

At V&A Dundee, we champion exhibition making, engaging audiences in design through explorations of themes, collections, archives and designers. Exhibitions sit within the Programme team which is defined in broad terms, comprising ticketed exhibitions, a free offer of changing exhibitions and displays, Scottish Design Galleries, learning, UNESCO City of Design, a creative public programme of talks and events, V&A Dundee’s Design and Innovation programme, as well as our design research programme. A distinct strand of our programme is delivered through the renowned collections of V&A and includes the Scottish Design Galleries as well as an outstanding exhibitions programme. The V&A Dundee programme is delivered by a site-based programme team, in collaboration with teams across the museum.

This is an exciting opportunity to initiate V&A Dundee’s exhibition touring programme as the museum looks to develop its international role and reach. This post has a particular focus on developing plans for an international tour of ‘Tartan’, the first blockbuster exhibition to be curated by the museum. The Touring Exhibitions Manager is responsible for developing the tour model to deliver Tartan, seeking and confirming venues and the overall organisational management and delivery of the tour. The post-holder will work closely with the Head of Exhibitions to develop and deliver V&A Dundee’s touring exhibition programme more broadly, setting up core processes and systems. As a member of the Exhibitions team, the Touring Exhibitions Manager contributes to the Museum’s programme by actively participating in cross-team collaboration and ideation.

Duties and Responsibilities

• To organise and deliver multiple national and international touring exhibitions within the exhibition programme concurrently, with particular focus on the international tour of V&A Dundee’s first in house exhibition ‘Tartan’, including overall project and loan management.

• Work to achieve V&A Dundee’s mission, vision and aims developing and delivering the Touring Exhibitions at V&A Dundee, ensuring cross team and partnership working.

• Work closely with the Head of Exhibitions and Programme Director to implement new touring exhibition processes, procedures and systems.

• Develop strong collaborative relationships with high level stakeholders and touring partners.

• Be the key point of contact for all aspects of the tour of ‘Tartan’ and other specific projects, liaising with partners, and internal and external colleagues, including museums, galleries, curators, advisors, designers, transport agents and more.

• Effectively manage exhibition tours from start to finish including drafting and negotiating contracts, liaising with legal experts as needed, forecasting, developing and managing exhibition budgets and risk schedules associated with each project; schedule and manage the installation and deinstallation of exhibitions in liaison with tour partners; organise insurance and customs documentation and oversee the sign off process for exhibition design and object layouts by tour partners and venues.

• Work closely with the Tartan curatorial team to project manage the de-installation of the Tartan exhibition at V&A Dundee and prepare the exhibition for tour including liaising with conservators, technicians and lenders, coordinating crating of all objects, managing and maintaining all project documentation including schedules, object lists and budget.

• Undertake venue finding research and develop a strong network of potential tour partners and venues to develop a market for future V&A Dundee touring exhibitions. Work closely with 2D designers and colleagues in Audiences & Media to develop exhibition tour packs.

• Organise collaborative meetings with touring partners to discuss and share key activities and outcomes and to develop and maintain key relationships.

• Represent V&A Dundee at local, national and international events, attending touring exhibition conferences to present and market V&A Dundee touring exhibitions to the widest possible audience.

• Liaise with key internal colleagues including the Head of Exhibitions, Head of Production, Curators, Technical Manager and AV Manager to adapt and compile all necessary documentation for touring partners including object lists, crate lists, packing instructions, interpretation, AV manuals etc.

• Develop opportunities around tours, with colleagues, stakeholders and partners that develop international relations; champion design from Scotland, and Scotland more broadly on the world stage.

Personal Specification
Essential

• Experience of working on touring exhibitions and working both nationally and internationally, for a museum, gallery or other cultural organisation.

• Ability to prepare exhibition materials for tour, creating tour packages including object, packing and crate lists, condition reports, graphic and text packages, floorplans and any other elements relevant to the exhibition.

• Practical experience of working with museum objects including object handling, condition checking and working with technical teams to project manage installations/de-installations.

• Experience of managing all administrative practices related to touring exhibitions including loan agreements, budgets, condition reporting, known consignor status, customs and excise, crate lists, GIS and commercial insurance.

