Management

Contract Type: Permanent
Salary: £26,242 – £29,245
Grade: FC06
Hours:  36 Hours Per Week
Location: Adam Smith Theatre
Job Reference: ON000443

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for enthusiastic and highly motivated individuals to join us as Assistant Venue Managers within our recently refurbished Adam Smith Theatre in Kirkcaldy. As part of a small management team, the post holders will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Adam Smith Theatre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience. 

These are full time posts, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

To view the job description, please visit our current vacancies page on our website.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a hospitality or visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply

If you would like to find out more information about this role before applying, you can contact Ayesha Nickson, Venue Manager for Adam Smith Theatre for an informal chat. When you’re ready to apply, please download and complete our application form, and return this along with a completed equal opportunities form to our HR Team. Contact details and the application pack can be found on our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Thursday 21 September 2023

Interviews are proposed to take place on Monday 2nd October 2023

Back of House Assistant Retail Manager
Location: Talisker Visitor Centre, Carbost

Type: Permanent, Full-time

Closing date: 10th September 2023

The post holder is an integral role responsible for managing the Back of House Retail operations whilst ensuring world class service is delivered and operational excellence is achieved.

You will be responsible for:

GENERAL OPERATIONS

Daily management of all operational activities; retail, experience, and F&B offerings
Coach, develop and mentor experienced operations team with clear purpose, personal accountability, and well-defined performance goals and processes
Identify individual team members’ strengths and create developmental plans to prepare all for future growth.
Lead the implementation of new operational procedures and/or systems
Directly contribute to Malt Brand Home performance with a detailed understanding of KIP’s and levers required to deliver.
Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
Ensuring H&S and hygiene standards are always adhered to
Opening and closing of the Brand Home
Key holder and personal license holder
Stay up to date with current industry trends and standard processes.
RETAIL

Accountable for managing stock logistics, deliveries and shipments onsite
Work in collaboration with central retail team to leading inventory
Run Stock takes, planning and execution, as well as periodic partial counts.
Acts to reduce loss. Management of daily processing of write offs and organization of all BOH spaces
Retail systems and processes expert
Ensuring a tidy environment for the staff where product is easy to locate when needed.
Priorities time on the shop floor; coaching and developing the team; and leading by example
Ensure constant replenishment of products and all support tasks for front of house are on track.
Execute thorough store audits on time and as directed
Lead on retail compliance
LEADERSHIP

Responsible for leading a diverse and dynamic team by connecting with employees, customers, and the Central Team. These must be strong relationships and connections founded on the common passion for excellence.
Confident and skilful coach and leader; comfortable navigating difficult conversations, with professionalism and fairness; actively providing coaching and mentoring
Work collaboratively and cross-functionally, re-enforcing a “one team culture”.
Support the Assistant Retail and People manager with the scheduling and management of hours for Brand Homes teams
Responsible for the recruitment & onboarding of staff
Dotted line management responsibilities
Embody the Destination Scotland and Diageo’s Performance Ambition, instilling the vision and values across your team.
To be successful in this role:

2+ years’ experience in a management/leadership/supervisory role

Strong desire to learn more about the whisky story, brand, and its characteristics

Be familiar with sales protocols and customer service procedures

Strong understanding and experience of inventory management

Be guided by a customer-first mindset; ability to understand and interpret consumer insights

Must be analytical, and possess good knowledge of budgeting processes and KPI management

Proven track record of achieving operational KPI, revenue, and profit targets

Proven experience managing teams and business units; be a true leader, acting as a role model for the team

Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization

Results driven, with a desire to work in a fast-paced environment

Must have ability to prioritize and plan work activities in a timely and efficient manner

Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events

Possess strong computer literacy skills

Proficient in Microsoft applications

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities

Contributory pension scheme

Competitive annual bonus (dependent on performance)

Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps the business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Caol Ila is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

Take your next career step, into the Multiverse…

‘Inspiring views’, ‘interesting place’ and ‘stunning landscape’ are all phrases our visitors use to describe their experience at Crawick Multiverse. We seek an equally inspiring and innovative person to join us at this exciting time in our evolution, to aid in both our day-to-day operations and in our strategic ambitions.

