Full Time

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– Manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to.

– Be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns.

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required.

– Grow our Patrons programme, recruiting new members and developing new networks.

– Manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons.

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons.

– Develop and deliver the Patrons event programme.

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance.

– Support the Head of Development with the 501 (c)(3) American Patrons charity.

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites.

– Record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required.

– Work to agreed activity and financial targets as laid out in our business plan.

– Enhance personal knowledge, skills, and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five figure gifts from individuals.

– Experience of developing and sustaining a portfolio of high net worth prospects.

– Experience of delivering membership programmes and working with Patrons.

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause.

– A strong track record of devising and delivering cultivation events.

– Understanding and experience of producing financial reports, the fundraising sector and current trends.

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary.

– Experience of collaborating across a team to meet shared fundraising targets.

– Experience of working closely with Directors/Chairs and Senior Volunteers.

– Knowledge of the UK arts and cultural sector.

– Well connected with advanced networking skills.

– Sound knowledge of UK charitable giving and taxation as applies to fundraising.

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes.

– Experience of using Spektrix or a similar database.

Please apply directly through our careers page.

The closing date for completed applications is 12 noon on Monday, 16 October 2023.

An opportunity has arisen for a confident, highly motivated person to join the Helix management team.

You will be joining a team of supervisors who manage all aspects of The Helix, which include catering, retail, Kelpies tours, car parking and grounds maintenance. Each of the supervisors specialise in different aspects of the role; on this occasion it is the management of the catering department at the visitor centre at The Kelpies and the Plaza Café in Central Park, with an overview of the external catering contractor.

The catering aspect of this role has a strong focus on Scottish produce and currently has achieved VisitScotland’s Taste Our Best award. The sustainability of the produce suppliers is important to ensure we maintain our gold standard of Green Tourism, while ensuring we meet all procurement guidelines. You will ensure there is a quality menu on offer throughout the year that delivers on meeting our income targets and gross profit.

You must have a passion for delivering excellent customer service to the visitors on site as well as relevant operational management experience, preferably gained in a visitor attraction. You must have supervisory experience and be able to manage teams successfully. Problem solving, as well as undertaking service planning and forward scheduling is essential to this post.

You will work 37 hours per week based on 5 days over 7, as per rota. Normally working between 0830 – 1630.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

Royal Collection Trust is responsible for the management and financial administration of public access at multiple sites, including Buckingham Palace Windsor Castle and the Palace of Holyroodhouse. It promotes access to the Royal Collection through publishing, retail merchandise and the Picture Library, in support of The Royal Collection Trust’s charitable objectives.

The Palace of Holyroodhouse is The King and Queen’s Official Residence in Scotland, providing a point of focus in Scottish constitutional and civic life. The Palace is used by The King and Queen, and other Members of the Royal Family for State, official and private functions. The maintenance of the Palace fabric and grounds, and a proportion of annual operating expenditure, are the responsibility of the Scottish Ministers and are delegated to Historic Scotland.

In this exciting role, you will lead the day-to-day running of the Palace of Holyroodhouse. As the home of the Monarch in Scotland it will be balancing the use of the Palace as the Official Residence and its role as an international visitor destination.

Across a wide scope of responsibility, from visitor experience, commercial responsibility and property maintenance to contract management and event delivery amongst other things, you will lead the teams to develop and improve our operations. Whether it be Royal Collection visitors, or guests to a Royal event you will ensure that an exceptional service is at the heart of the experience.

About You

You will be leading a range of specialist teams across a matrixed management structure, supporting them to learn, engage and work together to delight our visitors and guests at every interaction.

And working with multiple stakeholders across the organisation, as well as externally, you will ensure your operations integrate seamlessly with the site being both a busy You’ll be an experienced leader of a complex operation, ideally having overseen a large tourist attraction, and will have the knowledge needed to balance both operational and strategic aspects of delivering the day-to-day.

Outstanding people leadership qualities will be vital – you’ll direct, develop and manage a team with confidence. What’s more, you will inspire and motivate those around you to deliver the very best levels of service.

With the ability to work independently and outstanding interpersonal skills and experience working with multi-disciplinary teams, you build strong, lasting relationships, and enjoy working collaboratively with a range of internal and external stakeholders.

Commercially minded, you will bring great business acumen and be in touch with the latest developments in commercial visitor operations.

Bringing a creative yet pragmatic approach, you’ll drive improvement and change in a busy environment effectively, prioritising activity based on organisational need.

This role involves the planning, development, and delivery of a programme of engaging community exhibitions and events focusing on community needs and issues in the North Ayrshire area. The exhibitions and events should relate to a sense of Place, Inclusion and Health & Wellbeing, and use the Recognised Collections of the Scottish Maritime Museum as a catalyst to connect with the community.
This role demands strong project management skills, and a knowledge and understanding of exhibitions an audience needs in museums. You must be able to demonstrate your creative and practical approach to engagement approaches.