• Ability to undertake public speaking responsibilities and to present and market touring exhibitions at local, national and international events and conferences and to wide-ranging audiences.

• Experience of collaborative and cross organisational working and with external stakeholders including curators, lenders, transport agents, exhibitions designers, insurance companies, GIS and more.

• Excellent organisational and time management skills to proactively co-ordinate and lead the touring exhibitions programme.

• Good knowledge of the international and national museum network, ensuring broad promotion of the touring programme.

• A commitment to the work of V&A Dundee.

Desirable

• Experience of managing a touring exhibition programme for a cultural organisation.

Deadline for applications: no later than 17.00, 06 November 2023. Interviews will be held week commencing 13 November 2023.

This is a full-time fixed term position, working 37.5 hours per week working in a hybrid flexible environment with a mixture of home working and working from our museum in Dundee. We offer a generous package including 38 days holiday, pension scheme, company sick pay, entry to V&A Dundee paid exhibitions and many more discounts and benefits.

The Director of Commercial, is a new post, which will be responsible for leading our hospitality, front of house and marketing teams.

You will take responsibility for delivering efficient, quality driven, and cost-effective hospitality, visitor services and commercial activities as a key part of the Trust’s business. You will strive to significantly grow our conference, events, and wedding businesses across all our visitor locations. Working within our Executive Management Team you will help drive continual improvement of our visitor experience, enhance performance, and purpose innovations to maintain our five-star status.

You will have responsibility for the sales and delivery of all our onsite and on ship visitor events, including daytime conferences, evening dinners and meetings, and similar activities within a managed programme , including weddings, by deploying and supervising the events management, kitchen team and waiting staff. Your team will be thus be responsible for everything associated with running our hospitality experience, as well as ensuring that the required equipment and facilities are maintained to a high standard .

You will be responsible for the teams that manage admissions to our museums;
You will also be responsible for managing both the admissions team at Discovery Point and Verdant Works – this provides our guests with a consistently world-class service, and our marketing team – ensuring we maximize general admissions income, secondary spend, on line sales, group bookings and cruise line visitor numbers.

You will be responsible for maximising our carpark and letting income and will be able to turn your commercial flair to help the wider team manage tender processes and lead negotiations on ad hoc commercial deals to deliver best value for our charities’ limited resources.

About you
You will be passionate about customer experience and obsessed about exceeding expectations, have a track record of leading successful teams in a customer-centric environment. An established senior leader, ideally with at least ten years’ experience, you will perhaps be a General Manager, Director or MD/CEO of a smaller organisation. With an eye for detail and a commercial acumen to contribute at the senior management level, you will possess a robust business understanding,

You will be a collaborative player who will champion our values of kindness, trust, collaborative working, and respect and will work with colleagues across the business in delivering our One Team culture.

Visitor Services
• Manage and direct ticket safes/admissions at each site.
• Daily trading and opening and closing procedures at each site.
• Develop admissions reporting systems.
• Maximise revenue, including Gift Aid
• Maximise customer satisfaction
Retail/Letting/Hospitality
• Provide a first-class service to museum visitors, cafe and retail customers (including online), conference, events and wedding clients
• Seek to increase income generation within the catering and retail operations through maximising customer spend
• Manage buying, stock control and profitability of retail sales.
• Management and development of sales from e-shop within website.
• Responsible for the effective and efficient operation of hospitality offer at all venues including conference and business clients
• Maintain the profitable operation of all catering and bars including setting prices to achieve maximum profitability whilst remaining competitive
• Liaise with team members and outsourced suppliers to ensure that all catering operations are operating efficiently and that the food & services provided are of the highest quality and highest standards of customer care.
• Ensure that customer queries or complaints are dealt with appropriately in accordance with complaints policy.
• Acting as Designated Premises Manager for bars and cafe in venues and compliance with all requirements of our licenses
IT
Continuous improvement of all systems supporting your teams profitability including :-
• General admissions, done in conjunction with the Finance Team
• Stock control systems, done in conjunction with the Finance Team.
• Profitability reporting procedures within the Retail and Café teams.
• On-line booking systems for general admission, group bookings, and events

Visitor Development
• Assist towards the development of annual programme of public events for each site.
• Plan and manage public events.
• Develop promotional initiatives to grow visitor numbers.
• Respond proactively to market trends within your sphere of responsibility.
• Assist in development and delivery of the company-marketing plan.