WHO WE ARE
Crawick Multiverse is an amazing land art installation nestled in the hills of Upper Nithsdale in Dumfries & Galloway. Commissioned by the Duke of Buccleuch the former open-cast coal mine was transformed into an inspiring visitor attraction by internationally celebrated landscape designer, cultural theorist and architectural historian, Charles Jencks, opening to the public in June 2015.

The management of the Multiverse is overseen by the Crawick Multiverse Trust (CMT), a company limited by guarantee with charitable status, whose core business is the conservation, maintenance and sustainable operation of the Multiverse as an inspirational landscape, unique destination and visitor attraction.

For more information about us, and what we do visit:

https://www.crawickmultiverse.co.uk/

THE ROLE/THE PERSON
This is an exciting opportunity to lead a small, dynamic team, to build on our reputation as a unique destination, visitor attraction and one of the South of Scotland’s leading outdoor events and performance venues.

Maximising the use of our 55 acre site as an outdoor performance space, this is an opportunity to capitalise on a unique asset to generate economic and social benefits and contribute to the health and wellbeing of individuals, communities and businesses.

In the role of Development Manager you will secure funding, drive projects/exhibitions, and initiate learning and engagement programmes, with a focus on creating development plans that raise public awareness of our unique visitor attraction. As well as generating income from public funding, grant-giving trusts and corporate partnerships, you will play a key role in driving footfall and our profile as a leading visitor attraction, establishing yourself as a respected and widely recognised advocate for Crawick Multiverse amongst the local community, as well as regionally and beyond.

With an understanding of marketing strategies, candidates should have solid experience in a visitor service environment and be able to demonstrate proven communication, interpersonal and negotiation skills. Salary will be around £40,000 (FTE) depending on experience.

Essential requirements:
– Excellent communication skills
– Experience in managing and motivating a small team
– Successful record in making applications and securing external funding for funds
(whether in commercial or third sector)
– Live in close proximity to the area (or be prepared to relocate)
– Strong general management skills (reporting/budgets/contract management)
– Strong IT skills and familiarity with commonly used software packages
– Beneficial requirements:
– Experience or understanding of physical landscape management

ROLE SPECIFICS
Specific responsibilities:
– Provide leadership and hands-on management to drive the strategic and operational
development of the Multiverse.
– Develop, maintain and manage partnerships and collaborative working with key
stakeholders
– Reporting to the CMT Board of Trustees
– Lead on fundraising strategy to secure funding and grants
– Oversee marketing activities, ensuring effective promotion of our unique visitor
attraction
– Manage and motivate our small, enthusiastic Visitor Service team
– Work with the Board of Trustees to develop a Masterplan for the site, it’s development
and possible expansion
– Co-operate with colleagues to ensure that Crawick Multiverse is a safe place to work
and visit, informing the Board if you have any concerns
– Undertake such other duties as may be required from time to time and are consistent
with the responsibilities of the role.

Sound interesting? To apply, simply email your CV and a covering letter to info@crawickmultiverse.co.uk

Closing date for applications Tuesday 26th September 2023

We are looking to appoint a new Director to lead the museum with imagination and energy at a time of change, challenge and opportunity.

The museum tells story of Scottish fishing. The site incorporates a series of historic buildings along the waterfront in the attractive town of Anstruther, with galleries displaying the nationally significant collections, including several vessels, a working boatyard and a small café. Visitors can also see and go aboard the historic fishing vessel Reaper, moored in the harbour.

This is an exciting and rewarding role in a unique organisation rooted in its local community but with a national compass. You will need to have senior and strategic leadership experience, income generational skills and be an excellent communication and stakeholder relationship manager as well as experienced in motivating and leading a team.

Our aim is to become a 5-star visitor attraction and educational hub with a sustainable future for the outstanding buildings and collections. Successful fundraising is a priority to enable us to do this. The Director has the support of an engaged strategic Board, and leads a small team of committed staff, with the assistance of a dedicated group of specialist volunteers.

www.scotfishmuseum.org

The Visitor Experience Team Leader will lead and coordinate the day-to-day visitor operations within Hunterian venues to ensure an environment that is engaging, secure and provides an excellent visitor experience. They will have responsibility for the smooth operations of The Hunterian venues managing and motivating up to a team 30 Visitor Experience Assistants to meet public expectations and standards in a major visitor attraction, achieving the strategic themes and purpose of The Hunterian through a proactive and consistent attitude to the visitor experience. Primary objectives will be championing enhanced visitor engagement, ensuring that visitors have an enjoyable, safe and inspiring experience and security of the Collections.

Contract Type: Permanent
Grade: FC09
Salary: £40,245 – £48,373 per annum
Hours: Full-Time, 36 hours per week
Location: Iona House, Kirkcaldy
Job Reference: ON000432

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
Following a recent re-structure, we have an exciting opportunity for a Community Wellbeing Manager to join the Cultural Heritage & Wellbeing team, leading on the strategic development and management of community wellbeing services and programming within libraries, museums and theatres across OnFife and Fife’s communities.

One of four managers reporting to the Head of Cultural Heritage & Wellbeing, you will head up a team comprising Wellbeing Project Co-ordinator and Project Support and will have oversight of our current Macmillan Cancer Information service.

With 35 libraries – 29 managed directly by OnFife’s Operations staff – working alongside our museums, galleries and theatres there is tremendous scope to make a real difference through service development across Fife.

You can view the full job description and organisational structure chart on our current vacancies page on our website.

About You
You will have a passion for encouraging, supporting and developing a lifelong library habit in the people of Fife. You will understand the role that libraries can play in the lives of our communities, be able to demonstrate your commitment to and experience of extending the role of libraries beyond books to impact on wellbeing, learning and engagement and be able to apply your expertise to widening out wellbeing across other service areas.

You will have meticulous attention to detail, skilled at monitoring, assessing and evaluating services, ensuring data analysis is used as evidence of best practice in service design.

You will have a library and information studies degree or postgraduate qualification (recognised by CILIPs) or equivalent.

Flexibility will be required and there may will be travel throughout the region so a driving licence will be beneficial but not necessary.

How to Apply
If you would like to find out more information about this role and a copy of the team’s organisational chart, you can contact Chris McLean, Head of Cultural Heritage & Wellbeing. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and return this along with a completed equal opportunities form to HR.FCT@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is Friday 8 September 2023.

Interviews are anticipated to take place w/c 25 September 2023.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– Manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to.

– Be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns.

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required.

– Grow our Patrons programme, recruiting new members and developing new networks.

– Manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons.

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons.

– Develop and deliver the Patrons event programme.

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance.

– Support the Head of Development with the 501 (c)(3) American Patrons charity.

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites.

– Record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required.

– Work to agreed activity and financial targets as laid out in our business plan.

– Enhance personal knowledge, skills, and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five and six figure gifts from individuals.

– Experience of developing and sustaining a portfolio of high net worth prospects.

– Experience of delivering membership programmes and working with Patrons.

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause.

– A strong track record of devising and delivering cultivation events.

– Understanding and experience of producing financial reports.

– Understanding of the fundraising sector and current trends.

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary.

– Experience of collaborating across a team to meet shared fundraising targets.

– Experience of working closely with Directors/Chairs and Senior Volunteers.

– Knowledge of the UK arts and cultural sector.

– Well connected with advanced networking skills.

– Sound knowledge of UK charitable giving and taxation as applies to fundraising.

– Experience of using Spektrix or a similar database.

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes

Please apply directly via our website.

Applications for this post close at 12 noon on Monday 21 August 2023.