Leadership & Staff Management
• Provide effective leadership, management and motivation of those directly reporting to you including; recruitment, induction, supervision, appraisal and ongoing training and development.
• Help encourage positive performance across the business as a whole
• Provide quarterly written performance reports for the Board.
• Attend Board Meetings, sub committee Meetings, executive management meetings and all internal and external meetings as required.
• Assist the Chief Executive in the preparation of relevant reports, submissions and service planning performance reviews
• Assisting in developing and implementing effective procedures and systems appropriate to the needs of the organisation.
Financial Management
• Providing effective budgetary control to ensure that income and expenditure targets are met and turnover and profit maximised.
• Overseeing the management of budgets for the Commercial and Marketing departments in accordance with agreed budgets set by the Chief Executive & Head of Finance & Admin.
• Work closely with the Chief Executive and the Head of Finance & Admin to devise strategies and set financial targets to maximise income potential and monitor expenditure.
• Maintain Organisational Assets Register.
• Contribute to the development and implementation of capital plans and projects
• Assist the Chief Executive and Head of Finance & Administration in financial forecasting and review.
General
• Take an active part in communicating and co-operating with other staff and departments.
• Follow all corporate guidelines, procedures and policies.
• Work in accordance with the company’s Equality and Diversity Policy.
• Be aware of and comply with, rules and legislation pertaining to Health & Safety at work.

What makes this a great opportunity?

The spirit industry is an exciting, dynamic and fast-paced business. Beam Suntory is the third-largest premium spirits company in the world and this role offers the opportunity to be at the heart of our global business.

This role is responsible for supporting the operations and Visitor Centre Manager of Glen Garioch Visitor Centre with the aim of delivering a consistent premium brand experience that will enhance brand values and add value to the business. Additionally, to assist with support and ideas for the ongoing overall growth of the business.

Role Responsibilities

– Manage the day to day Visitor Centre team in the delivery of visitor tours/distillery experiences commensurate with agreed strategy and quest to improve standards.
– Deputise for the Visitor Centre Manger, including weekend and evening working as required.
– Conduct whisky tours and tastings both on and off site as required.
– Carry out site administration, including responding to customer enquiries, financial administration, tour operator bookings, stock ordering, invoicing etc.
– Ensure Visitor Centre facilities are always maintained to a high standard of cleanliness, in line with all PPE requirements.
– Work with the distillery operations team to ensure company operational procedures and H&S practices are adhered to rigorously by self, team members and customers.
– Attend site meetings (team briefings, distillery operations, H&S etc.) when required to do so. Conduct regular team meetings.
– Support the Visitor Centre Manager to organise and deliver events, as well as promote the Visitor Centre at external events and conferences as required.
– Ensure the weekly roster is meticulously planned and resource matches the needs of the forecasted workload as well as annual leave requests.
– Work closely with the Visitor Centre Manager to define annual goals/objectives for each team member and ensure these are accurately entered in HR system.
– Lead team members and support Visitor Centre Manager with conducting regular one-to-one conversations, holding mid- and year-end conversations and implementing a routine review of each employee’s performance in role.
– Support and lead any recruitment including interviews and selection.
– Lead the training and development of new recruits and on-going training to all colleagues, whilst ensuring training records are maintained in the relevant systems.
– Take ownership of any required investigations including conduct, capability, absence etc.
– Support planning, organising and resourcing of Trade/VIP experiences.
– Identify and make recommendations to the Visitor Centre Manager on tour format, spirit and non-spirit products/merchandise and any other potential revenue-generating opportunities through sharing best practice from other sites and competitors.
– Actively promote sustainability, diversity and inclusion and support responsible drinking practices.