The Place

Xpress are delighted to be retained by The Black Watch Regimental Trust which is based at Balhousie Castle, Perth. The Trust was formed in April 2022 by the amalgamation of the Black Watch Association (a membership organisation that engages in welfare and charitable responsibilities) and the Black Watch Museum (a company limited by guarantee, charged with looking after the heritable property, artefacts and archive belonging to the Regiment). The membership aspect of the Association forms part of the new Trust and is managed by the Regimental Secretary who reports to the CEO. Its charitable objects have been amalgamated with those of the museum.
The Job:

Owing to the pending retirement of the current CEO, who has contributed greatly to the repositioning of the Trust over the last 9 years, Xpress Recruitment has been retained to conduct an extensive search and selection process leading to the future selection and appointment of a new Chief Executive Officer (CEO) of The Black Watch Regimental Trust. The role of the Chief Executive Officer (CEO) is to manage the business of the Trust with responsibility for all aspects of its day-to-day operational management. This will be done by implementing the direction of the Board of Trustees under the terms of the Board’s Governance Policy and Strategy. The CEO is ultimately answerable to the Board of Trustees, but for routine operational matters will consult as appropriate with the Board Chairman who is the role’s line manager. Main Duties and Responsibilities

These are divided into two categories:

General and Operational. General duties are based predominately around Board engagement and ensuring that the Trust complies with company and charity law and all relevant regulations. This will also involve managing the implementation of the Board’s strategy objectives, including reviewing performance to date and proposing ongoing and medium-term adjustments to it. Other duties include communicating and reviewing all Internal policies on an ongoing basis e.g., health and safety, data protection, as well as ongoing stakeholder management.

Operational duties are based predominately around day-to-day activity. This covers a wide range of ongoing remits covering areas such as human resources, staffing, training and development as well as charitable activities, fundraising, marketing, and communications. A key responsibility will be reviewing and enhancing all the Trust’s product offerings, further, to develop the operation of a world-class 5-star Scottish Visitor Attraction. These must appeal to both visitors and association members, as must a focussed approach on how the museum and archives can best be managed for members and visitors while maintaining best practices and accreditation.

The Person

We are looking to speak and engage with experienced and knowledgeable senior managers who could be currently working in a similar establishment or environment that are now looking to take that next step up or make that new and exciting big career step and move across into a position working for an organisation that has far-reaching connections across the world through its historic reputation and its 2,000 plus membership. The opportunity and challenge is to develop further the commercial success of the Trust while continuing to build on the reputation of “The Black Watch Royal Highland Regiment”

Applying candidates must be able to demonstrate in their cv and career-to-date excellent leadership and ambassadorial presence. This would mean being prepared to be involved at weekends and at out-of-hours activities required by the role. A strong financial and commercial experience and skill is required, coupled with an understanding of visitor attraction footfall engagement. Knowledge of catering and retail management, including the development of online retailing technology, are key requirements. Knowledge and experience in marketing and communications, including social media, as related to stakeholder management and brand development will also be key.

The Rewards

You will have the opportunity to work in an award-winning Scottish 5-star Castle environment and be part of an inspiring organisation with a strong historical legacy coupled with the opportunity to join an organisation at a highly exciting period of growth working in this spectacular venue.

The salary on offer for the Chief Executive Officer (CEO) is dependent on experience and would start from around £50,000 to £60,000 + additional benefits.

Closing date for applications – Noon 1st of September 2023.

Please send your CV with a cover letter to our retained consultant Warren Trewick – warren@xpressrecruitment.com

All direct approaches will be referred to Xpress Recruitment. Regarding any further details on the role summary and clarity on the main responsibilities, please contact Warren Trewick

After 8 years, our wonderful HR Manager is leaving the highlands to move closer to her family, and as such, we are now looking for a high quality individual to fill her shoes in this key role.

Ideally, you will already hold a recognised CIPD qualification, be fully conversant with current Employment Law legislation, coupled with the appropriate Human Resources experience gained in a similar environment. That being said, for the right candidate, we will happily fund the acquisition of a CIPD qualification, as Training & Development are key aspects of what we do at Eilean Donan. The business operates all year round; currently employs approximately 90 staff, across full-time, part-time and seasonal positions, and is one of the most successful visitor attractions in Scotland.

We pride ourselves on being one of the most progressive employers in the Tourism & Hospitality sectors; offering industry-leading employee benefits, career development, and a passionate commitment to re-shaping preconceived perceptions of working in our industry. In an ideal world, you’ll certainly share that same passion.

In the first instance, interested candidates should complete the attached application form, and forward their current CV to David Win, General Manager at david@eileandonancastle.com

JOB PURPOSE

The Facilities Manager is a hands-on role, supporting the Operations Manager to ensure close collaboration between operational teams and central teams, namely, Buildings, H&S, and Insurance, as well as key contractors and trades. The Facilities Manager has first line responsibility for the maintenance of fabric and equipment (planned and reactive), fire and security systems (servicing), building projects, on-site vehicles, housekeeping for visitor buildings and holiday accommodation and the two play parks at Culzean.

This includes supporting the Operations Manager and Buildings Team to ensure all buildings are compliant. This remit includes: responsibility for maintaining fire and security alarm systems; maintaining the ‘Safe System of Work’ documentation across the park or successor systems involving developing and cataloguing risk assessments specific and relevant to each dept. within the remit; managing and participating in a rota system responding to alarms and call-outs; carrying out emergency and routine maintenance work, and/or procuring this work as agreed with the Operations Manager and Buildings Team. As such, the Facilities Manager will ensure that all depts. and properties are a safe, secure, clean and comfortable environment in which staff, students, volunteers, and visitors can effectively work and study. Weekend working is required, and the post-holder will be expected to work flexibly, taking time off in lieu, in accordance with Trust policy.

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– To manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to

– To be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required

– To grow our Patrons programme, recruiting new members and developing new networks

– To manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons

– Develop and deliver the Patrons event programme

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance

– Support the Head of Development with the 501 (c)(3) American Patrons charity

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites

– To record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required

– To work to agreed activity and financial targets as laid out in our business plan

– To enhance personal knowledge, skills and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five and six figure gifts from individuals

– Experience of developing and sustaining a portfolio of high net worth prospects

– Experience of delivering membership programmes and working with Patrons

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause

– A strong track record of devising and delivering cultivation events

– Understanding and experience of producing financial reports

– Understanding of the fundraising sector and current trends

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary

– Experience of collaborating across a team to meet shared fundraising targets

– Experience of working closely with Directors/Chairs and Senior Volunteers

– Knowledge of the UK arts and cultural sector

– Well connected with advanced networking skills

– Sound knowledge of UK charitable giving and taxation as applies to fundraising

– Experience of using Spektrix or a similar database

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes

Please apply directly via our website.

The closing date for completed applications is 12 noon on Monday, 31 July 2023.

JOB PURPOSE

The Community Engagement Manager oversees the Trust’s Engaging Communities Project. This initiative aims to build the organisation’s capabilities in community engagement through four pilot projects in Glasgow, Aberdeenshire, Argyll & Bute, and Highlands. The Community Engagement Manager will manage the teams delivering the pilot projects, developing models of community engagement that will be mainstreamed across the Trust.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Recruit and induct a team of four Community Engagement Officers.
• Manage the Engaging Communities Project, applying the Trust’s project management framework and using best practice in budget, staff and stakeholder management.
• Commission and manage an external evaluation of the pilot programmes.
• Develop models of community engagement for the Trust based on insights and evaluation of the programmes.
• Develop and deliver a programme of organizational training and dissemination to embed the models within the Trust.
• Champion the project internally and externally, developing national partnerships.
• Work with participation team and operational leaders at pilot properties to ensure community engagement plans are developed for adoption as part of operational BAU once the pilot project is complete.