KEY SKILLS & COMPETENCIES

– Drive and passion for delivering excellent customer service and experience.
– Excellent communication and interpersonal skills, with a “can do” attitude.
– Good knowledge of Microsoft Word, Excel and PowerPoint.
– Excellent oral and written skills and able to deliver presentations to a wide and varied audience.
– Proven ability to work on own initiative and to build and maintain excellent relationships with key stakeholders.
– Strong drive and desire to succeed with high levels of energy, focus and ambition.
– Ability to multi-task in a demanding environment.
– Strong commercial acumen, knowledge and understanding of budgets, forecasting and P&L accounts.

Qualifications & Experience

– 2-3 years’ experience of leading a team in a management capacity, including allocation of resource, colleague training, motivating teams and customer service delivery standards.
– Experience in presenting to wide range of audiences.
– Knowledge of Beam Suntory brands and the company values.
– Current Driving License
– Previous experience within the hospitality, retail and/or tourism sector is desirable.
– Personal Licence holder (desirable but not essential as training will be provided).

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– Manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to.

– Be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns.

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required.

– Grow our Patrons programme, recruiting new members and developing new networks.

– Manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons.

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons.

– Develop and deliver the Patrons event programme.

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance.

– Support the Head of Development with the 501 (c)(3) American Patrons charity.

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites.

– Record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required.

– Work to agreed activity and financial targets as laid out in our business plan.

– Enhance personal knowledge, skills, and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five figure gifts from individuals.

– Experience of developing and sustaining a portfolio of high net worth prospects.

– Experience of delivering membership programmes and working with Patrons.

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause.

– A strong track record of devising and delivering cultivation events.

– Understanding and experience of producing financial reports, the fundraising sector and current trends.

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary.

– Experience of collaborating across a team to meet shared fundraising targets.

– Experience of working closely with Directors/Chairs and Senior Volunteers.

– Knowledge of the UK arts and cultural sector.

– Well connected with advanced networking skills.

– Sound knowledge of UK charitable giving and taxation as applies to fundraising.

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes.

– Experience of using Spektrix or a similar database.

Please apply directly through our careers page.

The closing date for completed applications is 12 noon on Monday, 16 October 2023.

An opportunity has arisen for a confident, highly motivated person to join the Helix management team.

You will be joining a team of supervisors who manage all aspects of The Helix, which include catering, retail, Kelpies tours, car parking and grounds maintenance. Each of the supervisors specialise in different aspects of the role; on this occasion it is the management of the catering department at the visitor centre at The Kelpies and the Plaza Café in Central Park, with an overview of the external catering contractor.

The catering aspect of this role has a strong focus on Scottish produce and currently has achieved VisitScotland’s Taste Our Best award. The sustainability of the produce suppliers is important to ensure we maintain our gold standard of Green Tourism, while ensuring we meet all procurement guidelines. You will ensure there is a quality menu on offer throughout the year that delivers on meeting our income targets and gross profit.

You must have a passion for delivering excellent customer service to the visitors on site as well as relevant operational management experience, preferably gained in a visitor attraction. You must have supervisory experience and be able to manage teams successfully. Problem solving, as well as undertaking service planning and forward scheduling is essential to this post.

You will work 37 hours per week based on 5 days over 7, as per rota. Normally working between 0830 – 1630.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

Royal Collection Trust is responsible for the management and financial administration of public access at multiple sites, including Buckingham Palace Windsor Castle and the Palace of Holyroodhouse. It promotes access to the Royal Collection through publishing, retail merchandise and the Picture Library, in support of The Royal Collection Trust’s charitable objectives.

The Palace of Holyroodhouse is The King and Queen’s Official Residence in Scotland, providing a point of focus in Scottish constitutional and civic life. The Palace is used by The King and Queen, and other Members of the Royal Family for State, official and private functions. The maintenance of the Palace fabric and grounds, and a proportion of annual operating expenditure, are the responsibility of the Scottish Ministers and are delegated to Historic Scotland.

In this exciting role, you will lead the day-to-day running of the Palace of Holyroodhouse. As the home of the Monarch in Scotland it will be balancing the use of the Palace as the Official Residence and its role as an international visitor destination.

Across a wide scope of responsibility, from visitor experience, commercial responsibility and property maintenance to contract management and event delivery amongst other things, you will lead the teams to develop and improve our operations. Whether it be Royal Collection visitors, or guests to a Royal event you will ensure that an exceptional service is at the heart of the experience.

About You

You will be leading a range of specialist teams across a matrixed management structure, supporting them to learn, engage and work together to delight our visitors and guests at every interaction.

And working with multiple stakeholders across the organisation, as well as externally, you will ensure your operations integrate seamlessly with the site being both a busy You’ll be an experienced leader of a complex operation, ideally having overseen a large tourist attraction, and will have the knowledge needed to balance both operational and strategic aspects of delivering the day-to-day.

Outstanding people leadership qualities will be vital – you’ll direct, develop and manage a team with confidence. What’s more, you will inspire and motivate those around you to deliver the very best levels of service.

With the ability to work independently and outstanding interpersonal skills and experience working with multi-disciplinary teams, you build strong, lasting relationships, and enjoy working collaboratively with a range of internal and external stakeholders.

Commercially minded, you will bring great business acumen and be in touch with the latest developments in commercial visitor operations.

Bringing a creative yet pragmatic approach, you’ll drive improvement and change in a busy environment effectively, prioritising activity based on organisational need.

This role involves the planning, development, and delivery of a programme of engaging community exhibitions and events focusing on community needs and issues in the North Ayrshire area. The exhibitions and events should relate to a sense of Place, Inclusion and Health & Wellbeing, and use the Recognised Collections of the Scottish Maritime Museum as a catalyst to connect with the community.
This role demands strong project management skills, and a knowledge and understanding of exhibitions an audience needs in museums. You must be able to demonstrate your creative and practical approach to engagement approaches.

Scone Estates is a 400-year-old family business situated in the heart of rural Perthshire. Committed to protecting and enhancing the natural, cultural, and economic environment, we are a forward-thinking diversified rural business comprising Farming, Forestry, Fishing, Property and Tourism enterprises. At the centre of the Estate is historic Scone Palace and Gardens, a 5-star rated heritage attraction.

A rare vacancy has arisen for an Estate Manager to provide management services across a range of rural property portfolios including residential, commercial, farming, forestry and sporting enterprises. The successful candidate will work closely with the CEO and owners and have significant responsibility, managing an in-house team as well as input into contract farming and forestry operations.

About you

The successful candidate will have:
– A proven track record in estate management with a minimum of 2 years PQE (MRICS or CAAV)
– An awareness of the importance of the environmental and social impact of the role, with a focus on sustainability
– Leadership skills to build and maintain good relationships with tenants, stakeholders and the wider the rural community
– The necessary enthusiasm, business expertise and vision to support the delivery of the growth of the business whilst respecting the unique nature of the Estate

Applicants must have current knowledge of the Scottish property system, legislation and policy. Strong IT skills and an understanding of health & safety are also essential for the role. You will be a team player with a personable approach to building and maintaining stakeholder relationships. An organised and methodical approach with good attention to detail is required.
A full UK driving licence is essential for this role.

What we can offer

A unique environment and a challenging and rewarding role with the opportunity to contribute to the Estate’s operational efficiency, and its long-term strategic direction. This is a challenging and rewarding role with significant responsibility offering excellent learning and development opportunities.

The package will include a competitive salary that will reflect experience, pension scheme and 34 days holiday.

For an informal discussion about the role please call Brian Stevenson on 01738 552300

With proven and exceptional commercial acumen, the General Manager will shape and deliver Holyrood Distillery’s Brand Home strategy. They will ensure alignment of the Brand Home with Holyrood’s unique brand positioning, whilst maximising community, collaborative and income generating opportunities.

Reporting directly to the Brand Operations Director, this role will be responsible for the success of all Brand Home activities; managing and coaching a team to deliver. The post-holder will manage and monitor performance of the team (through management staff, in some instances) and establish metrics to track success.

The General Manager will identify, propose and implement opportunities for continual improvement and enhancement of the Brand Home experience; and proactively represent the Brand Home and Holyrood Distillery both internally and externally at a senior level.

Full role profile attached.
Competitive salary, dependent on experience.

To apply for this role, please send your CV and a covering letter to debs@holyrooddistillery.co.uk by 5pm Friday 15th September.

In your covering letter please outline how your skills, experience and attitude are a good fit for the role.